Seher Shafqat
Lahore
Summary
A dedicated and results-driven Sales Manager with a passion for the fashion industry, bringing experience from renowned luxury brands like Jimmy Choo and leading design houses. Highly organized and an excellent communicator, skilled in client engagement, team leadership, and inventory management. Proven ability to drive sales, enhance customer satisfaction, and create visually appealing store environments. Adept at executing effective social media strategies and ensuring the smooth operation of retail spaces. Committed to delivering exceptional service and fostering long-term client relationships.
Overview
8
8
years of professional experience
Work History
Sales Manager
Sadaf Fawad Khan Studio
Lahore
08.2023 - Current
- Led client engagement strategies, both in-person and through social media, resulting in increased sales and enhanced customer interactions.
- Optimized store inventory management and display setups, reducing stock discrepancies and enhancing visual appeal, which attracted more foot traffic.
- Managed and mentored a team of sales associates, improving overall team performance and consistently meeting or exceeding monthly sales targets.
- Streamlined order processing, production follow-ups, and quality checks, ensuring timely delivery and boosting customer satisfaction.
Client Advisor/Sales Associate
Jimmy Choo
Oslo
01.2023 - 06.2024
- Managed the sales floor, providing proactive and responsive assistance to over 50 customers daily, resulting in a 15% increase in sales conversions.
- Maintained up-to-date product knowledge, including details on over 100 current items and upcoming product releases, ensuring expert guidance for customers.
- Advised customers on purchases by aligning their preferences with ongoing promotions and exclusive offers, driving a 20% increase in average transaction value.
- Selected to attend advanced training courses in visual merchandising and internal audit in Dubai, enhancing store presentation and compliance standards.
Assistant Visual Merchandiser
Sapphire Retail Limited
Lahore
06.2018 - 09.2018
- Organized promotional events to increase foot traffic in the store.
- Developed creative strategies for effective window displays and store layouts.
- Identified opportunities for improvement within existing visual merchandising program.
- Maintained inventory of props and decorations used in displays.
- Coordinated with vendors on new product arrivals, pricing and discounts.
Administrative Intern
Toyota Jinnah Motors
Lahore
06.2016 - 08.2016
- Prepared meeting agendas and took minutes during staff meetings.
- Updated customer records in databases ensuring accuracy of information.
- Assisted in the preparation of reports, memos, letters, financial statements, and other documents.
Education
Bachelor of Arts - Management And Service
Kristiania University
Oslo, Norway06-2023
International Baccalaurean -
Bjørnholt HighSchool
Oslo, Norway06-2021
Norwegian Language Course For Immigrants – Passed B1 -
Oslo Voksenopplæring, Rosenhoff
Oslo, Norway09-2020
O-Level And A-Level - Humanities
Lahore Grammar School 55 Main Gulberg
Lahore, Pakistan05-2018
Skills
- Data/IT – Experienced in Microsoft, Excel
- Interests – Travelling, Fashion Styling
- Languages – Fluent in English, Urdu, Norwegian
Timeline
Sales Manager
Sadaf Fawad Khan Studio
08.2023 - Current
Client Advisor/Sales Associate
Jimmy Choo
01.2023 - 06.2024
Assistant Visual Merchandiser
Sapphire Retail Limited
06.2018 - 09.2018
Administrative Intern
Toyota Jinnah Motors
06.2016 - 08.2016
Bachelor of Arts - Management And Service
Kristiania University
International Baccalaurean -
Bjørnholt HighSchool
Norwegian Language Course For Immigrants – Passed B1 -
Oslo Voksenopplæring, Rosenhoff
O-Level And A-Level - Humanities
Lahore Grammar School 55 Main Gulberg
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