Hi, I’m
Sana Jahangir
Administrative Operations Specialist
Islamabad,PB
Summary
Driven Administrative Operations Specialist with a proven track record at Prep Prime, enhancing operational efficiency and interdepartmental communication. Skilled in MS Office and CRM management, adept at leveraging tech savviness and a results-driven approach to streamline processes and improve customer satisfaction. Expert in managing multiple tasks efficiently, demonstrating significant improvements in administrative functions
Overview
9
years of professional experience
4
Certifications
Work History
Prep Prime
Administrative Operations Specialist
04.2023 - Current
Job overview
- Maximized sound operations and continually reviewed administrative functions for potential process improvements.
- Facilitated internal communications by distributing relevant information to appropriate parties in a timely manner.
- Supported executive staff by managing calendars, appointments, and correspondences as needed for optimal time management.
- Used a variety of office application tools and systems to generate reports.
- Facilitate communication between departments, including billing, operations, and client management, to streamline processes and resolve issues.
Sharq Al Qamar
Recruitment and Operations Coordinator
02.2015 - 07.2019
Job overview
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Coordinated logistics activities, including transportation arrangements, warehousing solutions, customs, and tax clearance documentation.
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Hired and managed staff, ensuring proper training and alignment with company objectives.
- Utilized Zoho and QuickBooks to create accurate invoices based on the services provided, ensuring timely billing for all clients.
Education
University of SargodhaSargodha, Punjab, Pakistan
Bachelor of Arts from Education Administration
05.2001
Pakistan International School AL-KhobarAl Khobar, Saudi Arabia
High School Diploma
05.2001
Skills
Office Administration
Certification
MS Excel (365 Functions): Harnessing the Might of Excel
Timeline
HubSpot Email Marketing Certification
07-2024
Diploma in Office Management Skills
02-2024
Google Digital Garage: Fundamentals of Digital Marketing
12-2023
Administrative Operations Specialist
Prep Prime
04.2023 - Current
MS Excel (365 Functions): Harnessing the Might of Excel
07-2022
Recruitment and Operations Coordinator
Sharq Al Qamar
02.2015 - 07.2019
University of Sargodha
Bachelor of Arts from Education Administration
05.2001
Pakistan International School AL-Khobar
High School Diploma
05.2001
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