Shahid Pervez

Negotiated and closed long-term agreements with new clients in assigned territory.
Established relationships with key decision-makers within customer's organization to promote growth and retention.
Generated new business with marketing initiatives and strategic plans.
Performed client research and identified opportunities for account growth, account penetration and market expansion.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Increased almost 80% volume of business in 5 years

• Worked closely with organizational leadership and board of directors to guide operational strategy.
• Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
• Monitored office workflow and administrative processes to keep operations running smoothly.
• Optimized operational processes using analytics tools to address client-specific metrics.
• Evaluated scripts to identify creative strategies and resource needs.
• Interview, hire and provide training for staff.
• Plan, administer and control budgets for client projects, contracts, equipment and supplies.
• Prepare reports and briefs for management committees evaluating administrative services
• Collaborated with network executives to define and propel organization's mission and vision.

• Introduced new methods, practices, and systems to reduce turnaround time.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Trained new employees on proper protocols and customer service standards.
• Assisted in recruiting, hiring and training of team members.
• Prepared annual budgets with controls to prevent overages.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Devised and implemented innovative and marketing campaigns to promote products and services.

• Developed and implemented innovative teaching strategies to engage
  students in lectures and coursework.
  Conducted individual research projects to actively contribute to institution's
  research work.
  Selected and designed lesson plans and curriculum to meet academic
  objectives.
  Evaluated and supervised student activities and performance levels to
  provide reports on academic progress.
  Applied innovative teaching methods to encourage student learning
  objectives.
  Achieved 100% Results.