Summary
Overview
Work History
Education
Skills
Accomplishments
Skills Development Courses
Timeline
Generic

Sarmad Zubairi

Karachi

Summary

Proficient Sales Supervisor with a knack for motivating sales team to increase overall performance. Well-versed in reports generation, purchase orders, product delivery and customer issues resolution. Qualified to hire, train and develop sales staff.

Overview

25
25
years of professional experience

Work History

Director

Fashion Planet (Proprietorship Concern)
05.2009 - Current
  • Running own business.
  • Leveraged professional networks and industry knowledge to strengthen client relationships.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.

Team Manager

KASB Bank (Accounts Department)
01.2008 - 04.2009
  • Evaluated employee performance and coached team members, increasing quality of work and employee motivation.
  • Led employee relations through effective communication, coaching, training, and development.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Evaluated employee performance and coached and trained team members, increasing quality of work and employee motivation.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Developed detailed plans based on broad guidance and direction.

Relationship Manager

United Bank Ltd. (Home Loan Mortgages Department)
07.2007 - 12.2007
  • Analyzed business processes to identify cost savings and operational efficiencies.
  • Created financial dashboards to provide insights into key performance indicators.
  • Created and managed financial models to evaluate corporate investments and acquisitions.
  • Improved overall financial reporting by streamlining control processes and reporting structures.

Relationship Manager

United Bank Ltd.
05.2005 - 07.2007
  • Responsible for relationship management, sales, and client servicing.
  • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
  • Participated in staff meetings to discuss innovative strategies to improve services.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Conducted financial due diligence on potential investments and acquisitions.
  • Developed strategic plans for day-to-day financial operations.
  • Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.

Relationship Officer

ABN AMRO Bank
06.2004 - 04.2005
  • Client relationship management and sales support.
  • Monitored, followed-up and escalated cases to meet customer response commitments.
  • Retained and grew portfolio of relationships by performing proactive, mobile and value-adding partnership role.
  • Maintained and built close relationships with customers through regular contact and visits.
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
  • Maintained knowledge on banking products and distribution to provide optimal service support.

Sales Supervisor

Bilal Distributors (Continental Biscuits)
04.2001 - 06.2004
  • Supervised sales operations for Continental Biscuits distribution.
  • 4 years
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Effectively coached team members to reach weekly and monthly sales goals.
  • Worked jointly with team members to assist with closing sales, cross-selling and upselling of products and services.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Coordinated with other departments to provide smooth execution of sales initiatives.

Education

BBA -

West Coast University

Intermediate - undefined

Board of Intermediate Education

Matriculation - undefined

Board of Secondary Education

Skills

  • Goals and performance
  • Report writing and budgeting
  • Sales team assistance
  • Sales team oversight
  • Sales strategy optimization
  • Sales reporting
  • KPI tracking
  • Sales strategy development

Accomplishments

  • 2 times Country Sales Person in ABN Amro Bank.
  • Top performance award in UBL on outstanding performance in 2007.

Skills Development Courses

  • Sales Course through services with ABN Amro Bank, Karachi
  • Team Management courses from UBL, Karachi

Timeline

Director

Fashion Planet (Proprietorship Concern)
05.2009 - Current

Team Manager

KASB Bank (Accounts Department)
01.2008 - 04.2009

Relationship Manager

United Bank Ltd. (Home Loan Mortgages Department)
07.2007 - 12.2007

Relationship Manager

United Bank Ltd.
05.2005 - 07.2007

Relationship Officer

ABN AMRO Bank
06.2004 - 04.2005

Sales Supervisor

Bilal Distributors (Continental Biscuits)
04.2001 - 06.2004

Intermediate - undefined

Board of Intermediate Education

Matriculation - undefined

Board of Secondary Education

BBA -

West Coast University

Similar Profiles

CREATE PROFILE
Sarmad Zubairi