SHAFQAT HUSSAIN
TRAVEL AGENT
Gujranwala, Punjab,PB
Overview
22
22
years of professional experience
Work History
Sales Manager
Harram Ul Hajjaz (Pvt) Ltd ( IATA)
03.2014 - Current
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Sales Officer
Waseem Travel & Tours (Pvt) Ltd (IATA)
03.2011 - 02.2014
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Boosted sales performance by identifying and targeting high-potential leads.
Sales Manager
Harram Ul Hajjaz (Pvt) Ltd (IATA)
01.2006 - 02.2011
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Assistant Counter Staff
Mahboob Elahi & Sons (Pvt) Ltd ( IATA)
06.2005 - 12.2006
- Increased customer satisfaction by providing efficient and friendly service at the counter.
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
- Maintained stock and replenished workstation products.
Sales Assistant
Tawaf & Tawaf Travels & Tours Hajj & Umra Service
01.2003 - 09.2005
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Education
No Degree - Professional Air Ticketing Course
05.2001 -
IATA/UFTAA Foundation & ETB (DTTF)Course - IATA/UFTAA Foundation & ETB (DTTF)Course.
05.2001 -
No Degree - National Cadet Corps Training CamBest Smart Cadet(
05.2001 -
High School Diploma -
05.2001 -
High School Diploma -
05.2001 -
Timeline
Sales Manager - Harram Ul Hajjaz (Pvt) Ltd ( IATA)
03.2014 - Current
Sales Officer - Waseem Travel & Tours (Pvt) Ltd (IATA)
03.2011 - 02.2014
Sales Manager - Harram Ul Hajjaz (Pvt) Ltd (IATA)
01.2006 - 02.2011
Assistant Counter Staff - Mahboob Elahi & Sons (Pvt) Ltd ( IATA)
06.2005 - 12.2006
Sales Assistant - Tawaf & Tawaf Travels & Tours Hajj & Umra Service
01.2003 - 09.2005
Cristian Technical Training Center - No Degree, Professional Air Ticketing Course
05.2001 -
IATA Training & Developing Institute - IATA/UFTAA Foundation & ETB (DTTF)Course, IATA/UFTAA Foundation & ETB (DTTF)Course.
05.2001 -
Pakistatan Army - No Degree, National Cadet Corps Training CamBest Smart Cadet(
05.2001 -
Govt Collage - High School Diploma,
05.2001 -
Govt High School Ali Pur Chattha - High School Diploma,
05.2001 -