Saim Hassan
Sales Specialist
Karachi, Sindh,KP
Summary
Seasoned Sales Representative knowledgeable about selling in B2C and B2B environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success.
Overview
2
2
years of professional experience
Work History
Upsell Representative
Tekunity DBA Unity Dispatchers
06.2024 - Current
- Fulfilling the monthly target and managing to secure the confidence of the customer that leads to business through referral.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
- Handling the customer queries from the web form quickly and professionally to restore customer confidence and prevent loss of business.
- Increased customer satisfaction by maintaining good professional relations.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
Front Sales and Upsell Representative
Haulway Enterprises DBA Union Dispatchers
03.2023 - 02.2024
- Fulfilled the monthly target and maintained the conversion ratio side by side.
- Communicated with clients and customers to gather, provide and share updated information on products and services.
- Handled the customer queries quickly and professionally by call or text to restore customer confidence and prevent loss of business.
- Increased customer satisfaction by maintaining good professional relations.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
Sales Representative Team Leader
Hello International Marketing Solutions(HIMS)
05.2022 - 03.2023
- Developed new business opportunities by prospecting potential clients and presenting product benefits.
- Led a team of sales representatives to improve overall performance through mentoring, coaching, and regular evaluations.
- Implemented innovative sales techniques to enhance team productivity and drive results.
- Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
Education
Undergraduate (BS-CS) - Computer Science
Ilma University Formerly IBT
Karachi 04.2001 -
College - Science
Jinnah Govt College
Karachi 04.2001 -
Skills
Customer Support
Technical Troubleshooting
Client Service
Sales Reporting
Cross-Functional Team Development
Business growth and retention
Systems and software expertise
Market intelligence
Adaptability and Flexibility
Languages
Urdu
Native language
English
Upper intermediate
B2
Timeline
Upsell Representative
Tekunity DBA Unity Dispatchers
06.2024 - Current
Front Sales and Upsell Representative
Haulway Enterprises DBA Union Dispatchers
03.2023 - 02.2024
Sales Representative Team Leader
Hello International Marketing Solutions(HIMS)
05.2022 - 03.2023
Undergraduate (BS-CS) - Computer Science
Ilma University Formerly IBT
04.2001 -
College - Science
Jinnah Govt College
04.2001 -
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