Sana Mahmood

Security Management:

Supervise day-to-day security operations. Manage professional security staff and ensure compliance with security protocols. Develop, implement, and update security SOPs to safeguard personnel, assets, and premises.

Dormitory & Canteen Management:

Manage dormitory and canteen operations, including budgeting and cost control. Plan menus, assign teams, and supervise service quality. Develop, implement, and regularly update dormitory and canteen SOPs. Manage dormitory allotment and supervise accommodation services.

Legal & Records Management:

Handle all legal and regulatory matters related to Industrial Zone authorities, ISO Regulations, Rescue 1122, Excise and Taxation, FESCO, SNGPL, Police, SPU, TMA,Elite Force, and Environmental Departments. Ensure full compliance with applicable laws, regulations, and official requirements. Maintain, organize, and supervise company-wide records and archive management.

Hygiene, Personnel and Safety Management:

Develop and implement hygiene-related and Safety SOPs for the entire organization. Conduct regular inspections of hygiene and safety equipment to ensure seamless operations.

Logistics, Transport & Equipment Management:

Arrange tractors, forklifts, vehicles, and warehouse facilities on rental basis. Negotiate terms, prepare contracts, and manage vendor relationships. Handle payments, documentation, and operational coordination.

Procurement & Supplies Management:

Supervise procurement of company necessities including canteen supplies, medical items, stationery, housekeeping materials, and promotional items. Supervise timely availability, cost efficiency, and quality standards.

Scrap Management:

Manage scrap handling and selling processes. Supervise transparent disposal procedures and proper record keeping.

First Aid & Medical Support Management:

Supervise and manage the First Aid Department. Supervise proper stocking, compliance, and readiness, utilizing professional pharmaceutical expertise.

Corporate Events & Engagement:

Plan, organize, and host company events. Coordinate logistics, vendors, and internal teams to ensure successful execution.

Admissions Strategy & Enrollment Management:

• Develop and implement strategic plans to maximize student admissions
• Design and oversee admission processes and visitor engagement strategies
• Train front-desk and first-contact staff on professional communication, counseling, and student conversion techniques

Academic Leadership, Training & Institutional Marketing:

• Train and guide faculty, marketing, HR, and finance teams on teaching methodologies, course coverage, and assessment schedules
• Ensure alignment of teaching practices with approved curricula and academic calendars
• Oversee planning and execution of co-curricular and extracurricular activities
• Coordinate fee recovery strategies in line with institutional policies
• Lead institutional branding, presentation, and market positioning to enhance visibility and competitiveness

Regulatory, Legal & Accreditation Management:

• Supervise and actively manage all legal, regulatory, and compliance matters of the institute
• Liaise with affiliated universities and regulatory bodies including Pharmacy Council, Punjab Medical Faculty, GCUF, HEC, and excise and taxation department.
• Coordinate approvals, renewals, documentation, and annual inspections by accreditation and inspection teams

Infrastructure, Laboratories & Procurement Management:

• Supervise procurement, installation, and maintenance of laboratory equipment and academic facilities
• Oversee civil works, renovations, and infrastructure development projects
• Manage hiring processes for academic and non-academic staff
• Manage cost-effective purchasing of furniture, equipment, and institutional assets through negotiation and vendor evaluation

Institutional Management, Governance & Representation:

• Manage faculty and staff performance, discipline, and professional conduct
• Maintain strong professional relationships with parents and guardians
• Represent the institute at professional forums, academic platforms, and social networks
• Develop, implement, and enforce institutional SOPs, operational policies, and codes of conduct for students and staff
• Ensure consistent implementation of institutional rules and standards across all departments

Admissions Strategy & Enrollment Growth:

• Develop and implement strategic plans to secure maximum student admissions
• Design effective admission processes and visitor engagement systems
• Train front-desk and first-contact staff in professional communication, counseling, and visitor conversion techniques

Academic Leadership, Training & Market Positioning:

• Train and guide faculty, marketing, HR, and finance teams on teaching methodologies, course coverage, and assessment schedules
• Ensure effective academic planning, test scheduling, and curriculum delivery
• Oversee planning and execution of co-curricular and extracurricular activities
• Guide fee recovery processes in coordination with finance while maintaining institutional standards
• Lead institutional presentation, branding, and marketing strategies to enhance visibility and market competitiveness

Institutional Management, Governance & Representation:

• Manage and supervise academic and non-academic staff performance and discipline
• Maintain strong, professional relationships with parents and guardians
• Represent the institute on professional forums, academic platforms, and social networks
• Develop, implement, and enforce institutional SOPs, policies, and rules for students and staff
• Ensure consistent implementation of institutional standards across all departments

• Inventory & Stock Management:

Oversee daily stock movement (receipt, storage, dispatch).
Manage inventory levels, order new stock, and track expiry dates.
Ensure proper storage conditions (e.g., temperature control for certain meds).
Handle controlled drugs with strict accountability.

• Dispensing & Patient Care:

Process and accurately dispense prescriptions.
Provide expert advice on medications, side effects, and interactions.

• Operations & Compliance:

Ensure store cleanliness, organization, and adherence to Good Distribution Practices (GDP).
Maintain accurate records and reports.

Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.