Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Hi, I’m
Sehrish Sheikh
Account Executive / Client Services
Summary
Overview
20
years of professional experience
17
years of post-secondary education
2
Languages
Work History
SalesboxSeattle
Account Executive / Client Services Executive
08.2022 - Current
Job overview
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Managed sales cycle to maintain solid customer base.
- Leveraged CRM to collect, organize and manage sales data and customer information.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Gathered information from clients to secure accounts, verify payment and identify special requirements.
- Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
- Gained understanding of goals, objectives and processes to meet client business needs.
- Executed successful sales strategies to convert leads into customers.
Muniba, Hair & Beauty ClinicLahore
CEO
01.2017 - Current
Job overview
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Oversaw business-wide changes to modernize procedures and organization.
- Founded performance- and merit-based evaluation system to assess staff performance.
- Managed financial, operational and human resources to optimize business performance.
- Organizes and prioritizes workloads effectively to meet often strict deadlines
- Maintains and nurtures strong client relationships conducive to business growth.
Cambridge AssessmentsNottingham
Exam Monitor
05.2011 - 11.2013
Job overview
- Prepared and assisted the Exams Officer with the preparation of the exam hall and other exam rooms, ensuring rooms meet ONCAMPUS exam requirements.
- Ensured that candidates are aware they are under exam conditions, retrieve mobile phones, MP3 players, etc.
- Assisted with candidate entry into the room, check ID, set the tone and ensure students enter quietly and efficiently.
- Ensured that late candidates are briefed, seated and allowed to partake in the exam with minimum disruption.
- Opened and distributed papers and other authorized materials to candidates.
- Notified candidates of the start and finish times of the exam.
- Collected all scripts and associated materials at the end of each exam and ensure that there are no missing scripts.
- Supervised candidates in quiet and unobtrusive manner, respond to candidate queries in accordance with exam regulations and distribute additional paper/equipment as required.
- Checked registers against scripts and collated scripts in attendance register order.
- Accurately monitored ESOL examination papers to an agreed marking scheme; ensured error rates were consistently low.
- Ensured that the marking and grading were up to an agreed marking accuracy and complaint to KPIs.
- Maintained consistently-high levels of accuracy in line with the examination board regulations.
Boots PLCNottingham
Volunteer Management & Product Administrator
05.2010 - 05.2011
Job overview
- Collaborated with the brand team and factories to create new artwork, discuss market platforms and view art/samples
- Supported the team with sales reports and analysis in order to adapt the product to the needs of the market
- Assisted in the completion of reports under the supervision of a product communications team specialist
- Coordinated with client’s custodian regarding documentation and operational processes
- Prepared necessary forms and documents for custodian, transfer agent or other parties associated with the client account
- Recruited volunteers via email and telephone with specified skin attributes for product evaluation studies.
- Ensured the correct medical clearances were given by liaising with the Medical Director.
- Trained new temporary staff with tasks relating to VMS (Volunteer Management System)
JRA Research Nottingham
Telephone Interviewer
12.2008 - 02.2010
Job overview
- Followed call center protocols when notifying participants of call purpose and use of information.
- Gathered data and insights from participants during telephone interviews.
- Administered phone interviews to survey participants.
- Documented records of call information.
Saint & Co.Carlisle
Trainee Chartered Accountant
06.2006 - 09.2007
Job overview
- Prepared and completed various substantive audit tests (test of detail) on balances such as; Investments, Cash, Receivables & Income.
- Reviewed draft financials for accuracy and consistency.
- Managed the audit confirmation process to ensure that all confirmations were sent out and returned in a timely manner.
- Performed research and analysis around various industries in which investments were held.
- Reviewed and summarized various client and industry reports for the identification of potentially key events that occurred during the year.
- Assisted with the preparation of audit reports and management rep letters.
- Supported partners and managers in providing a range of accountancy services to clients.
- Undertook both practical and theoretical training including the preparation of financial statements for limited companies, partnerships and sole traders.
Shell PLCNottingham
Cashier
11.2004 - 09.2005
Job overview
- Welcomed customers, answering their questions, helping them locate items, and providing advice or recommendations.
- Operated scanners, scales, cash registers, and other electronics.
- Balanced the cash register and generating reports for credit and debit sales
- Accepted payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.
- Processed refunds and exchanges, resolving complaints.
- Bagged wrapped purchases to ensure safe transport.
- Followed all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or cigarettes.
- Demonstrated a positive response to pressure in an often fast-paced working environment.
Al Huda Primary School Nottingham
Mathematics Teacher
01.2004 - 06.2004
Job overview
- Planned and presented lessons to facilitate students' understanding and application of mathematical concepts.
- Prepared and distributed learning material such as notes, assignments, and quizzes.
- Sourced the resources and supplies needed for lessons.
- Ensured that the classroom remains safe and conducive to learning.
- Graded assignments and quizzes in a timely manner.
- Invigilated quizzes and final examinations.
- Documented and reported on students' progress.
- Attended meetings with parents and staff
New College Nottingham, ClarendonNottingham
Admissions Officer
01.2004 - 05.2004
Job overview
- Determined admissibility, transferability of credit, and residency for new and readmitted students; classifies and places students into appropriate academic units.
- Visited schools and colleges, speaks to groups and individual students, and meets with school officials to develop partnerships between the College and other institutions throughout the state; coordinates community workshops, retreats, and on-site admissions programs.
- Advised students and families regarding educational opportunities and options, admission and other requirements, policies and procedures, transfer of credit, and financial assistance, as appropriate.
- Analyzed trends in student recruitment and retention programs; designs and implements recruitment programs for targeted groups of potential students, and develops strategies for program evaluation.
- Created and distributed a range of resource and promotional materials designed for the recruitment and retention of targeted groups.
- Developed operating goals and objectives for the unit; implements and administers methods and procedures to enhance operations, as appropriate to the unit.
E-OnNottingham
Customer Service Advisor
10.2003 - 01.2004
Job overview
- Dealt tactfully and diplomatically in the resolution of any arising concerns and complaints in a customer service capacity, collecting customer's meter readings and generating bills.
- Escalated problems to the technical team or other members of the product team.
- Updated customer information in the company database.
- Provided information about new and existing products and services.
- Tracked and processed new orders and refunds.
- Performed administrative tasks as assigned by the Supervisor
Faysal Bank LtdLahore
Personal Services Officer
05.2003 - 09.2003
Job overview
- Processed new insurance applications and maintaining insurance records including billing and claims processing.
- Processed payments of claims for medical services or goods, ensuring that payments are correctly calculated based on the terms of the insurance contract.
- Provided information to customers about various insurance plans and products, including explaining coverage details and identifying available discounts or other incentives.
- Reviewed and updated customer information, including contact information, birth dates, and Social Security numbers
- Showcased significant versatility and a flair for adaptability to satisfy ever-changing demands as a Personal Services Officer.
- Worked at the front desk and was the first point of contact for customers
Education
Gateway WorkshopsLondon
from Acrylic Nail Extensions & U.V Gel Nail & Polish
08.2018 - 12.2018
University Overview
ProBeautyDubai, UAE
from Eyelash Extensions & Yumi Lash Lift
02.2017 - 04.2023
University Overview
Ameia TrainingDubai, UAE
from Semi Permanent Make Up Artist Diploma
04.2016 - 07.2023
University Overview
London School of Business & Finance London
from Hairdressing Diploma
08.2012 - 06.2013
University Overview
New College NottinghamNottingham
from Association of Accounting Technicians NVQ 4
08.2007 - 06.2010
University Overview
Skills
Client Services
Timeline
Account Executive / Client Services Executive
Salesbox
08.2022 - Current
Gateway Workshops
from Acrylic Nail Extensions & U.V Gel Nail & Polish
08.2018 - 12.2018
ProBeauty
from Eyelash Extensions & Yumi Lash Lift
02.2017 - 04.2023
CEO
Muniba, Hair & Beauty Clinic
01.2017 - Current
Ameia Training
from Semi Permanent Make Up Artist Diploma
04.2016 - 07.2023
London School of Business & Finance
from Hairdressing Diploma
08.2012 - 06.2013
Exam Monitor
Cambridge Assessments
05.2011 - 11.2013
Volunteer Management & Product Administrator
Boots PLC
05.2010 - 05.2011
Telephone Interviewer
JRA Research
12.2008 - 02.2010
New College Nottingham
from Association of Accounting Technicians NVQ 4
08.2007 - 06.2010
Trainee Chartered Accountant
Saint & Co.
06.2006 - 09.2007
Cashier
Shell PLC
11.2004 - 09.2005
Mathematics Teacher
Al Huda Primary School
01.2004 - 06.2004
Admissions Officer
New College Nottingham, Clarendon
01.2004 - 05.2004
Customer Service Advisor
E-On
10.2003 - 01.2004
Personal Services Officer
Faysal Bank Ltd
05.2003 - 09.2003
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