Cricket
Saeed Ahmed
Sr. IT Support Engineer
Lahore
Summary
Seeking a suitable absorption on administration level where I can utilize my professional skills for personal growth while being productive for the organization. I believe in utilizing my learning and leading skills in a positive way in order to benefit my organization and create a productive and cooperative environment in my surroundings. Hardworking and passionate job seeker with strong organizational skills eager to secure Professional-level IT Support position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
2
2
Certifications
Work History
System & Network Engineer
PEL, Pak Electron
Lahore
01.2022 - Current
- Currently working as “System &, ” and give support to all PEL user
- To monitoring and maintaining computer systems and networks
- Continuous monitoring of the server
- Conduct network troubleshooting to segregate and identify general network problems
- Manage and maintain switches and Routers
- O365 configuration on users’s system through domain network
- Network Support to Kohinoor Industries Head Office in PEL
- Completed reports detailing network and systems performance and downtime issues.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
IT Executive
Viral Square
Lahore
03.2021 - 01.2022
- Viral Square, JoharTown, Conduct network troubleshooting to segregate and identify general network problems
- Management & troubleshooting of printers by contacting external services providers
- To attend, solve and maintain the log of computer user complains regarding hardware and software
- To monitoring and maintaining computer systems and networks
- Installing, configuring, and managing both shared and IP based Network
- Strong and effective inter-personal and communication skills to deal with partners and the ability to interact professionally with staff & partners
- Dealing with IT vendors
- Maintain printers and scanners
- Maintain computer systems from servers to the security programs
- Responsible for installing new systems and assessing and implementing upgrades as needed
- Troubleshoot problems with systems and programs
- Manage data backup and retrieval processes
- CCTV cam Administration and Support
- Biometric machine Administration and Support
Assistant IT Administrator
Pace Pakistan
Lahore, Punjab
2020.09 - 2021.03
- Maintain computer systems from servers to the security programs
- Responsible for installing new systems and assessing and implementing upgrades as needed
- Troubleshoot problems with systems and programs
- Manage data backup and retrieval processes
- Continuous monitoring of the server
- Conduct network troubleshooting to segregate and identify general network problems
- Management & troubleshooting of printers by contacting external services providers
- To attend, solve and maintain the log of computer user complains regarding hardware and software
- To monitoring and maintaining computer systems and networks
- Installing, configuring, and managing both shared and IP based Network printers and scanners
- Installation, configuration and troubleshooting of Email Clients (MS Outlook).
Technical Support Officer
Cosmosoft Business Solutions
Lahore, Punjab
08.2018 - 06.2019
- 1 Year experience of, in Database regarding queries, backup and another basic task etc
- To attend, solve and maintain the log of computer user complains regarding hardware and software
- To monitoring and maintaining computer systems and networks
- Managed customer contact center with [2] support representatives.
- Configured and tested new software and hardware.
- Configured hardware, devices, and software to set up work stations for employees.
Education
BS - CS
University of South Asia
09.2013 - 01.2018
Intermediate Computer Science - Mathematics And Computer Science
I.CS, Govt. Islamia College Civil
08.2011 - 07.2013
O Levels - Mathematics And Computer Science
Allama Iqbal High School
03.2009 - 07.2011
Skills
Local Area Network Administration and supportWide Area Network Administration and supportPreventive hardware maintenance and supportInstall and configure dhcp serverMaintain the data backup / inventoryUpdating Anti-Virus and Security software’sSupport on Internet and Email servicesTroubleshooting
Verbal and written communication
Network security systems
LAN switching technologies
Network Troubleshooting
Network device monitoring
Strong troubleshooting skills
Cisco switching expertise
Technical Support
Information security technology
Fixed wireless networks
System assembly
Accomplishments
- HCIA (Security Certification)
- CEH (Certification)
- CCNA (training Certificate)
- Azure (training Certificate)
Certification
HCIA
Interests
Music
Tech Tools
Timeline
CEH
02-2022
System & Network Engineer
PEL, Pak Electron
01.2022 - Current
HCIA
11-2021
IT Executive
Viral Square
03.2021 - 01.2022
Assistant IT Administrator
Pace Pakistan
2020.09 - 2021.03
Technical Support Officer
Cosmosoft Business Solutions
08.2018 - 06.2019
BS - CS
University of South Asia
09.2013 - 01.2018
Intermediate Computer Science - Mathematics And Computer Science
I.CS, Govt. Islamia College Civil
08.2011 - 07.2013
O Levels - Mathematics And Computer Science
Allama Iqbal High School
03.2009 - 07.2011