Summary
Overview
Work History
Education
Skills
Software
Timeline
Languages
Generic
Sameer Shafique

Sameer Shafique

Customer Chat/Email Support
Lahore

Summary

Dynamic Project Manager with a proven track record at Timescope, excelling in strategic project planning and progress monitoring. Adept at fostering teamwork and enhancing performance, I successfully led multiple projects to meet organizational goals while ensuring quality and safety. Strong coaching abilities complemented by effective resource management drive project success.

Overview

7
7
years of professional experience
2
2
Languages

Work History

Project Manager

Timescope
Lahore, Punjab
07.2023 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Identified plans and resources required to meet project goals and objectives.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Met project deadlines without sacrificing build quality or workplace safety.

Team Lead

Mindbridge
Lahore, Punjab
02.2021 - 07.2022
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
  • Coached team members in techniques necessary to complete job tasks.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Managed schedules, accepted time off requests and found coverage for short shifts.

Cashier Assistant Manager

Gul Ahmed Textile Mills
Lahore, Punjab
02.2019 - 01.2021
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Monitored sales transactions for accuracy, upholding company policies regarding discounts, returns, and exchanges.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
  • Assisted customers with special requests or needs, demonstrating empathy and genuine concern for their experience.
  • Monitored areas for security issues and safety hazards.
  • Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.

Education

BBA - Business

University of Central Punjab
Lahore, Punjab, Pakistan
04.2001 -

FSC (pre-engineering) - Physics

Punjab College
Lahore, Punjab, Pakistan
04.2001 -

Computer Sciences - Computer Science

BISE Lahore
Lahore
04.2001 -

Skills

Project coordination

Software

Canva Pro

SalesForce

1VU

Timeline

Project Manager

Timescope
07.2023 - Current

Team Lead

Mindbridge
02.2021 - 07.2022

Cashier Assistant Manager

Gul Ahmed Textile Mills
02.2019 - 01.2021

BBA - Business

University of Central Punjab
04.2001 -

FSC (pre-engineering) - Physics

Punjab College
04.2001 -

Computer Sciences - Computer Science

BISE Lahore
04.2001 -

Languages

English
Native or Bilingual
Urdu
Native or Bilingual
Sameer ShafiqueCustomer Chat/Email Support