Sarmad Ashfaq

Yousuf Naghi Motors, KSA

• AMS Support: Delivered comprehensive Application Management Services (AMS) support for SAP SuccessFactors Employee Central and Time Management modules. Addressed and resolved technical issues, conducted system health checks, and provided user support to ensure continuous and effective HR operations.
• System Optimization: Engaged in proactive system maintenance, including performance tuning, bug fixes, and updates. Implemented best practices to enhance system efficiency and align with Yousuf Naghi Motors' HR processes.

Saudi Water Conversion Corporation (SWCC), KSA:

• Resource Augmentation (RO): Assigned as a Resource Augmentation (RO) consultant to provide dedicated support for SAP SuccessFactors Employee Central at SWCC for a one-year period.
• End-to-End Support: Managed all aspects of Employee Central, including configuration, customization, and maintenance. Addressed and resolved issues related to employee data management, organizational management, and workflow automation.
• System Enhancements: Implemented various system enhancements to address SWCC’s specific needs. This included customizing workflows, adding new features, and optimizing existing functionalities to improve HR efficiency and user satisfaction.
• Integration and Data Management: Oversaw the integration of Employee Central with other HR systems and external applications. Managed data migration, ensuring accuracy and integrity of employee data. Conducted regular audits and data quality checks.
• User Training and Support: Provided training and support to SWCC’s HR team and end-users. Created training materials and conducted sessions to ensure effective use of Employee Central and to address any user-related issues.
• Process Improvement: Analyzed HR processes and identified opportunities for improvements. Collaborated with SWCC’s HR team to streamline processes and implement solutions that enhanced overall HR operations.

Internal Implementation at Systems Limited:Lead SF Consultant:

Leading the internal implementation of SAP SuccessFactors across various modules at Systems Limited, including Employee Central, Recruiting Management (RCM), Learning Management System (LMS), and Onboarding.
Project Leadership: Directed the end-to-end implementation process, including requirements gathering, system design, configuration, testing, and deployment. Ensured that all project phases were executed on time and within scope.
Module Configuration: Configured and customized Employee Central, RCM, LMS, and Onboarding modules to fit the internal processes and requirements of Systems Limited. Developed tailored solutions to address specific business needs and enhance functionality.
Stakeholder Engagement: Collaborated with key stakeholders, including HR, IT, and executive management, to ensure alignment with business objectives and successful system adoption. Facilitated workshops and meetings to gather requirements and provide project updates.
Documentation and Reporting: Created and maintained detailed documentation, including system configurations, user guides, and best practices. Generated reports to monitor system performance, user engagement, and project progress.
Training and Support: Designed and delivered training programs for end-users and HR administrators. Provided ongoing support and troubleshooting to resolve issues and ensure effective use of SAP SuccessFactors modules.
Continuous Improvement: Identified opportunities for process enhancements and system optimizations. Implemented changes and upgrades to ensure the SAP SuccessFactors solution remained aligned with evolving business needs and industry best practices.

Sanofi Aventis Pakistan:

• RCM Implementation: Spearheaded the successful implementation of SAP SuccessFactors Recruiting Management (RCM), streamlining the recruitment process by configuring job requisitions, candidate tracking, and recruitment workflows to enhance efficiency and improve hiring outcomes.
• Process Optimization: Collaborated with HR teams to analyze and optimize recruitment processes, resulting in reduced time-to-fill and improved candidate experience.
• Integration: Integrated RCM with other HR systems and tools to ensure seamless data flow and process consistency across the organization.
• Training and Support: Delivered comprehensive training to HR staff and hiring managers on RCM functionalities, providing ongoing support and troubleshooting to address system-related issues.

OGDCL Pakistan:

• RCM Rollout: Managed the deployment of SAP SuccessFactors Recruiting Management (RCM) for OGDCL, customizing the system to meet specific recruitment needs, including job requisition management, applicant tracking, and recruitment analytics.
• System Customization: Configured and tailored RCM modules to align with OGDCL’s unique recruitment processes and compliance requirements, ensuring an optimized user experience.
• Data Migration and Integration: Oversaw the migration of recruitment data from legacy systems to RCM, ensuring accuracy and completeness of data. Coordinated integration with other HR modules and third-party applications.
• Stakeholder Engagement: Engaged with HR and IT stakeholders to ensure alignment on project goals, facilitating smooth adoption of RCM and addressing any implementation challenges.

General Responsibilities:

• Client Consultation: Provided expert consultation on SAP SuccessFactors RCM, conducting needs assessments and offering tailored recommendations to improve recruitment strategies and outcomes.
• Configuration and Customization: Configured RCM functionalities to meet client-specific requirements, including job requisitions, candidate management, and reporting.
• Documentation and Reporting: Created detailed documentation for system configurations, user guides, and best practices. Generated reports on system performance and recruitment metrics to support data-driven decision-making.
• Continuous Improvement: Identified and implemented opportunities for process improvements and system enhancements, ensuring the RCM solution continued to meet evolving client needs.