Overview
Work History
Education
Timeline
SHAFQAT HUSSAIN

SHAFQAT HUSSAIN

TRAVEL AGENT
Gujranwala, Punjab,PB

Overview

22
22
years of professional experience

Work History

Sales Manager

Harram Ul Hajjaz (Pvt) Ltd ( IATA)
03.2014 - Current
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Sales Officer

Waseem Travel & Tours (Pvt) Ltd (IATA)
03.2011 - 02.2014
  • Enhanced customer satisfaction with timely follow-ups and personalized service.
  • Responded to customer needs by answering questions
  • Cultivated strong relationships, establishing trust and loyalty among clients.
  • Boosted sales performance by identifying and targeting high-potential leads.

Sales Manager

Harram Ul Hajjaz (Pvt) Ltd (IATA)
01.2006 - 02.2011
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Assistant Counter Staff

Mahboob Elahi & Sons (Pvt) Ltd ( IATA)
06.2005 - 12.2006
  • Increased customer satisfaction by providing efficient and friendly service at the counter.
  • Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
  • Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
  • Maintained stock and replenished workstation products.

Sales Assistant

Tawaf & Tawaf Travels & Tours Hajj & Umra Service
01.2003 - 09.2005


  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.

Education

No Degree - Professional Air Ticketing Course

Cristian Technical Training Center, Gujranwala, Punjab, Pakistan
05.2001 -

IATA/UFTAA Foundation & ETB (DTTF)Course - IATA/UFTAA Foundation & ETB (DTTF)Course.

IATA Training & Developing Institute , Monterial (Canada)
05.2001 -

No Degree - National Cadet Corps Training CamBest Smart Cadet(

Pakistatan Army , Rahwali Cant
05.2001 -

High School Diploma -

Govt Collage , Ali Pur Chattha
05.2001 -

High School Diploma -

Govt High School Ali Pur Chattha, Alipur Chattha, Punjab, Pakistan
05.2001 -

Timeline

Sales Manager - Harram Ul Hajjaz (Pvt) Ltd ( IATA)
03.2014 - Current
Sales Officer - Waseem Travel & Tours (Pvt) Ltd (IATA)
03.2011 - 02.2014
Sales Manager - Harram Ul Hajjaz (Pvt) Ltd (IATA)
01.2006 - 02.2011
Assistant Counter Staff - Mahboob Elahi & Sons (Pvt) Ltd ( IATA)
06.2005 - 12.2006
Sales Assistant - Tawaf & Tawaf Travels & Tours Hajj & Umra Service
01.2003 - 09.2005
Cristian Technical Training Center - No Degree, Professional Air Ticketing Course
05.2001 -
IATA Training & Developing Institute - IATA/UFTAA Foundation & ETB (DTTF)Course, IATA/UFTAA Foundation & ETB (DTTF)Course.
05.2001 -
Pakistatan Army - No Degree, National Cadet Corps Training CamBest Smart Cadet(
05.2001 -
Govt Collage - High School Diploma,
05.2001 -
Govt High School Ali Pur Chattha - High School Diploma,
05.2001 -

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