SHAHER BANO
Food Technologist
Lahore
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Branch Manager
Chashni Sweets
01.2025 - 11.2025
- Managed day-to-day branch operations, ensuring smooth production, sales, and customer service activities.
- Supervised and trained branch staff, including production, sales, and service teams, to meet performance and hygiene standards.
- Monitored sales targets, inventory levels, and cash handling, ensuring accuracy and profitability.
- Implemented standard operating procedures (SOPs) for food preparation, hygiene, and customer service.
- Ensured compliance with food safety regulations, cleanliness standards, and internal quality guidelines.
- Handled customer feedback and complaints, resolving issues to maintain high customer satisfaction.
- Prepared daily, weekly, and monthly reports related to sales, staffing, and operational performance.
- Ensured proper staff scheduling, attendance monitoring, and shift management.
Quality Assurance Trainee Officer
Sweetex
09.2024 - 12.2024
- Assisted in implementing and monitoring quality assurance standards across confectionery production processes to ensure compliance with food safety regulations.
- Conducted routine quality inspections of raw materials, in-process products, and finished goods to ensure adherence to internal quality specifications.
- Performed sensory evaluations (taste, texture, appearance, and aroma) of confectionery products to maintain consistent product quality.
- Monitored critical control points (CCPs) and documented deviations for corrective and preventive actions.
- Supported batch record verification, labeling checks, and shelf-life monitoring.
- Coordinated with production, laboratory, and supply chain teams to ensure quality compliance.
- Supported internal audits, hygiene audits, and regulatory inspections.
- Assisted in employee hygiene and food safety training sessions.
- Ensured compliance with local food authority regulations and company quality standards.
Lab Analyst
Country Plus Foods
05.2024 - 08.2024
- Conducted routine chemical, physical, and microbiological analysis of spices and raw materials to ensure compliance with food safety and quality.
- Ensured compliance with ISO, HACCP, GMP, and food safety regulations during all laboratory operations.
- Prepared and maintained accurate lab reports, test records, and quality documentation.
- Handled and calibrated laboratory equipment such as moisture analyzers, balances, pH meters, and microscopes.
- Conducted incoming raw material inspection and final product testing before release.
- Followed proper sampling procedures for spices, herbs, and seasoning blends.
- Assisted in quality control audits and corrective actions for non-conforming products.
- Maintained cleanliness, hygiene, and safety protocols within the laboratory.
- Coordinated with production and quality assurance teams to resolve quality issues.
- Ensured proper chemical handling, storage, and disposal according to safety guidelines.
Food Safety Intern
Punjab Food Authority
02.2024 - 04.2024
- Assisted in field inspections of food business operators (FBOs) such as bakeries, milk shops, confectioneries, and stores to ensure compliance with food safety and hygiene standards.
- Supported food safety surveillance and sampling activities to help monitor food quality and identify potential adulteration or contamination.
- Participated in advice and awareness efforts with shopkeepers and vendors on proper food handling, cleanliness, and hygiene practices.
- Worked alongside Food Safety Officers (FSOs) and Assistant FSOs in raids and enforcement actions to enforce Punjab Pure Food Rules, ensuring unsafe premises were closed or improved.
- Maintained accurate inspection records, forms, and equipment, aiding field teams in efficient food safety operations.
- Assisted in organizing public awareness campaigns and educational activities to increase community knowledge of food safety and standards.
- Supported data collection and reporting on field visits and inspections, contributing to analyses used for improving food safety strategies.
- Observed and learned regulatory enforcement procedures under the Punjab Food Authority Act, including sampling, licensing checks, and compliance monitoring.
Education
Bachelors - Food Sciences & Technology
GC University
Faisalabad01.2024
Skills
Quality Assurance & Quality Control (QA/QC)
Food Safety Management Systems
Hazard Analysis & Critical Control Points (HACCP)
Good Manufacturing Practices (GMP)
Food Safety Regulations & Compliance
Punjab Food Authority (PFA) Standards
Attention to Detail
Problem Solving & Root Cause Analysis
Time Management
Documentation & Reporting
Team Collaboration
Communication Skills
Timeline
Branch Manager
Chashni Sweets
01.2025 - 11.2025
Quality Assurance Trainee Officer
Sweetex
09.2024 - 12.2024
Lab Analyst
Country Plus Foods
05.2024 - 08.2024
Food Safety Intern
Punjab Food Authority
02.2024 - 04.2024
Bachelors - Food Sciences & Technology
GC University