Sajjad Ali
Banking
Mardan - Khyber Pakhtunkhwa,Pakistan
Summary
Dynamic Operations Manager with extensive experience at Albaraka Bank Pakistan Ltd, excelling in decision making and quality assurance. Proven track record in enhancing customer service management and optimizing operational efficiency, leading to significant improvements in team performance and client satisfaction. Skilled in report generation and fostering effective communication within teams.
Overview
9
9
years of professional experience
Work History
Operations Manager
Albaraka Bank Pakistan Ltd
Mardan - Khyber Pakhtunkhwa, Pakistan
03.2025 - Current
Branch Operations Manager
LOLC Microfinance Bank Ltd
Mardan - Khyber Pakhtunkhwa, Pakistan
10.2024 - 03.2025
Operations Manager
Apna Microfinance Bank Ltd
Mardan - Khyber Pakhtunkhwa, Pakistan
12.2022 - 09.2024
Operations Manager
Albaraka Bank Pakistan Ltd
Timergara - Khyber Pakhtunkhwa, Pakistan
06.2019 - 12.2022
Cash Officer
Habib Bank Ltd
Barawal Bandi Dir Upper - Khyber Pakhtunkhwa, Pakistan
12.2015 - 06.2019
Education
BS (HONs) - Banking And Finance
Abdul Wali Khan University
Mardan - Pakistan09-2015
Intermediate Certificate - Pre-Engineering
Tufail Shaheed Army College
Mardan - Pakistan04-2011
Matriculation - Sciences
Danish Public School
Mardan - Pakistan03-2009
Skills
- Time management
- Decision making
- Communication
- Teamwork
- Customer service management
- Report generation
- Quality assurance
References
References available upon request.
Timeline
Operations Manager
Albaraka Bank Pakistan Ltd
03.2025 - Current
Branch Operations Manager
LOLC Microfinance Bank Ltd
10.2024 - 03.2025
Operations Manager
Apna Microfinance Bank Ltd
12.2022 - 09.2024
Operations Manager
Albaraka Bank Pakistan Ltd
06.2019 - 12.2022
Cash Officer
Habib Bank Ltd
12.2015 - 06.2019
BS (HONs) - Banking And Finance
Abdul Wali Khan University
Intermediate Certificate - Pre-Engineering
Tufail Shaheed Army College
Matriculation - Sciences
Danish Public School
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