Product Photography
SHAHID MEHMOOD
E-commerce Expert
Lahore,PAKISTAN
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
9
9
years of post-secondary education
Work History
Sales Assistant
Bilal Silk Wholesale Store (Now Baroque Fashion)
Lahore
12.2014 - 08.2017
- Learned the big and small things about running a business
- Generated invoices and billing and gate passes
- Managed slow moving goods and minimized losses
- Recovered money from bad debtors
- Used sales techniques to understand customer needs and recommend relevant products and services.
- Established rapport with customers using active listening and interpersonal skills.
- Communicated orders to vendors, scheduling carriers for pickup if needed.
- Listened to customer needs and desires to identify and recommend optimal products.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Moved to there new brand Jazmin Clothing Raiwind Road.
Stitching Manager & CS Representative
Jazmin Clothing
08.2017 - 05.2018
- Learned so many tools to Scaling Online Business
- Processed stitched orders from the shopify platform and forwarded it to stitching department and than dispatched to customers after quality check
- Prepared tailors' payment slips on a weekly basis
- Maintained sales targets by replenishing best-selling products
- Maintained brand image by controlling unnessary discounts and low prices
- Worked very closely with Customer Services to deal with complaints, refunds, delayed orders, bad reviews etc.. Performed tasks like
- Booking orders
- Handled unhappy customers
- Packing
- Managed refused packages and updated on website in time
- Order confirmations
- Uploading products to the website
- Maintaining product supply and demand
- Strick quality control on international orders
- Improved cash flow
- On Time order Delivery
- Data used to predict stitched products demand
- Accomplished multiple tasks within established timeframes.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Provided accurate product descriptions and size guides of products on website
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maximized productivity and profitability.
- Handled Work load during peak season
Sole Proprietor
Iranzo Clothing
08.2016 - Current
- Started iranzo as a side hustle and only worked with the reselling platform Daraz.pk for 2 years.
- Started doing it full time & created my own website selling stitched clothing and taking orders online only.
- Having done everything myself, I have learnt so much from this company.
- Learned to create Facebook and Google ads and maintain a roas of 8-12 - Basic product photography in the box - Identifying correct stitch sizes to avoid complaints
- Evaluated suppliers to maintain cost controls and improve operations.
- Maintained customer loyalty to 35% retention rate
- Used the data to predict upcoming orders and to prepare them in advance
- Promoted business via social media to generate leads and maximize brand identity.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
Education
BBA (Hons) -
HAJVERY UNIVERSITY
12.2014 - 12.2019
F.Sc Pre-medical -
Leadership College Shadbagh
01.2012 - 12.2014
Matriculation -
Fine Star Public School
New Sadbagh 01.2010 - 12.2010
Skills
Inventory management
Shopify Platform
Facebook expertise
Google Ads
Product photography
Customer Service via different channels
Marketing and advertising
Flexible and Adaptable
Multitasking Abilities
Customer Needs Assessment
Manufacturing experience
Operations management
Complaint resolution
SEO practices
Interests
Online learning
Standup comedy
Product Design
Timeline
Stitching Manager & CS Representative
Jazmin Clothing
08.2017 - 05.2018
Sole Proprietor
Iranzo Clothing
08.2016 - Current
Sales Assistant
Bilal Silk Wholesale Store (Now Baroque Fashion)
12.2014 - 08.2017
BBA (Hons) -
HAJVERY UNIVERSITY
12.2014 - 12.2019
F.Sc Pre-medical -
Leadership College Shadbagh
01.2012 - 12.2014
Matriculation -
Fine Star Public School
01.2010 - 12.2010