Sayem Yaqub
Pattoki
Summary
Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues.
Overview
6
6
years of professional experience
Work History
Computer Technician
Asif computers Pattoki
pattoki
10.2017 - Current
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Served as backup for staff members, responding to system failure and maintenance emergencies.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Recommended new and replacement hardware and software purchases.
- Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Replaced defective components and parts on malfunctioning computers and office machines.
- Assisted customers with technical support inquiries.
Education
High School Diploma -
G.T.T Okara
Okara03.2012
Skills
- Training Junior Team Members
- Hardware Replacement
- Component Replacements
- Help Desk Support
- Technical Support
- Computer Hardware Knowledge
- Computer Configurations
- Hardware and Software Installation
- Operating System Testing
- Installation and Repair
- Microsoft Office
- Desktop and Laptop Installations
- Apple IOS
- Install Software
Languages
Urdu
Native language
English
Upper intermediate
B2
Timeline
Computer Technician
Asif computers Pattoki
10.2017 - Current
High School Diploma -
G.T.T Okara
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