Professional with strong background in branch management. Skilled in enhancing operational efficiency, driving growth, and fostering team collaboration. Known for adaptability to changing needs and effective problem-solving. Expertise in strategic planning, customer service, and financial oversight. Reliable leader focused on achieving results and empowering teams.
• Drive Sales Targets and Business Development
• Lead, Train and Motivate Team of Takaful Consultants
• Manage Bancassurance and Corporate Client Relationships
• Oversee Daily Branch Operations and Customer Service
• Monitor Collection and Recovery of Contributions
Branch operations management
Customer service
Customer relationships
Excellent time management skills
Team supervision
Relationship building and management
Staff management
Decision-making
Conflict resolution
Operational reports
Strong team-builder
Operations management