Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
3
3
Languages
Work History
Branch Manager
PAKSON INTERNATIONAL PLASTIC INDUSTRIES (PVT.) LTD.
CHAKWAL
08.2022 - Current
Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Assessed employee performance and developed improvement plans.
Maintained friendly and professional customer interactions.
Engaged employees in business processes with positive motivational techniques.
Export Manager
M. A. ARAIN & BROTHERS (PVT.) LTD
SIALKOT
02.2022 - 07.2022
Prepared various import, export and supplier forms for customs submittal.
Designed export strategies to meet project delivery requirements.
Compiled purchase orders to post international shipments in company logs.
Processed company's import permit and export license processes.
Collection & Verification Officer
Dubai Islamic Bank Pakistan Ltd,
CHAKWAL
09.2020 - 02.2022
Researched accounts and completed due diligence to resolve collection problems.
Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
Cashier
TCS Private Limited
CHAKWAL
05.2020 - 09.2020
Worked closely with shift manager to solve problems and handle customer concerns.
Greeted customers entering store and responded promptly to customer needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Operated cash register to record transactions accurately and efficiently.
Accounts Officer
Ocean Cable Network Chakwal
CHAKWAL
02.2016 - 08.2019
Updated general ledger of accounts with current, accurate and industry-compliant data to meet all internal and external audit requirements.
Checked expenses against budget controls, entered figures and reconciled business accounts to address discrepancies.
Overhauled process for year-end inventory audits to improve accuracy.
Inspected account books and recorded transactions.
Internship Student
MCB Bank Limited
CHAKWAL
04.2015 - 05.2015
Reported back to instructor to receive day-to-day tasks and responsibilities.
Delivered clerical support by handling range of routine and special requirements.
Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
Interacted with customers by phone, email, or in-person to provide information.
Salesman
Asif Medical Hall
CHAKWAL
08.2006 - 09.2011
Increased sales by offering advice on purchases and promoting additional products.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Upheld high standards of customer service by promoting and upselling new products and services.
Education
MBA - Finance
Federal Urdu University of Arts, Sciences And Tech
ISLAMABAD PAKISTAN
10.2011 - 04.2015
Skills
Strong team-builder
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Timeline
Branch Manager
PAKSON INTERNATIONAL PLASTIC INDUSTRIES (PVT.) LTD.
08.2022 - Current
Export Manager
M. A. ARAIN & BROTHERS (PVT.) LTD
02.2022 - 07.2022
Collection & Verification Officer
Dubai Islamic Bank Pakistan Ltd,
09.2020 - 02.2022
Cashier
TCS Private Limited
05.2020 - 09.2020
Accounts Officer
Ocean Cable Network Chakwal
02.2016 - 08.2019
Internship Student
MCB Bank Limited
04.2015 - 05.2015
MBA - Finance
Federal Urdu University of Arts, Sciences And Tech
10.2011 - 04.2015
Salesman
Asif Medical Hall
08.2006 - 09.2011
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