Muhammad Sameer Shaikh Siddiqui

Experienced in various industries including restaurant, BPO, and sales, I bring a versatile and professional skill set to the table. My expertise lies in HCM, CRM, and Operations Management, allowing me to effectively streamline processes and drive business growth. With a strong focus on delivering exceptional customer service, I consistently exceed expectations and foster long-lasting client relationships. Leading high-performing teams comes naturally to me as I possess strong communication, problem-solving, and multitasking abilities. Adaptable to dynamic environments, I am committed to maintaining a customer-centric approach that ensures satisfaction and success.

I am a dedicated football enthusiast whose passion for the game has shaped my approach to both personal and professional challenges. As an ardent supporter of the France national team, I admire their tactical sophistication and creative flair, qualities that inspire my own problem-solving and strategic planning. My admiration for Real Madrid further reinforces my commitment to excellence, discipline, and teamwork. These insights from high-level football motivate me to bring a collaborative, resilient, and detail-oriented mindset to every project I undertake.

2018 - 2019 - Successfully implemented a customer loyalty program at a restaurant, resulting in a 20% increase in repeat customers and a boost in overall sales

2023 - 2024 - Promoted twice within seven months at Ibex, a leading customer service and BPO company, demonstrating exceptional performance and dedication to achieving company goals.