Shahid Munir
Senior Banking Executive
Islamabad
Summary
As an accomplished operations leader with over 25 years of experience in the banking industry, I have a proven track record of delivering strategic initiatives that enhance operational efficiency, optimize processes, and manage risks across multiple banking functions. My career has been shaped by my ability to transform operations, implement innovative solutions, and lead high-performing teams toward achieving organizational goals.
In my current role as CEO at Legend Financial Services, I spearhead operations management, business process improvements, and regulatory compliance initiatives, ensuring our processes are robust, scalable, and aligned with the ever-evolving demands of the financial services industry. My experience includes leading large-scale projects, managing cross-functional teams, and streamlining workflows to achieve operational excellence and cost-effectiveness.
I am skilled at navigating complex challenges, from regulatory requirements to customer service delivery, and I possess a deep understanding of key banking areas, including:
- Operational Risk Management
- Process Optimization & Automation
- Regulatory Compliance & Governance
- Technology Integration & Digital Transformation
- Customer Experience & Service Delivery
- Leadership & Team Development
Whether managing day-to-day operations or leading strategic initiatives, I am dedicated to driving results, improving operational efficiency, and fostering a culture of continuous improvement.
I am always excited to connect with like-minded professionals and explore new opportunities to make a significant impact in the banking industry.
Overview
29
29
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
CEO
Legend Financial Services
Islamabad, Islamabad Capital Territory
08.2022 - Current
- July 2022 – Present
Legend Financial Services, Islamabad, Pakistan
As CEO of Legend Financial Services, IFC licensed NBFC, spearheaded the development and launch of financial products and services. My leadership has ensured adherence to regulatory requirements, while fostering a culture of excellence and integrity within the organization. Key achievements include Regulatory Compliance, and Organizational Leadership.
Country Operations Head-SVP
Bank Alfalah
Kabul, Afghanistan
02.2014 - 02.2021
- As COH for BAL in Afghanistan having deposit base of USD 200M, streamlined efficient and effective functioning of two conventional branches, overseeing all aspects of day-today operations. This role encompassed supervising operational functions, IT, Treasury Operations, Reconciliation, Administration, HR Management, HR Operations and Branch Operations. Maximized bank's success in delivering exceptional service and meeting needs of clients in Afghanistan.
• Implemented AML/KYC guidelines from both Bank Alfalah and Central Bank.
• Monitoring compliance of Treasury Operations procedures, aligning them with regulatory standards set Bank and Central Bank.
• Managing bank operations in strict conformity with regulatory requirements outlined by Central Bank, coordination and negotiation with Head Office, Central Bank, External Auditors, Legal Counsel, Branches, and various other offices / agencies. Achieved highest CAMEL audit rating from Central Bank. Synchronization with Country Manager and Head Office, contributing to strategic decision-making regarding Bank Alfalah operations in Afghanistan.
• Functioned as Officiating Country Manager for ten-month period. Achieved performance rating exceed expectations from management. Influenced significant roles within key Identified committees including Management Committee, ALCO Afghanistan, Human Resource Committee Afghanistan, and Credit Committee Afghanistan, underscoring active participation in critical decision-making processes. - Enhanced company performance by implementing new strategies and streamlining operations.
- Established a culture of continuous improvement, leading by example to drive operational excellence across the organization.
Senior Operations Manager-VP
Bank Alfalah
Karachi, Pakistan
09.2011 - 01.2014
- As Overseas Senior Operations Manager, spearheaded operational excellence across diverse locations in Afghanistan, Bangladesh, and Bahrain. Responsibilities encompassed wide array of crucial tasks, including Operations, Audit, Policy Enforcement, and Human Resource Operations.
- In addition to operational oversight, played pivotal role in facilitating Human Resources processes for our overseas branches. This also encompassed conducting interviews for candidates shortlisted from Pakistan.
- Collaboration was cornerstone of my approach, as evidenced by my active participation in meetings with various Head Office departments. Facilitated resolution of challenges encountered by our overseas branches, ensuring alignment with organizational objectives.
- Furthermore, diligently followed up on issues identified during these meetings, liaising with relevant departments to drive timely resolution.
- This engagement extended beyond Head Office, as actively collaborated with Country Operations Heads and Country Heads to address operational challenges specific to each location.
- Key aspect of my role comprised of review of audit reports and compliance submissions from overseas branches. I identified and highlighted areas requiring attention, enabling proactive resolution and continuous improvement in our operational processes. Remained involved in preparation and approval of various policies and procedure specifically designed for the overseas operations.
Area Operations Manager AVP
Bank Alfalah
Rawalpindi, Pakistan
01.2010 - 08.2011
- As Area Operations Manager provided oversight of operational functions across 18 branches, ensuring seamless functionality and adherence to organizational standards.
- One of my key responsibilities was managing operational expenses, capital expenditures, staff recruitment, and budgetary matters for area branches.
- Audit Compliance was top priority in my role, ensured timely adherence to audit requirements for all area branches and area office. Actively participated in audit exit meetings alongside Area Manager, providing valuable insights and guidance on audit procedures and compliance standards. All branches obtained satisfactory audit ratings.
- In line with area expansion strategy played pivotal role in overseeing establishment of new branches, from initial planning to obtain necessary certifications for commencement of operations.
- Proactive engagement with Branch Managers and Operations Managers was central to my approach, as worked closely with them to address operational challenges and ensure smooth day-to-day operations.
- Managed multiple projects simultaneously while adhering to strict deadlines and budget constraints.
Audit Manager-AVP
Bank Alfalah
Rawalpindi, Pakistan
06.2004 - 12.2009
- As the Audit Manager and Team Leader in the Audit & Inspection Group, spearheaded comprehensive audit initiatives across branches nationwide. This role comprised planning and execution of audit activities.
- Leading dedicated team, I provided guidance and supervision throughout audit process, ensuring thoroughness and accuracy in our assessments. Completed all assignment within allowed timelines. Remained involved in audit of corporate and large branches in Islamabad, Rawalpindi, Lahore, and Faisalabad including Islamic Banking Branches.
- Integral aspect of my role was education and awareness-building among field staff on audit and compliance matters.
- In collaboration with Branch Managers and Area Managers, facilitated constructive discussions to finalize audit reports, ensuring alignment with organizational standards and regulatory requirements.
- Facilitated internal audits and prepared detailed reports on findings.
Branch Manager
MCB Bank Limited
Islamabad, Pakistan
05.1996 - 05.2004
- Tenure at MCB Bank Limited was distinguished by progressive roles and significant contributions across multiple departments and branches. Starting as Probationary Officer rapidly advanced through positions of increasing responsibility, including Manager Operations and Branch Manager. Highlights of achievements include:
- Leadership Progression: Advanced from Probationary Officer to Manager Operations, ultimately becoming Branch Manager, reflecting dedication and leadership capabilities.
- Operational Excellence: As Manager Operations, ensured seamless branch operations and exceptional customer service.
- Branch Management: As Branch Manager led dedicated team to exceed business objectives, enhance service delivery, and drive branch performance.
Education
Master of Science - Human Resources Management
Virtual University of Pakistan
Islamabad, Pakistan 04.2022 - 03.2024
Bachelor of Science - Commerce
University of The Punjab
Lahore, Pakistan 09.1992 - 01.1995
Skills
Banking operations,
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Advanced (C1)
Urdu
Advanced (C1)
Punjabi
Advanced (C1)
Interests
Technological developments
Reading, Poetry, Books
Human development
History
Human
Software
MS OFFICE
INTERNET
Quote
It's a little embarrassing that after 45 years of research and study, the best advice I can give people is to be a little kinder to each other.
Aldous Huxley
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid sick leaveCareer advancementTimeline
CEO
Legend Financial Services
08.2022 - Current
Master of Science - Human Resources Management
Virtual University of Pakistan
04.2022 - 03.2024
Country Operations Head-SVP
Bank Alfalah
02.2014 - 02.2021
Senior Operations Manager-VP
Bank Alfalah
09.2011 - 01.2014
Area Operations Manager AVP
Bank Alfalah
01.2010 - 08.2011
Audit Manager-AVP
Bank Alfalah
06.2004 - 12.2009
Branch Manager
MCB Bank Limited
05.1996 - 05.2004
Bachelor of Science - Commerce
University of The Punjab
09.1992 - 01.1995
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