Hi, I’m
Shahbaz Akhtar Javed
IT Professional
Sargodha
Summary
Experienced Web Developer with passion for creating attractive and interactive websites meeting customer needs and exceeding expectations. Well-versed in developing custom WordPress themes and plugins. Excels in HTML, CSS, JavaScript and PHP development.
Overview
4
years of professional experience
10
years of post-secondary education
8
Certifications
3
Languages
Work History
Meezan Bank LTDLahore, Faisalabad, Sargodha
Ecommerce /Customer Service Manager
08.2021 - Current
Job overview
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Introduced higher standards for customer service and increased efficiency by streamlining operations.
- Monitored customer service operations to assess agent performance and provide feedback.
- Negotiated contracts with outside carriers to minimize costs to company and customers.
- Resolved concerns with products or services to help with retention and drive sales.
- Addressed potential cancellations and offered catered solutions to retain accounts.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
- Followed through with client requests to resolve problems.
Binary Digital Media PVT LTDLahore
Web Developer
01.2021 - 08.2021
Job overview
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX and JSON coding.
- Provided front-end website development using WordPress, Hubspot and other editing software.
- Engaged with clients to plan and optimize site issues and queries.
- Oversaw back-end development using PHP to maintain website integrity.
University of LahoreSargodha
Web Developer
01.2019 - 12.2020
Job overview
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX and JSON coding.
- Provided front-end website development using WordPress, Hubspot and other editing software.
- Engaged with clients to plan and optimize site issues and queries.
- Oversaw back-end development using PHP to maintain website integrity.
Education
BISE SargodhaSargodha
Matric from Science
03.2011 - 03.2013
BISE SargodhaSargodha
ICS from Computer And Information Sciences
03.2014 - 08.2016
University of LahoreLahore
Bachelor of Science from Computer Science
09.2016 - 09.2020
Riphah International UniversityLahore
Master of Science from Computer Science
03.2021 - Current
Skills
CMS management
undefinedCertification
THE FUNDAMENTALS OF DIGITAL MARKETING BY GOOGLE DIGITAL GARAGE
Timeline
FUNDAMENTALS OF PROJECT MANAGEMENT BY GOOGLE
07-2022
CRASH COURCE ON PYTHON BY GOOGLE
03-2022
BIG DATA ANALYSIS BY GOOGLE
01-2022
THE FUNDAMENTALS OF DIGITAL MARKETING BY GOOGLE DIGITAL GARAGE
12-2021
DATA ANALYSIS WITH PYTHON BY IBM
12-2021
Ecommerce /Customer Service Manager
Meezan Bank LTD
08.2021 - Current
INTRODUCTION TO CYBER SECURITY TOOLS AND CYBER ATTACKS BY IBM
07-2021
Riphah International University
Master of Science from Computer Science
03.2021 - Current
Web Developer
Binary Digital Media PVT LTD
01.2021 - 08.2021
PYTHON 3 & RUBY TUTORIAL COURSE BY SOLOLEARN
12-2020
PHP, HTML & CSS FUNDAMENTAL COURSE BY SOLOLEARN
12-2019
Web Developer
University of Lahore
01.2019 - 12.2020
University of Lahore
Bachelor of Science from Computer Science
09.2016 - 09.2020
BISE Sargodha
ICS from Computer And Information Sciences
03.2014 - 08.2016
BISE Sargodha
Matric from Science
03.2011 - 03.2013
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