Sana Waqar
Business Development Specialist
Lahore
Summary
Proven Business Development Specialist with a track record of enhancing revenue and profitability for Spot Media through strategic sales plans and robust client relationships. Expert in CRM management and possesses exceptional interpersonal skills, ensuring customer satisfaction and loyalty. Skilled in identifying new business opportunities and adept at problem-solving, consistently achieving company-defined sales goals.
Overview
5
5
years of professional experience
Work History
Business Development Specialist
Spot Media
07.2024 - Current
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to achieve desired results.
- Developed and executed strategic sales plans, resulting in increased revenue and profitability for the company.
- Reviewed client concerns and recommended appropriate changes to supervisors.
- Engaged with customers to build business relationships.
- Built relationships with customers and community to promote long term business growth.
- Recorded accurate and efficient records in customer database.
- Set and achieved company defined sales goals.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Admissions Coordinator
University Of Central Punjab
07.2022 - 12.2023
- Managed admissions processes for incoming students, promptly collecting and processing necessary documents.
- Handled inquiries from prospective students to provide detailed information regarding admissions process.
- Developed admissions policy, outlining rules and procedures compliant with government regulations.
- Reviewed applications and transcripts to verify student eligibility and compliance with admissions criteria.
- Maintained accurate records of applicant data, ensuring timely decision-making and reporting.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Analyzed customer service metrics to identify trends and develop strategies for improvement.
- Engaged with customers to build rapport and loyalty.
Graduate Researcher
K&ns
07.2020 - 12.2021
- Enhanced research quality by implementing rigorous data collection and analysis methods.
- Mentored junior researchers, enhancing their skills and fostering supportive research environment.
- Secured research funding through detailed proposal writing, enabling continuation and expansion of research projects.
- Improved team collaboration with regular coordination meetings, ensuring smooth progress of research activities.
- Suggest training frame work for employees increasing sales chart.
Education
MBA - Human Resources Development
University of Central Punjab
Lahore, Punjab, Pakistan12-2021
Bachelor of Commerce - Commerce, Economics, Business
Punjab College
Lahore, Punjab, Pakistan09-2016
Icom - Commerce, Statistics, Economics
Lahore College For Women University
Lahore, Punjab, Pakistan09-2014
Skills
Client acquisition
Business analysis
CRM management
Relationship management
New business opportunities
Cold calling
Project management
Lead generation
Product expertise
Customer relationship management
B2B background
Excellent communication
Problem-solving
Adaptability and flexibility
Interpersonal skills
Relationship building
Sales strategy
Organizational skills
Teamwork and collaboration
Time management
Problem-solving aptitude
Customer satisfaction
Strategic planning
Business development
Additional Information
Reference:
One of my closed friend working at your company Muhammad Ahmed Aslam
Timeline
Business Development Specialist
Spot Media
07.2024 - Current
Admissions Coordinator
University Of Central Punjab
07.2022 - 12.2023
Graduate Researcher
K&ns
07.2020 - 12.2021
MBA - Human Resources Development
University of Central Punjab
Bachelor of Commerce - Commerce, Economics, Business
Punjab College
Icom - Commerce, Statistics, Economics
Lahore College For Women University
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