SAAD ALI

• Hired, trained and managed sales staff and administered and implemented compensation plan to support area sales goals.
• Collaborated with vendors and built effective partnerships devoted to capitalizing on emerging and sustainable sales opportunities.
• Led targeted training programs to educate staff on product benefits and service capabilities.

• Called potential USA Based Companies from marketing lists and social media profiles to engage and discuss mutual needs.
• Scheduled sales appointments to discuss products and services and to close qualified leads.
• Completed daily outbound cold calls, up to 4 hours per day.

• Developed and initiated projects, managed costs and monitored performance.
• Maintained relationships with material vendors to lower costs and diversify capabilities.
• Planned, designed and scheduled phases for large projects.

Being a Customer Support Executive for One of the biggest Food delivery company (foodpanda) in APAC region and Have experience of dealing the customers from 7 major Countries.

• Worked closely with each customer to carefully resolve issues within timely fashion.
• Documented all customer information accurately in computer system, providing dated notes for future reference.
• Assisted team leader with coaching and mentoring of new employees.
• Trained staff on operating procedures and company services.