Samuel Simon
Karachi
Summary
Innovative Senior Restaurant General Manager with several years of food preparation and service experience. Motivates team members to meet challenging customer demands in fast-paced environments. Never sacrifices quality, safety or cost control measures vital to sustainable business operations.
Overview
12
12
years of professional experience
Work History
SUPERVISOR
CHAYO RESTAURANT & CAFE
Kelana Jaya
01.2022 - 05.2023
- Collaborating with Chef, Conducting training sessions, Managing employees schedules, Reporting operational issues, Feedback with RM & Higher Management
SENIOR RESTAURANT GENERAL MANAGER
KFC PAKISTAN
Karachi
01.2013 - 09.2015
- Recruiting, Training & managing Staff, Managing Delivery Sales & Aggregators, Monitoring & Controlling inventory level, Implementing strategies to maximize Revenue & Profitability, Ensuring customer satisfaction, Developing & Executing long-term Strategies for restaurant Growth & Success, Providing training & Development opportunities for Staff & Management team
RESTAURANT SHIFT MANAGER (TRAINING & OPERATIONS)
PAPA JOHN`S PIZZA
Manama
01.2011 - 06.2013
- Supervising & Leading the team, Ensuring smooth & Efficient operations, Interacting with customers, Training & Development Program, Conducting on-boarding sessions, Implementing ongoing training initiatives, Collecting feedback, Collaborating with other departments
Education
CERTIFICATE IN ENTREPRENEURSHIP -
INSTITUTE OF BUSINESS ADMINISTRATION (I.B.A)
Karachi Regional Campus, Sindh, Pakistan05.2023
BACHELOR OF ARTS (HUMANITIES) -
Allama Iqbal Open University (A.I.O.U)
Karachi Regional Campus, Sindh, Pakistan10.2019
DIPLOMA IN HOTEL MANAGEMENT -
Universiti TUN ABDUL RAZAK
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia10.2013
Skills
- Collaboration with Team
- Continuous Learning
- Performance Reporting
- Managing Team
- CRM Management
- Feedback and Continuous Improvement
- Labor Management
- Mentoring
- Restaurant Management
- Recruiting, Training & Managing Staff
- Delivery Sales & Aggregators Management
- Inventory Management
- Revenue & Profitability Maximization
- Customer Service
- Strategic Planning
- Training & Development
- Supervision
- Interpersonal Communication
- Menu Development
- Staff Scheduling
- Operational Issue Reporting
- Vegetarian & Vegan Food Preparation
- Certificate in Entrepreneurship
- Bachelor of Arts (Humanities)
- Diploma in Hotel Management
- Microsoft Word
- Microsoft Excel
- Google Drive
- Food Preparation
- Cost Control
- POS system knowledge
- Operations Management
- Health Code Compliance
- Talent Development
- Customer Engagement
- Purchasing
- Business Management
- Scheduling Coordination
- Guest Relations
- Sanitation Standards
- Food Safety
- Budget Planning
Personal Information
- Date of Birth: 09/18/1990
- Gender: Male
- Nationality: Pakistani
Languages
PANJABI, PUNJABI, URDU, ENGLISH, B2, B1, C1, C1, B2, B2
Languages
Urdu
First Language
Timeline
SUPERVISOR
CHAYO RESTAURANT & CAFE
01.2022 - 05.2023
SENIOR RESTAURANT GENERAL MANAGER
KFC PAKISTAN
01.2013 - 09.2015
RESTAURANT SHIFT MANAGER (TRAINING & OPERATIONS)
PAPA JOHN`S PIZZA
01.2011 - 06.2013
CERTIFICATE IN ENTREPRENEURSHIP -
INSTITUTE OF BUSINESS ADMINISTRATION (I.B.A)
BACHELOR OF ARTS (HUMANITIES) -
Allama Iqbal Open University (A.I.O.U)
DIPLOMA IN HOTEL MANAGEMENT -
Universiti TUN ABDUL RAZAK
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