Product Photography
SHAHID MEHMOOD
E-commerce Expert
Lahore,PAKISTAN
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
9
9
years of post-secondary education
Work History
Sales Assistant
Bilal Silk Wholesale Store (Now Baroque Fashion)
Lahore
12.2014 - 08.2017
- Learned the big and small things about running a business
- Generated invoices and billing and gate passes
- Managed slow moving goods and minimized losses
- Recovered money from bad debtors
- Used sales techniques to understand customer needs and recommend relevant products and services.
- Established rapport with customers using active listening and interpersonal skills.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Listened to customer needs and desires to identify and recommend optimal products.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Moved to there new brand Jazmin Clothing Raiwind Road.
Stitching Manager & CS Representative
Jazmin Clothing
08.2017 - 05.2018
- Learned so many tools to Scaling Online Business
- Processed stitched orders from the shopify platform and forwarded it to stitching department and than dispatched to customers after quality check
- Prepared tailors' payment slips on a weekly basis
- Maintained sales targets by replenishing best-selling products
- Maintained brand image by controlling unnessary discounts and low prices
- Worked very closely with Customer Services to deal with complaints, refunds, delayed orders, bad reviews etc.. Performed tasks like
- Booking orders
- Handled unhappy customers
- Packing
- Managed refused packages and updated on website in time
- Order confirmations
- Uploading products to the website
- Maintaining product supply and demand
- Strick quality control on international orders
- Improved cash flow
- On Time order Delivery
- Data used to predict stitched products demand
- Accomplished multiple tasks within established timeframes.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Provided accurate product descriptions and size guides of products on website
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maximized productivity and profitability.
- Handled Work load during peak season
Sole Proprietor
Iranzo Clothing
08.2016 - Current
- Started iranzo as a side hustle and only worked with the reselling platform Daraz.pk for 2 years.
- Started doing it full time & created my own website selling stitched clothing and taking orders online only.
- Having done everything myself, I have learnt so much from this company.
- Learned to create Facebook and Google ads and maintain a roas of 8-12 - Basic product photography in the box - Identifying correct stitch sizes to avoid complaints
- Evaluated suppliers to maintain cost controls and improve operations.
- Maintained customer loyalty to 35% retention rate
- Used the data to predict upcoming orders and to prepare them in advance
- Promoted business via social media to generate leads and maximize brand identity.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
Education
BBA (Hons) -
HAJVERY UNIVERSITY
12.2014 - 12.2019
F.Sc Pre-medical -
Leadership College Shadbagh
01.2012 - 12.2014
Matriculation -
Fine Star Public School
New Sadbagh 01.2010 - 12.2010
Skills
Inventory management
Interests
Online learning
Standup comedy
Product Design
Timeline
Stitching Manager & CS Representative
Jazmin Clothing
08.2017 - 05.2018
Sole Proprietor
Iranzo Clothing
08.2016 - Current
Sales Assistant
Bilal Silk Wholesale Store (Now Baroque Fashion)
12.2014 - 08.2017
BBA (Hons) -
HAJVERY UNIVERSITY
12.2014 - 12.2019
F.Sc Pre-medical -
Leadership College Shadbagh
01.2012 - 12.2014
Matriculation -
Fine Star Public School
01.2010 - 12.2010
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