Sanwal Feroz
Portsmouth,UK
Summary
Highly motivated and skilled DevOps Engineer with a strong background in project management and technical support. Committed to optimizing software development processes through automation, cloud technologies, and collaboration. Seeking a challenging position as a DevOps Engineer to contribute to the success of a dynamic organization.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Technical Project Manager
Site Inspector Pro
Lahore , Pakistan
2019.12 - 2021.09
- Led cross-functional teams in the successful execution of website audit projects, ensuring on-time delivery and client satisfaction.
- Developed and implemented project management methodologies, resulting in increased efficiency and productivity.
- Collaborated with clients to gather requirements, identify technical challenges, and deliver customized solutions.
- Managed project budgets, timelines, and resources to ensure successful project completion.
- Assessed data security and compliance to GDPR regulations.
- Executed performance reports and submitted to management for review.
Operations Support Analyst
NB Solutions
Lahore , Pakistan
2018.06 - 2019.12
- Provided technical support and troubleshooting assistance to clients, resolving issues promptly and ensuring customer satisfaction.
- Assisted in the installation, configuration, and maintenance of enterprise software systems.
- Conducted training sessions for end-users to improve their understanding and usage of software applications.
- Scanned systems, diagnosing and correcting equipment failures and performance issues.
- Installed new software for users and monitored version and patch update requirements.
Education
MSc Project Management - Project Management
University of Portsmouth
Portsmouth, England 2021.09 - 2022.09
Bachelor of Science - Computer Science
University of South-Asia
Lahore, Punjab 2017.09 - 2021.09
Skills
- Project Management
- Strong Analytical Skills
- ERP
- Technical Support
- Collaboration
- Communication
- Problem Solving
- Critical Thinking
- Conflict Resolution
- Coding and Scripting
- Cloud Skills
- Configuration
- Automation
- Version Management
Accomplishments
- Improved the uptime of a critical production system by 99.9%
- Reduced the time to deploy new code by 50%
- Resolved product issue through consumer testing.
Languages
English
Fluent
Timeline
MSc Project Management - Project Management
University of Portsmouth
2021.09 - 2022.09
Technical Project Manager
Site Inspector Pro
2019.12 - 2021.09
Operations Support Analyst
NB Solutions
2018.06 - 2019.12
Bachelor of Science - Computer Science
University of South-Asia
2017.09 - 2021.09
Similar Profiles
Robert McElmanRobert McElman
Technical Suppoert/ Trainer at Home Inspector ProTechnical Suppoert/ Trainer at Home Inspector Pro
Prasenjit GhoshPrasenjit Ghosh
Chief Technology Officer at Home Inspector ProChief Technology Officer at Home Inspector Pro
David CroninDavid Cronin
Site Supervisor at Site ProSite Supervisor at Site Pro