SALMAN KHAN
Karachi,Pakistan
Summary
Dynamic and results-oriented professional seeking a challenging position in a growth-oriented organization. Eager to contribute my skills and expertise while gaining valuable experience to advance my career. A highly motivated and hardworking individual looking for a responsible role in a reputable organization I would like to enhance my technical and soft skills by taking up challenging assignments and expanding my knowledge
Overview
11
11
years of professional experience
1
1
Certification
Work history
Order Manager
RSA (Private) Ltd
2021.01 - 2024.01
- Managed and processed orders for medical home healthcare and insurance in the USA
- Coordinated with agencies and internal teams to ensure timely order fulfillment.
Call Center Agent
USA Digitizer
2016.01 - 2018.01
- Provided customer support services for USA Digitizer, handling inquiries and resolving issues
- Helped develop new strategies for customer retentions
- Verified various insurance plans and eligibility
- Collects and enters patient intake information into the appropriate medical service software system to initiate the transaction
- Demonstrated effective communication skills and the ability to meet performance targets.
Team Member - Press Shop
Indus Motor Pvt. Ltd
2015.01 - 2015.01
- Contributed as a team member in the Press Shop, involved in production operations
- Reducing downtime during production by maintaining equipment and reducing unnecessary maintenance
- Ensured adherence to safety protocols and quality standards.
- Examine, measure, and weigh materials or products to verify conformance to standards, using measuring devices such as templates, micrometers, or scales..
Shift Supervisor and Data Entry Operator
Naveena Textile Group
2014.01 - 2014.01
- Managed floor operations, ensuring smooth workflow and adherence to quality standards
- Executed data entry tasks with precision, contributing to accurate record-keeping
- Maintaining a clean, organized and stocked environment and when necessary assists in the distribution of product shipments
- Measured performance against standards, identified gaps in performance and ensured that performance improvement actions were implemented to close gaps.
Technical Analyst
Cresox Pvt. Ltd
2013.01 - 2013.01
- Conducted in-depth technical analysis for technical operations
- Collaborated with cross-functional teams to implement and troubleshoot technical solutions.
Education
H.S.C - Computer Science
Inter Board of Karachi
2013
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Matric Board of Karachi
2010
Certification
MS Offoce Skills & Google Sheet
EMR Software Team Working Electronic Communication Certification of I.T Seminar from Askari Institute
English Proficiency
Adobe Illustrator Customer Service Orienterad
Languages
English
Fluent
Timeline
Order Manager
RSA (Private) Ltd
2021.01 - 2024.01
Call Center Agent
USA Digitizer
2016.01 - 2018.01
Team Member - Press Shop
Indus Motor Pvt. Ltd
2015.01 - 2015.01
Shift Supervisor and Data Entry Operator
Naveena Textile Group
2014.01 - 2014.01
Technical Analyst
Cresox Pvt. Ltd
2013.01 - 2013.01
H.S.C - Computer Science
Inter Board of Karachi
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Matric Board of Karachi