Sajjad Ahmed
Mehar
Summary
Excellence through learning and to work with an organization where my creativity, interpersonal skills, and innovative ideas can be implemented professionally.
Overview
6
6
years of professional experience
1
1
Language
Work History
Csr (Customer Service Representative)
JAZZ
03.2017 - Current
- Achieving growth and hitting sales targets by successfully managing the sales team
- Set targets, performance plans, and rigorous, objective standards for sales representatives
- Finding ways to measure customer satisfaction and improve services
- Managing a team of customer services staff
- Investigating and solving customers' problems, which may be complex or long-standing
- Keeping accurate records of discussions or correspondence with customers
- Developing feedback or complaints procedures for customers to use
- Improving customer service procedures, policies and standards for your organization or department
- Meeting with other managers to discuss possible improvements to customer service
- Training staff to deliver a high standard of customer service
- Leading or supervising a team of customer service staff
- Learning about your organization’s products or services and keeping up to date with changes
- Sales enhancement through using different sales tactics
- Achieve assigned Gross Ads, targets
- Ensure compliance as company policies
Jazz Franchise Mehar, BDO
08.2017 - 10.2021
- Not only solve customer requests but will proactively offer ideas and insights to improve the customer's issues and challenges
- Follow up on every issue and ensure complete satisfaction and maximum utilization of the product or services sold to customers
- Attracts customers by answering product and service questions; suggesting information about other products and services
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; following up to ensure resolution
- Handling face-to-face enquiries from customers
- Providing help and advice to customers using our organization’s products or services
Education
B.COM - undefined
shaheed benazir bhutto university nawabshah
INTERMEDIATE “B” Grade B.I - undefined
S.E
MATRIC - undefined
B.I.S.E - undefined
Skills
Professional Qualification & Trainingundefined
Timeline
Jazz Franchise Mehar, BDO
08.2017 - 10.2021
Csr (Customer Service Representative)
JAZZ
03.2017 - Current
B.COM - undefined
shaheed benazir bhutto university nawabshah
INTERMEDIATE “B” Grade B.I - undefined
S.E
MATRIC - undefined
B.I.S.E - undefined
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