SAGHIR Ahmed
E-Commerce Operations, COD/Logistics Operations Professional, Warehousing/Supply Chain, Business Management And Sales Operations
Karachi, Sindh, Pakistan
Summary
Organized and professional e-Commerce Operations Management Specialist, COD operations, able handle all types of operational challenges in the online logistics/Courier and Business Operations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
Work History
Operations Management /Inventory Management
Karachi Pakistan
- Distributions/Warehousing
- Develop & execute operational delivery strategy, routes planning, and implantation of dark store operations activities to streamline the customer order at night
- Plan and execute overall business strategy including sales objectives with team leads for every month plus quarterly and annual business plans
- Provide in-depth analysis of sales data with focus on KPIs (conversion, average order size) and ways to improve through proposed promotions
- Be the liaison and main point of contact with fulfilment partners regarding inventory management, fast picking zone, warehousing strategies, customer service and store plans
- Liaison with marketing to merchandise products across the website by producing collections, categories, and landing pages
- Identify new areas of E-Commerce opportunity and stay in touch with market and consumer trends
- Plan budgeting & financials KPIs for each fiscal year and work closely with relevant stake holders to device pricing strategy & promotional campaigns for website
- Ensuring active order management and stock keeping, warehousing of the products, for smooth & swift E-Commerce operations
- Responsible for managing Store’s E-commerce sales strategy, channel development, management, and operations
- Sales forecast, EBIT, P&L of online business of Metro Cash n Carry Pakistan
- Fleet Management, Fueling of vehicles, 3P Logistics, optimization of delivery costs and operations expenses
- Achieve operational & financial KPIs by adhering to operational excellence and optimization of cost to serve
- Survey delivery inputs, monitor, and market to know what Competitors are doing to allow METRO to react and to adapt its strategy.
Operations Management /Supply Chain/Fleet Operations
A company of Innovative Ideas (Pvt) Ltd
Karachi
- Distributions/Warehousing
- Looking Operations activities of Gift delivery Business and COD operation
- Delivery Management, Routes, Area wise load distribution
- Warehousing, Inventory Management,
- Vendor Management, Keep an eye on Inventory, distribution to other stations
- Distribution/Dispatch of Inventory to Network Operations
- Fleet Management, Maintenance, Fuels
- Operations Audit/Performance Checks
- Area wise routes creation/Routes Allocation as per Rider’s placement
- Operational Activities of Karachi and Hyderabad Regions
- Shipments Movements/Forwarding/De Briefing of Riders/Couriers
- Bank Alfalah Account Verification project in Karachi with 55 Couriers
- Biometric/Activation of Cellular SIMs booked by online through Websites
- Door to Door Delivery project of 4G SIM Activation by Couriers
- Supply Chain/Fleet operations
- Crafting and negotiating business proposals and contracts to draw in more revenue from customers through securing maximum marketing visibilities and optimum commercial discounts
- Building and maintaining strong relationship with customers, suppliers, and vendors
- Identify and execute Co-Branding options with various renowned vendors across Pakistan and launch special packages for various events
- Attendance, Payments, Expenses, and salaries of Staff
- Hiring/training of couriers/delivery man/Service delivery officers
- COD Parcels movement, payment disbursement, Billing, Collection
- Ability to manage operations within budgetary constraints
- Manage operational Expenses and Budgets.
Muller
Phipps Pakistan Pvt Ltd
Claims settlement Executive
POR Committee of
Karachi
- Inventory-Management/Network-Operations/Gifts-Delivery/Warehousing/Vendors Management:
- Operational Activities of General Shipments, Gifts Delivery Parcels, Vehicle Movements
- Inventory Management, Warehousing, and Distribution of Inventory Items to all Networks for the requirements and fulfilments of customer orders on time
- Designing and executing monthly plans with all key customers
- Project Feasibility reports before starting the projects
- Partnering with marketing and digital marketing teams for the execution marketing campaigns
- Creation of Routes, Route Management, Delivery excellence,
- Hiring, Training of Delivery Riders
- Keep stock of all items keep an eye on Inventory, its allocation, distribution etc
- Procurement, Supply chain of Items, Vendor Management
- Keep Record of all items dispatched to different station/branches
- Monitor countrywide inventory items as per demand and allocation, dispatch
- Plan and execute campaigns Operations, Deliveries for all events related to the brand
- Identify and execute Co-Branding options with various renowned vendors across Pakistan and launch special packages for various events
- Media Planning for the Brand
- Plan and execute Brand Promotions
- Ensuring timely execution for all orders received from customers and management of monthly forecast of stocks
- Feasibility of the Expressions Gift Delivery Business and P&L reports for Management View
- Line hauls Management, Aviation’s Operations Management of OCS with Shaheen Air & Air Blue
- Maintains human resource staff by recruiting, selecting, orienting, and training employees
- Maintains human resource staff job results by counselling and disciplining employees, planning, monitoring, and appraising job results
- Worked as, OCS Pakistan
- Customer compliance.
Department Manager E
Metro Pakistan Pvt Ltd
Karachi
09.2020 - Current
- Online.pk (Metro Cash & Carry)
Manager Operations & Fleet
Com and COD
09.2018 - 09.2020
Assistant Manager Operations
Expressions, M&P Express Logistics Pvt Ltd
08.2008 - 06.2018
Education
Masters in Business Administration - Marketing
Institute of Business Administration
05.2000 - 01.2003
MBA - undefined
Head Office Karachi
Bachelor of Economics (Hons) - undefined
University of Sindh Jamshoro
Intermediate - undefined
Federal Public College
PIA - undefined
INTERNSHIPS
06.2002 - 07.2002
Skills
Inventory management specialist
Materials inventory management
Logistics operations management
Business operations management
Retail inventory management
Operations management
E-Commerce/Online Business Operations
Marketing/Merchandising
Warehousing and Logistics Operations
Additional Information
- CONTACT INFORMATION , House No.55/1/17, Model Colony Karachi +92333-8203360
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Department Manager E
Metro Pakistan Pvt Ltd
09.2020 - Current
Manager Operations & Fleet
Com and COD
09.2018 - 09.2020
Assistant Manager Operations
Expressions, M&P Express Logistics Pvt Ltd
08.2008 - 06.2018
PIA - undefined
INTERNSHIPS
06.2002 - 07.2002
Masters in Business Administration - Marketing
Institute of Business Administration
05.2000 - 01.2003
Operations Management /Inventory Management
Karachi Pakistan
Operations Management /Supply Chain/Fleet Operations
A company of Innovative Ideas (Pvt) Ltd
Muller
Phipps Pakistan Pvt Ltd
Claims settlement Executive
POR Committee of
MBA - undefined
Head Office Karachi
Bachelor of Economics (Hons) - undefined
University of Sindh Jamshoro
Intermediate - undefined
Federal Public College