Sajawal Mushtaq
Manager
Lahore, Punjab,PB
Summary
As a Branch Manager at Baskin Robins, I excelled in elevating branch performance, surpassing key targets through strategic sales initiatives and robust team training, enhancing both productivity and customer satisfaction. My blend of exceptional time management and problem-solving skills, alongside a commitment to professional excellence, consistently achieved and exceeded objectives.
Overview
5
5
years of professional experience
Work History
Branch Manager
Baskin Robins
06.2019 - 10.2024
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Education
BBA - Supply Chain Management
The University of Lahore
Lahore, Punjab, Pakistan06-2023
Skills
- Strong team-builder
- Excellent time management skills
- Verbal/written communication
- Excellent work ethic
- Problem-solving aptitude
Languages
Urdu
Native language
English
Upper intermediate
B2
Timeline
Branch Manager
Baskin Robins
06.2019 - 10.2024
BBA - Supply Chain Management
The University of Lahore
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