Salman Shah
Quetta, Balochistan
Summary
Results-driven Branch Manager with 5 years of experience at Karachi Medical Company and 3 years as a Sales and Service Engineer at Vital Care. Proven track record in driving branch performance, managing cross-functional teams, and enhancing customer satisfaction. Adept at strategic planning, operations management, and sales development. Committed to achieving organizational goals and fostering a high-performance culture.
Overview
6
6
years of professional experience
Work History
Branch Manager
Karachi Medical Company
06.2020 - Current
- Oversee daily operations of the branch, including sales, customer service, inventory management, and staff supervision.
- Implement strategic initiatives to increase branch profitability.
- Develop and execute local marketing strategies to boost brand visibility and attract new clients.
- Maintain relationships with key clients and stakeholders, ensuring high levels of customer satisfaction and retention.
- Coordinate with supply chain and logistics teams to ensure timely and accurate delivery of products.
Sales and Service Engineer
Vital Care
06.2018 - 05.2020
- Provided technical support and service for medical equipment, ensuring optimal performance and customer satisfaction.
- Conducted product demonstrations and training sessions for clients to facilitate effective use of equipment.
- Managed a diverse portfolio of clients, including hospitals and clinics, addressing their needs and resolving issues promptly.
- Troubleshoot and resolved technical issues with medical equipment.
- Built strong relationships with customers, resulting in repeat business and referrals.
- Prepared and submitted detailed service reports and maintenance records.
Education
Bachelor of Science - Electronics Engineering
BUITEMS Quetta
Quetta, Balochistan, Pakistan12.2015
Skills
- Branch Operations Management
- Customer Relationships
- Sales and Marketing Strategy
- Team Leadership and Development
- Technical Support and Service
- Inventory and Supply Chain Management
- Medical Equipment Installation and Troubleshooting
Timeline
Branch Manager
Karachi Medical Company
06.2020 - Current
Sales and Service Engineer
Vital Care
06.2018 - 05.2020
Bachelor of Science - Electronics Engineering
BUITEMS Quetta
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