Summary
Overview
Work History
Education
Skills
Languages
Timeline
AccountManager
Salman Haider

Salman Haider

Talagang

Summary

Dynamic Branch Manager with a proven track record at Express Couriers International, excelling in team leadership and risk management. Enhanced operational efficiency through strategic staff development and relationship building, resulting in improved production rates. Expert in cash handling and financial analysis, driving organizational success through proactive decision-making and effective communication.

Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Branch opretion position. Ready to help team achieve company goals.

Overview

12
12
years of professional experience

Work History

Branch Manager, Operations

Express Couriers International
02.2022 - Current
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Maintained friendly and professional customer interactions.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Consulted customers to boost product sales and services.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
  • Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
  • Supported financial director with special projects and additional job duties.
  • Created financial dashboards to provide insights into key performance indicators.

Courier, Team Leader

TCS - Time Customer Service
07.2013 - 03.2018
  • Followed company policies and procedures during shift.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Drove safely at all times to avoid accidents and harm.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Utilized GPS navigation systems to navigate faster routes.
  • Contacted customers to confirm delivery details and locations.
  • Verified package information to check for accuracy and completeness.
  • Delivered packages to customer doorsteps and business offices.
  • Followed safety procedures and regulations to protect packages and vehicles.
  • Handled receipt, storage, identification and delivery of products for clients.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

Education

No Degree - Science Education

Ali Public School
Shahdadpur, Sindh, Pakistan
05-2011

Skills

  • FHA loan process background
  • Account analysis expertise
  • Expert in risk management
  • Relationship building and management
  • Excels in team leadership
  • Cash handling expertise
  • Risk analysis
  • Training and development
  • Relationship management
  • Public speaking
  • document flow coordination
  • Safety protocol
  • Team player
  • Customer service
  • Staff development
  • Staff supervision

Languages

English
Professional Working

Timeline

Branch Manager, Operations

Express Couriers International
02.2022 - Current

Courier, Team Leader

TCS - Time Customer Service
07.2013 - 03.2018

No Degree - Science Education

Ali Public School
Salman Haider