Shahenshah Mohammad Bajwa
Administration | Operations
Lahore District
Summary
Encouraging senior manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Possess excellent interpersonal and communication skills, and the ability to work effectively in a fast-paced, dynamic environment. Seeking a challenging Lead role to utilize skills and contribute to the success of the organization. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
26
26
years of professional experience
7
7
years of post-secondary education
Work History
Lead Manager
i2c Inc
Lahore
11.2015 - Current
- Oversee all administrative activities, including personnel management, office management, and facilities management
- Develop and implement efficient processes to streamline administrative operations, resulting in cost savings and improved productivity
- Manage multiple projects simultaneously, ensuring timely completion within budget and scope
- Maintain a positive and professional work environment, fostering strong relationships with employees
- Provide executive-level administrative support to top executives including scheduling appointments, and handling confidential information
- Conduct performance evaluations, identify areas for improvement, and provide feedback to enhance staff performance
- Collaborate with different departments to understand their needs and provide customized administrative solutions Train and mentor junior staff, promoting professional growth and career advancement
- Process purchase requisitions, orders, and expenses, ensuring accuracy and timely provision of items.
- Streamlined operations to improve process efficiency.
Deputy General Manager
Daewoo Pakistan Motorway Service Ltd
Lahore
11.2006 - 11.2015
- Oversaw all aspects of the company's operations for multiple motorway service areas, and managed a team of managers, site supervisors, and other key personnel
- Fostered a customer-centric culture and ensured high levels of customer satisfaction by providing consistent and exceptional service standards
- Implemented process improvement initiatives, standard operating procedures, and best practices to drive efficiency and productivity
- Ensured compliance with all regulatory requirements, safety standards, and industry best practices
- Coordinated and participated in team meetings, providing updates and reports on department performance
- Prepared and presented reports and updates to senior management on team performance
- Provided administrative support to 10 Motorway Service Areas including scheduling, correspondence, and data management.
- Reviewed performance results to target and take corrective measures with authorization and escalation.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed and implemented strategies to increase sales and profitability.
Manager Sales & Marketing | Assistant Manager Operations
Beaconhouse Informatics
Lahore
11.1997 - 11.2006
- Lead and motivated a diverse team of employees, providing guidance and support for professional development and career growth Advertising and promotional activities for IT programs
- Customer research, market conditions, and data regarding competitors Sales of IT programs in the corporate sector conducting specialized seminars/ presentations, generated revenue for the company Handled day-to-day operational activities
- Managed front desk operations and arranged cultural activities on a regular basis Local & International reporting to higher management for in-time decision-making and running smooth operations
- Established and cultivated solid business relationships with new or existing customers.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Resolved customer issues quickly to close deals and boost client satisfaction.
IT Lecturer
Beaconhouse Informatics
Lahore
11.1996 - 11.1997
- Managed and organized various educational activities
- Taught IT course - Microsoft Office
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Selected and designed lesson plans and curriculum to meet academic objectives.
- Developed and implemented innovative teaching strategies to engage students in lectures and coursework.
- Created and designed quizzes, tests and projects to assess student knowledge.
- The success rate of all batches was 100%
Education
MBA - Marketing
University of Management & Technology
Lahore, Pakistan 04.1995 - 04.1997
Bachelor of Arts -
Punjab University
Lahore, Pakistan 04.1995 - 04.1997
Bachelor of Science -
National College
Lahore, Pakistan 04.1992 - 04.1994
Certifications Freelancing - Digiskills - Freelancing
Digiskills - Virtual University
Lahore, Pakistan 10.2020 - 01.2021
Certifications Digital Marketing - Digiskills - Digital Marketing
Digiskills - Virtual University
Lahore, Pakistan 10.2020 - 01.2021
Certifications Creative Writing - Digiskills -
Digiskills - Virtual University
Lahore, Pakistan 02.2021 - 05.2021
Skills
Hardworking and Tactfulundefined
Additional Information
- Awarded 100% bonus (1 salary) in 2013, Presented with Android Cell Phone along with cash award Promoted from Senior Operations Manager to Deputy General Manager 2012, Received acknowledgment Certificate for Training and Presentation, Awarded 100% bonus (1 salary) in 2010, Selected for Official visit to Korea in 2010, Promoted from Operations Manager to Senior Operations Manager in 2009, Selected to purchase Car in 2008, Received Employee Award in 2008, i2c Awarded shield for successfully completing 5 years in 2022 AGM after COVID, Awarded certificates for participating and arranging AGM 2016, 2017, 2018, 2019, In 2017, Won award for the category of Manager of the year, Promoted from Manager Administration to Senior Manager in 2019.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Certifications Creative Writing - Digiskills -
Digiskills - Virtual University
02.2021 - 05.2021
Certifications Freelancing - Digiskills - Freelancing
Digiskills - Virtual University
10.2020 - 01.2021
Certifications Digital Marketing - Digiskills - Digital Marketing
Digiskills - Virtual University
10.2020 - 01.2021
Lead Manager
i2c Inc
11.2015 - Current
Deputy General Manager
Daewoo Pakistan Motorway Service Ltd
11.2006 - 11.2015
Manager Sales & Marketing | Assistant Manager Operations
Beaconhouse Informatics
11.1997 - 11.2006
IT Lecturer
Beaconhouse Informatics
11.1996 - 11.1997
MBA - Marketing
University of Management & Technology
04.1995 - 04.1997
Bachelor of Arts -
Punjab University
04.1995 - 04.1997
Bachelor of Science -
National College
04.1992 - 04.1994
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