Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic
Sameer Khan

Sameer Khan

Sr. Account Executive | Sales Representative | Customer Service Representative | Virtual Assistant
Lahore

Summary

Throughout my career, I have gained extensive experience in various roles, and have consistently demonstrated a strong work ethic, determination, and a passion for excellence. I started my career in a call center, where I honed my skills in sales, customer service, and lead generation. I have also worked on diverse projects such as B2B calling, appointment setting, and surveys. My areas of specialization include: -Email Marketing -Sales -Cold calling -B2B and B2C calling -Appointment setting -Lead generation -Customer support -Inbound customer service -Surveys I am committed to delivering outstanding results, building strong relationships with clients, and continuously enhancing my skills to ensure success in any role I undertake.

Overview

9
9
years of professional experience
4
4
years of post-secondary education
2
2
Certifications
3
3
Languages

Work History

Virtual Assistant

Right Choice Cleaning
11.2023 - 11.2024

In my role as a Virtual Assistant at Right Choice Cleaning, I was responsible for overseeing and managing the day-to-day operations of the business


My primary duties included handling client communication, managing cleaning staff, and scheduling jobs through the Booking Koala platform


  • Client Communication: I served as the first point of contact for prospective clients by answering all incoming calls and inquiries
  • I effectively addressed their questions, provided detailed information about our services, and assisted in booking cleanings tailored to their needs
  • Scheduling and Coordination: I managed the complete scheduling process on Booking Koala, ensuring all cleaning appointments were accurately organized and assigned to the appropriate cleaners
  • This included rescheduling, handling last-minute changes, and optimizing routes to improve efficiency
  • Operational Support: I consistently monitored ongoing cleanings to ensure client satisfaction and high service standards
  • I also handled follow-ups for client feedback to improve services and maintain strong client relationships
  • Improved client booking experience through clear and professional communication, leading to higher customer satisfaction
  • Streamlined the scheduling process, minimizing conflicts and increasing team efficiency
  • Successfully managed multiple cleaners and client requests simultaneously, ensuring smooth day-to-day operations

Appointment Setting

Elite Techlogix
07.2023 - 11.2023
  • In my role at Buildmapper, I leveraged our CRM platform to gather comprehensive site information for ongoing construction projects
  • My primary responsibility involved reaching out to our clients who supplied materials for construction, such as windows, doors, and electrical components
  • If they were seeking new suppliers, it was my task to arrange appointments for them

Inside Sales Agent

TrueRealty
09.2022 - 07.2023
  • At TrueRealty, I was an Inside Sales Agent, diving into the world of real estate
  • My job was to make cold calls, connecting with folks interested in selling or buying property in Colorado
  • I set up appointments with our agents to make sure everything ran smoothly for our clients
  • Handling calls from platforms like Zillow Flex kept me busy, but I stayed organized using the Follow Up Boss CRM
  • I had a great experience working with Nick, who helped clients, and Chris, the owner
  • I learned a ton from them, and it was awesome

Account Manager

Leadingly
01.2023 - 06.2023
  • I am proud to be a part of Leadingly, a team of expert marketers who specialize in developing customized outreach campaigns for businesses
  • We conduct thorough audience research and data mining to identify prospects who perfectly match our clients' Ideal Customer Profile (ICP) and unique value proposition
  • Our targeted outreach campaigns utilize customized templates and are designed to win the hearts of our clients' ideal prospects, resulting in a 100% email delivery and 0% spam rate
  • As an Appointment Setter with Leadingly, I am responsible for filling my clients' calendars with 30+ pre-qualified meetings every month
  • Our B2B appointment setting services ensure that each appointment is likely to convert into a sale

Sales Representative

My Shepherd Testing
06.2022 - 02.2023
  • Company Overview: My Shepherd Testing is a leading COVID testing service provider with a mission to promote the health and well-being of both individuals and organizations
  • As a member of the team, I played a critical role in our success by cold calling companies, schools, and daycares to offer our services
  • Through my efforts, we were able to expand our reach and help more organizations protect their employees, students, and customers during these challenging times
  • My Shepherd Testing is a leading COVID testing service provider with a mission to promote the health and well-being of both individuals and organizations

Sales Representative

TakeLessons
01.2020 - 07.2022
  • Company Overview: TakeLessons is a top-rated online learning platform that provides access to thousands of 5-star rated teachers across the United States
  • At TakeLessons, we empower students to pursue their passions for learning through our inbound and outbound campaigns
  • With rigorous background checks and personalized matching, we make it easy for students to find the perfect teacher to guide them on their educational journey
  • TakeLessons is a top-rated online learning platform that provides access to thousands of 5-star rated teachers across the United States

Inside Sales Associate

Partnership Realty Inc.
01.2021 - 05.2022
  • As an ISA at Partnership RE, I had the opportunity to work on a real estate campaign where I helped clients with appointment setting directly for the state agent and assisted them in closing deals on the lands
  • My role involved identifying potential clients, conducting cold calls and follow-ups to generate leads, and coordinating with the agent to provide the clients with an exceptional experience
  • Working in real estate has been a fulfilling experience for me as I've had the chance to use my communication and interpersonal skills to help clients navigate the buying and selling process

Customer Service Representative

CarShip Guys
07.2021 - 12.2021
  • During my time at Carship, I worked as a customer representative and broker responsible for dispatching orders for trucks across different states in the United States
  • As a part of my role, I handled inbound calls and leads, gathered relevant information from customers, and asked qualifying questions to understand their requirements for dispatching their vehicles

Appointment Setter

The OMC Group
03.2019 - 12.2019
  • As a sales representative, I focused on cold-calling attorneys throughout the USA, collecting required information, and scheduling appointments for our tech team to demonstrate our innovative solutions

Sales Representative

Google
02.2018 - 03.2019
  • Company Overview: Pointy is a retail tech company now acquired by Google
  • As a sales representative at Pointy, I had the opportunity to introduce and sell our innovative product to retail stores
  • My role involved reaching out to potential clients, demonstrating the benefits of Pointy, and closing deals to help retail stores expand their reach and grow their businesses
  • Pointy is a retail tech company now acquired by Google

Customer Service Representative

ANS IT Consultants
01.2016 - 11.2018
  • At ANS IT Consultant, I served as a Customer Service Representative, where my main focus was on providing top-notch support to our valued customers
  • Day in and day out, I tackled a myriad of inquiries related to the products they purchased, ensuring every question found a satisfactory resolution
  • Building rapport and trust with each interaction was key, and I took pride in being the reliable point of contact for all their needs

Education

Bachelor of Science - Computer Science

Lahore Leads University -City Campus
01.2015 - 01.2019

Skills

Copywriting

Text Messaging

Calendar management

Meeting scheduling

Problem-solving

File organization

Task prioritization

Time management

CRM management

Document preparation

Database maintenance

Spreadsheet management

Certification

HubSpot Sales Software

Timeline

Virtual Assistant

Right Choice Cleaning
11.2023 - 11.2024

Appointment Setting

Elite Techlogix
07.2023 - 11.2023

Account Manager

Leadingly
01.2023 - 06.2023

Inside Sales Agent

TrueRealty
09.2022 - 07.2023

Sales Representative

My Shepherd Testing
06.2022 - 02.2023

Customer Service Representative

CarShip Guys
07.2021 - 12.2021

Inside Sales Associate

Partnership Realty Inc.
01.2021 - 05.2022

Sales Representative

TakeLessons
01.2020 - 07.2022

Appointment Setter

The OMC Group
03.2019 - 12.2019

Sales Representative

Google
02.2018 - 03.2019

Customer Service Representative

ANS IT Consultants
01.2016 - 11.2018

Bachelor of Science - Computer Science

Lahore Leads University -City Campus
01.2015 - 01.2019
Sameer KhanSr. Account Executive | Sales Representative | Customer Service Representative | Virtual Assistant