Canva Pro
Sameer Shafique
Customer Chat/Email Support
Lahore
Summary
Dynamic Project Manager with a proven track record at Timescope, excelling in strategic project planning and progress monitoring. Adept at fostering teamwork and enhancing performance, I successfully led multiple projects to meet organizational goals while ensuring quality and safety. Strong coaching abilities complemented by effective resource management drive project success.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Project Manager
Timescope
Lahore, Punjab
07.2023 - Current
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Met project deadlines without sacrificing build quality or workplace safety.
Team Lead
Mindbridge
Lahore, Punjab
02.2021 - 07.2022
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Coached team members in techniques necessary to complete job tasks.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Managed schedules, accepted time off requests and found coverage for short shifts.
Cashier Assistant Manager
Gul Ahmed Textile Mills
Lahore, Punjab
02.2019 - 01.2021
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Monitored sales transactions for accuracy, upholding company policies regarding discounts, returns, and exchanges.
- Quickly and accurately counted drawers at start and end of each shift.
- Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
- Assisted customers with special requests or needs, demonstrating empathy and genuine concern for their experience.
- Monitored areas for security issues and safety hazards.
- Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
Education
BBA - Business
University of Central Punjab
Lahore, Punjab, Pakistan 04.2001 -
FSC (pre-engineering) - Physics
Punjab College
Lahore, Punjab, Pakistan 04.2001 -
Computer Sciences - Computer Science
BISE Lahore
Lahore 04.2001 -
Skills
Project coordination
Strategic project planning
Development project management
Progress monitoring for projects
Software
SalesForce
1VU
Timeline
Project Manager
Timescope
07.2023 - Current
Team Lead
Mindbridge
02.2021 - 07.2022
Cashier Assistant Manager
Gul Ahmed Textile Mills
02.2019 - 01.2021
BBA - Business
University of Central Punjab
04.2001 -
FSC (pre-engineering) - Physics
Punjab College
04.2001 -
Computer Sciences - Computer Science
BISE Lahore
04.2001 -
Languages
English
Native or Bilingual
Urdu
Native or Bilingual