Hi, I’m
Shahbaz Akhtar Javed
IT Professional
Sargodha
Summary
Experienced Web Developer with passion for creating attractive and interactive websites meeting customer needs and exceeding expectations. Well-versed in developing custom WordPress themes and plugins. Excels in HTML, CSS, JavaScript and PHP development.
Overview
4
years of professional experience
10
years of post-secondary education
8
Certifications
3
Languages
Work History
Meezan Bank LTDLahore, Faisalabad, Sargodha
Ecommerce /Customer Service Manager
08.2021 - Current
Job overview
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Introduced higher standards for customer service and increased efficiency by streamlining operations.
- Monitored customer service operations to assess agent performance and provide feedback.
- Negotiated contracts with outside carriers to minimize costs to company and customers.
- Resolved concerns with products or services to help with retention and drive sales.
- Addressed potential cancellations and offered catered solutions to retain accounts.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
- Followed through with client requests to resolve problems.
Binary Digital Media PVT LTDLahore
Web Developer
01.2021 - 08.2021
Job overview
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX and JSON coding.
- Provided front-end website development using WordPress, Hubspot and other editing software.
- Engaged with clients to plan and optimize site issues and queries.
- Oversaw back-end development using PHP to maintain website integrity.
University of LahoreSargodha
Web Developer
01.2019 - 12.2020
Job overview
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX and JSON coding.
- Provided front-end website development using WordPress, Hubspot and other editing software.
- Engaged with clients to plan and optimize site issues and queries.
- Oversaw back-end development using PHP to maintain website integrity.
Education
BISE SargodhaSargodha
Matric from Science
03.2011 - 03.2013
BISE SargodhaSargodha
ICS from Computer And Information Sciences
03.2014 - 08.2016
University of LahoreLahore
Bachelor of Science from Computer Science
09.2016 - 09.2020
Riphah International UniversityLahore
Master of Science from Computer Science
03.2021 - Current
Skills
CMS management
Technical Support
CSS
Programming Languages
JavaScript
HTML
Web Security
SEO techniques
PHP
Programming
Responsive design
JavaScript programming
CSS proficiency
My SQL Databases
Firebase Databases
Java
XML
Android Development
Web Development
Certification
THE FUNDAMENTALS OF DIGITAL MARKETING BY GOOGLE DIGITAL GARAGE
Timeline
FUNDAMENTALS OF PROJECT MANAGEMENT BY GOOGLE
07-2022
CRASH COURCE ON PYTHON BY GOOGLE
03-2022
BIG DATA ANALYSIS BY GOOGLE
01-2022
THE FUNDAMENTALS OF DIGITAL MARKETING BY GOOGLE DIGITAL GARAGE
12-2021
DATA ANALYSIS WITH PYTHON BY IBM
12-2021
Ecommerce /Customer Service Manager
Meezan Bank LTD
08.2021 - Current
INTRODUCTION TO CYBER SECURITY TOOLS AND CYBER ATTACKS BY IBM
07-2021
Riphah International University
Master of Science from Computer Science
03.2021 - Current
Web Developer
Binary Digital Media PVT LTD
01.2021 - 08.2021
PYTHON 3 & RUBY TUTORIAL COURSE BY SOLOLEARN
12-2020
PHP, HTML & CSS FUNDAMENTAL COURSE BY SOLOLEARN
12-2019
Web Developer
University of Lahore
01.2019 - 12.2020
University of Lahore
Bachelor of Science from Computer Science
09.2016 - 09.2020
BISE Sargodha
ICS from Computer And Information Sciences
03.2014 - 08.2016
BISE Sargodha
Matric from Science
03.2011 - 03.2013