Seemab ishfaq
Islamabad
Summary
Detail-oriented medical billing professional with expertise in charge posting, demographics entry, and payment posting via ERA, EOB, IVR, and web portals. Proficient in managing primary, secondary, and patient claims, with a strong track record of resolving rejected claims and following up on unpaid claims. Experienced in liaising with insurance companies to ensure timely claim status updates and issue resolution. Skilled in maintaining accurate patient records using MS Excel and medical billing software, ensuring efficiency and accuracy in all tasks.
Overview
15
15
years of professional experience
Work History
Computer Teacher
CWC (COMBINED WELFARE CENTER)
RWP
07.2019 - 06.2021
- Created comprehensive lesson plans to enhance student engagement and learning outcomes.
- Designed basic computer course curriculum to improve digital literacy among participants.
- Managed email communications to facilitate efficient information sharing.
- Conducted data entry and verification processes for student eligibility.
- Demonstrated effective communication skills in delivering presentations and collaborating.
- Collaborated with team members to achieve common goals and enhance productivity.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Utilized time management skills to prioritize tasks and meet deadlines.
Medical Billing Executive
Future MD
Islamab
05.2017 - 06.2019
- Executed insurance verification for mental health.
- Entered patient demographics and posted payments accurately.
- Created claims using CPT/ICD coding and appropriate modifiers.
- Leveraged strong knowledge of US healthcare insurance plans.
- Utilized billing software such as Kareo, AdvancedMD, and OfficeAlly effectively.
- Maintained detail-oriented approach while ensuring HIPAA compliance.
- Collaborated in remote team settings to enhance workflow efficiency.
Medical Biller Medical Claim Processing Analyst
medical Transcription and Billing Crop
BAGH
06.2015 - 02.2017
- Charge Posting and Demographics Entry:
- Payment Posting on claims through ERA, EOB, website, IVR, and fax.
- Billing primary and secondary claims to patients where required.
- Could you review the bills for accuracy and obtain any missing information from the provider?
- Resolve and repair the claims rejected by the clearinghouse in electronic submission.
- Follow up on unpaid claims within the standard billing cycle timeframe.
- Conducted telephonic conversations with insurance companies to resolve issues and determine claims status.
- Send daily reports to the team leader on the completion of assigned and predefined tasks.
Customer Service Representative
MOBILINK
BAGH AJ&K
03.2006 - 02.2007
- Executed data entry tasks to maintain accurate records.
- Provided exceptional customer service, resolving inquiries efficiently.
- Activated SIM cards for new customers promptly.
- Conducted customer verification processes for security compliance.
- Utilized software applications to streamline operations.
Education
B ED -
AIOU
AJ&K02.2007
Bachelor - Arts
Girls Collage
Bagh AJ&KSkills
- Email management
- Data entry
- Effective communication
- Team collaboration
- Customer service
- Time management
- Problem solving
- Lesson planning
- Microsoft Office
Language
- English
- Urdu
- Punjabi
Certification
Medical claims processing training certified professional biller - CPB (internal certification)
Understanding of CMS
Understanding of ICD-9, ICD-10 & HCPCS
Knowledge about Medical Billing, HIPAA,
Understanding of all Medical Billing Regulations and Payer Level
Requirements
Patient’s Demographic Entry, Charge Entry, Payment Posting
Insurance IVR Handling, Knowledge of Insurance Fax Back System Response, Knowledge of Provider Websites to obtain Eligibility & Claim status
Organized By Medical Transcription & Billing Corporation (MTBC)
Computer course
Basic to advanced computer course (6 months)
Organization: Project of Iqra University, Bagh, AJ&K
Timeline
Computer Teacher
CWC (COMBINED WELFARE CENTER)
07.2019 - 06.2021
Medical Billing Executive
Future MD
05.2017 - 06.2019
Medical Biller Medical Claim Processing Analyst
medical Transcription and Billing Crop
06.2015 - 02.2017
Customer Service Representative
MOBILINK
03.2006 - 02.2007
B ED -
AIOU
Bachelor - Arts
Girls Collage
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