SAMIULLAH BAJWA
Corporate Travel Consultant
Pasrur,Pakistan
Summary
Attentive Corporate Travel Consultant with 15 years of experience handling corporate travel details. Highly organized and meticulous with fantastic negotiation tactics and superior client relations. Excited to bring expertise in travel planning and itinerary creation to growing organization.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
8
8
Certifications
4
4
Languages
Work History
Corporate Travel Consultant
Attar Travel Co.
Jeddah, Kingdom Of Saudi Arabia, Makkah
04.2014 - 05.2019
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Booked tickets for air, rail, and ground transportation.
Senior Travel Consultant
Fayfa Travel & Tourism
Gassem, Kingdom of Saudi Arabia
03.2013 - 03.2014
- Provided exemplary customer service to new and existing clients, resulting in lasting relationships and secure new travel assignments.
- Responded to clients' questions, issues and complaints and implemented appropriate solutions.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
Ticketing Supervisor
Regency Travel Services
Sana'a, Yemen
11.2010 - 11.2012
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Evaluated processes to create efficiencies with staff, resources and processes.
- Assisted ticketing department staff with handling of internal ticket allotments and allocations for events.
Ticketing Supervisor
Yemen Comfort Travel Agency
Sana'a, Yemen
11.2008 - 10.2010
- Acted as senior management available for customer service inquiries and escalated customer issues.
- Assisted ticketing department staff with handling of internal ticket allotments and allocations for events.
Travel Consultant
Elite Travel Services
Sana'a, Yemen
08.2007 - 10.2008
- Organized trips for individual, family and business travelers.
- Informed clients of travel policies and utilized preferred vendors to maximize company profits
Sales Executive
M/S Silk Air Travels
Sialkot, Punjab.
08.2004 - 09.2006
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Worked independently with minimal supervision.
- Prepared and deliver customer sales quotes.
Education
Intermediate - Computer Science
Allama Iqbal College
Sialkot, Pakistan 01.2001 - 01.2003
High School Diploma -
Pakistan Cadet School And College
Murree, Pakistan 01.1999 - 01.2001
Skills
Amadeus GDS
Sabre GDS
Arabic Language
Computer Literate
Decision Making
Self-Motivated
Client amenities
Itineraries
Overseas tours
Global destinations
International travel familiarity
Airline fares understanding
Certification
Amadeus Basic Functionality & Ticketing
Timeline
Corporate Travel Consultant
Attar Travel Co.
04.2014 - 05.2019
Senior Travel Consultant
Fayfa Travel & Tourism
03.2013 - 03.2014
Ticketing Supervisor
Regency Travel Services
11.2010 - 11.2012
Amadeus Basic Functionality & Ticketing
11-2010
Galileo Professional Basic Course
03-2009
Galileo Fares and Ticketing Course
03-2009
Customer Services & Tele Sales Techniques
03-2009
Ticketing Supervisor
Yemen Comfort Travel Agency
11.2008 - 10.2010
IATA BSP Familiarization Course
11-2008
Basic Course in Yemenia
02-2008
Travel Consultant
Elite Travel Services
08.2007 - 10.2008
Sabre BSP & E-Ticketing
05-2007
Sabre Basic Training
02-2007
Sales Executive
M/S Silk Air Travels
08.2004 - 09.2006
Intermediate - Computer Science
Allama Iqbal College
01.2001 - 01.2003
High School Diploma -
Pakistan Cadet School And College
01.1999 - 01.2001