Cricket
Saeed Ahmed
Sr. IT Support Engineer
Lahore
Summary
Seeking a suitable absorption on administration level where I can utilize my professional skills for personal growth while being productive for the organization. I believe in utilizing my learning and leading skills in a positive way in order to benefit my organization and create a productive and cooperative environment in my surroundings. Hardworking and passionate job seeker with strong organizational skills eager to secure Professional-level IT Support position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
2
2
Certifications
Work History
System & Network Engineer
PEL, Pak Electron
Lahore
01.2022 - Current
- Currently working as “System &, ” and give support to all PEL user
- To monitoring and maintaining computer systems and networks
- Continuous monitoring of the server
- Conduct network troubleshooting to segregate and identify general network problems
- Manage and maintain switches and Routers
- O365 configuration on users’s system through domain network
- Network Support to Kohinoor Industries Head Office in PEL
- Completed reports detailing network and systems performance and downtime issues.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
IT Executive
Viral Square
Lahore
03.2021 - 01.2022
- Viral Square, JoharTown, Conduct network troubleshooting to segregate and identify general network problems
- Management & troubleshooting of printers by contacting external services providers
- To attend, solve and maintain the log of computer user complains regarding hardware and software
- To monitoring and maintaining computer systems and networks
- Installing, configuring, and managing both shared and IP based Network
- Strong and effective inter-personal and communication skills to deal with partners and the ability to interact professionally with staff & partners
- Dealing with IT vendors
- Maintain printers and scanners
- Maintain computer systems from servers to the security programs
- Responsible for installing new systems and assessing and implementing upgrades as needed
- Troubleshoot problems with systems and programs
- Manage data backup and retrieval processes
- CCTV cam Administration and Support
- Biometric machine Administration and Support
Assistant IT Administrator
Pace Pakistan
Lahore, Punjab
2020.09 - 2021.03
- Maintain computer systems from servers to the security programs
- Responsible for installing new systems and assessing and implementing upgrades as needed
- Troubleshoot problems with systems and programs
- Manage data backup and retrieval processes
- Continuous monitoring of the server
- Conduct network troubleshooting to segregate and identify general network problems
- Management & troubleshooting of printers by contacting external services providers
- To attend, solve and maintain the log of computer user complains regarding hardware and software
- To monitoring and maintaining computer systems and networks
- Installing, configuring, and managing both shared and IP based Network printers and scanners
- Installation, configuration and troubleshooting of Email Clients (MS Outlook).
Technical Support Officer
Cosmosoft Business Solutions
Lahore, Punjab
08.2018 - 06.2019
- 1 Year experience of, in Database regarding queries, backup and another basic task etc
- To attend, solve and maintain the log of computer user complains regarding hardware and software
- To monitoring and maintaining computer systems and networks
- Managed customer contact center with [2] support representatives.
- Configured and tested new software and hardware.
- Configured hardware, devices, and software to set up work stations for employees.
Education
BS - CS
University of South Asia
09.2013 - 01.2018
Intermediate Computer Science - Mathematics And Computer Science
I.CS, Govt. Islamia College Civil
08.2011 - 07.2013
O Levels - Mathematics And Computer Science
Allama Iqbal High School
03.2009 - 07.2011
Skills
Local Area Network Administration and supportundefined
Accomplishments
- HCIA (Security Certification)
- CEH (Certification)
- CCNA (training Certificate)
- Azure (training Certificate)
Certification
HCIA
Interests
Music
Tech Tools
Timeline
CEH
02-2022
System & Network Engineer
PEL, Pak Electron
01.2022 - Current
HCIA
11-2021
IT Executive
Viral Square
03.2021 - 01.2022
Assistant IT Administrator
Pace Pakistan
2020.09 - 2021.03
Technical Support Officer
Cosmosoft Business Solutions
08.2018 - 06.2019
BS - CS
University of South Asia
09.2013 - 01.2018
Intermediate Computer Science - Mathematics And Computer Science
I.CS, Govt. Islamia College Civil
08.2011 - 07.2013
O Levels - Mathematics And Computer Science
Allama Iqbal High School
03.2009 - 07.2011
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