Open To Work
Sami Ahmed Khan
Work Preference
Summary
Results-driven Sales and Business Development Expert with nearly two decades of experience in client acquisition and deal closure. Skilled in appointment setting, lead generation, and cold outreach, leveraging CRM systems and effective tools to optimize interactions. Proven ability to build trust with prospects, address concerns, and guide them through the sales funnel. Experienced in analyzing market trends and developing tailored sales presentations to drive revenue growth.
Overview
3
3
Certification
20
20
years of professional experience
Work History
Sales/Business Development Specialist
DiscoveryDot.Ai
Austin, TX
11.2025 - 05.2026
- Maintained lead data and activity logs in CRM systems, including GHL, Apollo, and Quo.
- Conducted market research to identify emerging business opportunities and industry trends.
- Created persuasive presentations for potential clients and stakeholders to drive engagement.
- Implemented efficient CRM systems for tracking leads and customer interactions.
- Collaborated with marketing to optimize messaging across channels.
- Qualified inbound and outbound leads for targeted nurturing efforts.
- Managed outreach campaigns to local business owners, startups, and freelancers.
- Educated team on effectively communicating value of custom websites, fast hosting, and branding packages.
REMOTE APPOINTMENT SETTER/BDR(CLOSER)
MY LEGAL ACADEMY (MLA)
Los Angeles, CA
02.2025 - 11.2025
- Resolved client inquiries regarding products and services in a clear, customer-focused manner.
- Coordinated consultations between prospective clients and sales representatives to ensure timely follow-up.
- Maintained comprehensive records of all calls to track performance and follow-up activities.
- Proactively engaged unreachable clients to maximize conversion opportunities.
- Managed communication between clients and legal teams efficiently.
- Utilized CRM software for tracking appointment statuses and client interactions.
- Collaborated with marketing teams to promote legal courses and services effectively.
- Developed outbound call scripts to enhance engagement with potential prospects.
Appointment Setter/Inside Sales Representative
Onsite Utility Services Capital (OUS Capital)
Delavan, WI
07.2023 - 12.2024
- Resolved basic inquiries regarding products and services.
- Scheduled consultations between prospective clients and sales representatives.
- Maintained detailed logs of all calls, including unanswered ones.
- Attempted to reach prospective clients lacking follow-up contact.
- Analyzed client data to identify trends, enhancing service offerings.
- Conducted regular updates to ensure accuracy within CRM platform.
- Generated reports on customer engagement levels and key performance indicators.
- Developed tailored sales presentations to meet client needs and preferences.
Appointment Setter/Inside Sales Representative
Remote Reps (CC Capital)
Cardiff, CA
03.2021 - 07.2024
- Generated new sales opportunities through inbound follow-up and outbound outreach via calls and emails.
- Identified key players within accounts to foster interest and develop relationships.
- Qualified opportunities routed to appropriate sales executives for closure.
- Achieved quarterly sales quotas by closing deals effectively.
- Maintained and expanded a database of prospects within assigned territory.
- Collaborated with channel partners to build pipelines and secure deals.
- Conducted online demos for prospects to showcase product benefits.
- Cultivated and strengthened customer relationships to drive revenue growth.
- Contacted new and existing customers to discuss product and service solutions.
- Collaborated with team members to determine strategic sales approaches.
- Contributed ideas for improving internal processes related to sales operations.
QUALITY ASSURANCE/ASSISTANT MANAGER
TCS PRIVATE LIMITED (INTERNATIONAL SALES)
01.2019 - 05.2021
- Maintaining quality standards.
- Dealing and providing etail, retail and corporate.
- Keeping track of business coming in and maintaining clientele.
- Answering queries, offering advice and introducing new products.
- Worked with top telco and satellite services providers in US.
- Setting up Quality parameters as well as conducting training sessions.
- Working side by side with higher management to keep Quality of calls always above 95%.
SALES EXECUTIVE/INBOUND SALES
S2F CONSULTING
05.2018 - 12.2018
- Key point of contact between business to consumer dealing.
- Reacquisition of former consumers.
- Providing consulting regarding consumers queries and complaints.
- Reeling in new businesses.
- Maintaining quality standards.
- Dealing and providing etail, retail and corporate.
- Keeping track of business coming in and maintaining clientele.
- Answering queries, offering advice and introducing new products.
- Worked with top telco and satellite services providers in US as well as dealing with their corporate clientele.
SALES EXECUTIVE/INBOUND SALES
DGS INC.(DIGITAL GLOBE SERVICES)
06.2017 - 05.2018
- Key point of contact between business to consumer dealing.
- Engaged and negotiated with potential clients, establishing new business relationships that expanded market reach.
- Reacquired former consumers to reinvigorate brand loyalty.
- Providing consulting regarding consumers' queries and complaints.
- Answering queries, offering advice and introducing new products.
- Facilitated services and solutions for online, retail, and corporate customers.
- Keeping track of business coming in and maintaining clientele.
- Maintaining quality standards.
- Collaborated with top telco and satellite service providers in the US to enhance service offerings.
INTERNATIONAL BUSINESS DEVELOPMENT HEAD / HEAD OF BPO
HORIZON TECHNOLOGIES
03.2016 - 05.2017
- Coordinated onboarding process for new clients to facilitate relationship building.
- Led cross-functional teams to execute business development initiatives effectively.
- Analyzed market trends to identify new business opportunities and potential clients.
- Designing new business ideas and strategies.
- Negotiated cess rates and cds with corporate clients to optimize pricing structures.
- Monitored incoming business and managed ongoing client relationships.
- Identified and resolved communication issues to ensure smooth operations.
- Ensured adherence to quality standards in all service deliverables.
- Solving and providing consulting to customers abroad regarding services and products offered.
CUSTOMER RELATIONS OFFICER/ BUSINESS DEVELOPMENT OFFICER
ZAFAR SONS
05.2015 - 02.2016
- Coordinating with Existing clients.
- Providing service and consulting regarding clients' queries and complaints.
- Troubleshooting arising problems in communication.
- Solving and providing consulting to customers abroad regarding services and products offered.
- Negotiating upon cess rates and cds with corporate clients.
VIRTUAL DEMAND MANAGER
SELLBYTEL SERVICES SDN BHD, KL (GOOGLE)
10.2014 - 04.2015
- Created 2x pipeline through targeted demand generation activities.
- Led team in demand generation efforts, driving strategy and execution.
- Monitored KPIs and CFS to ensure quarterly targets were met.
- Ensured SFDC compliance while establishing comprehensive reporting.
- Participated in weekly business reviews and engaged in ASEAN country sync meetings.
ACCOUNTANT
EVER LUCK ENTERPRISES
04.2011 - 02.2014
- Prepares asset, liability, and capital account entries by compiling and analyzing account information.
- Documents financial transactions by entering account information.
- Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.
- Maintains accounting controls by preparing and recommending policies and procedures.
Worked as Head of Operation
CALL TRONICS (DU TELECOM)
01.2010 - 01.2011
- Taking care of Sales and Accounts and Co Ordination with HR for new hiring and conducting final interviews and short listing candidates.
- Maintaining Production level, Training for Campaign and Accent for new Products and Markets, designing and improvising on strategies for prospect psychology and behavior in order to hit maximum target.
- Client Co ordination along with negotiations with banks and financial institution with the team of lawyers in order to provide market compatible services to clients.
- Daily report to CEO and Chief of Operations.
- Assuring Quality to Clients and Prospects on both ends.
- Keeping a sharp eye over HR and Quality department in order to make sure every promised commitment must be fulfilled.
- Making sure the departments are submitting their weekly and monthly reports and making sure the performance is maintained.
WORKED AS CSR (COSTUMER SALES REPRESENTATIVES)
CALL TRONICS (DU TELECOM)
01.2008 - 01.2011
- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
- Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.
- Provides historical records by maintaining records on area and customer sales.
WORKED AS TEAM LEADER
CALL TRONICS (DU TELECOM)
07.2009 - 12.2009
- Supervising, guiding and motivating.
- Help colleagues work together and ensure they're delivering good customer service.
- Keeping team in order and making sure they are delivering good performance.
- Maintaining sales and production level and keeping enthusiasm and motivation level high of colleagues.
WORKED AS TEAM LEADER (FLOOR MANAGER)
CCT(CALL CENTRE TECHNOLOGY)
11.2006 - 11.2007
- Supervising, guiding and motivating.
- Help colleagues work together and ensure they're delivering good customer service.
Worked as Sales Executive
CCT(CALL CENTRE TECHNOLOGY)
03.2006 - 11.2007
- Built strong customer relationships that generated a high volume of prospective clients.
- Devised strategies for cross-selling and upselling to enhance client services.
- Identified cross-selling opportunities by analyzing client interactions in various offices.
- Developed creative client retention strategies by interviewing clients for feedback and incorporating it into growth plans.
- Respond to the client queries regarding the products in a timely fashion.
Education
Bachelor of Arts - Commerce
University of Karachi
Karachi, Pakistan01-2010
Intermediate - Science
Jinnah College
Karachi, Pakistan01-2006
Matriculation -
Gulistan School
Karachi, PakistanSkills
- Sales pipeline management
- Sales process
- Sales strategy development
- Lead generation
- New client acquisition
- Lead development
- Prospecting techniques
- Sales forecasting
- Sales presentations
- Sales proposal creation
- Client needs assessment
- Account management
- Account retention strategies
- Customer relationship management
- Customer engagement strategies
- Attention to detail
- Solution-oriented selling
- B2B sales strategies
- CRM systems management
- Pipeline management
- Sales performance metrics
- Team leadership
- Team building
- Communication
- Interpersonal communication
- Attention to detail
- Time management abilities
- Multitasking
- Problem-solving abilities
- Microsoft Office Suite
- System troubleshooting
- Value-based pricing
- Client onboarding
- Lead nurturing
- Lead generation
- Value-based pricing
Certification
- Overpass Sales Academy Certifications
- Crossover Sales Tactics Certifications
- Remote Reps Sales University Certifications
Languages
English
Proficient (C2)
C2
Urdu
Native
Native
Affiliations
- Sales Related Research Videos and Activities throughout various platforms.
Timeline
Sales/Business Development Specialist
DiscoveryDot.Ai
11.2025 - 05.2026
REMOTE APPOINTMENT SETTER/BDR(CLOSER)
MY LEGAL ACADEMY (MLA)
02.2025 - 11.2025
Appointment Setter/Inside Sales Representative
Onsite Utility Services Capital (OUS Capital)
07.2023 - 12.2024
Appointment Setter/Inside Sales Representative
Remote Reps (CC Capital)
03.2021 - 07.2024
QUALITY ASSURANCE/ASSISTANT MANAGER
TCS PRIVATE LIMITED (INTERNATIONAL SALES)
01.2019 - 05.2021
SALES EXECUTIVE/INBOUND SALES
S2F CONSULTING
05.2018 - 12.2018
SALES EXECUTIVE/INBOUND SALES
DGS INC.(DIGITAL GLOBE SERVICES)
06.2017 - 05.2018
INTERNATIONAL BUSINESS DEVELOPMENT HEAD / HEAD OF BPO
HORIZON TECHNOLOGIES
03.2016 - 05.2017
CUSTOMER RELATIONS OFFICER/ BUSINESS DEVELOPMENT OFFICER
ZAFAR SONS
05.2015 - 02.2016
VIRTUAL DEMAND MANAGER
SELLBYTEL SERVICES SDN BHD, KL (GOOGLE)
10.2014 - 04.2015
ACCOUNTANT
EVER LUCK ENTERPRISES
04.2011 - 02.2014
Worked as Head of Operation
CALL TRONICS (DU TELECOM)
01.2010 - 01.2011
WORKED AS TEAM LEADER
CALL TRONICS (DU TELECOM)
07.2009 - 12.2009
WORKED AS CSR (COSTUMER SALES REPRESENTATIVES)
CALL TRONICS (DU TELECOM)
01.2008 - 01.2011
WORKED AS TEAM LEADER (FLOOR MANAGER)
CCT(CALL CENTRE TECHNOLOGY)
11.2006 - 11.2007
Worked as Sales Executive
CCT(CALL CENTRE TECHNOLOGY)
03.2006 - 11.2007
Bachelor of Arts - Commerce
University of Karachi
Intermediate - Science
Jinnah College
Matriculation -
Gulistan School