Business and Growth Opportunities
Saad Waseem
Virtual Assistant
Lahore, Punjab
Summary
I am a professional Virtual Assistant, delivering quality services to my Clients in Australia for last more than 2 years. My quick learner attitude helped to Master my Skills in Ndis Industry as well as other productive industries in Australia. I’ve got my hands on different CRMs and purpose built softwares, I’ve also got strong management skills.
Overview
4
4
years of professional experience
2
2
Languages
2
2
Certificates
Work History
Managing Director
Right Path Virtual Assistance
01.2023 - Current
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Championed process improvement initiatives to streamline workflows, reduce costs, and enhance productivity.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
Accounts Executive
MOTIVE
05.2022 - 11.2022
- Developed and executed account strategies to meet Customer Success goals.
- Deepened customer relationships through strong attention to needs and knowledgeable service.
- Analyzed accounts for delinquencies and other ongoing issues.
Business Development Manager
SQUADLY
08.2020 - 03.2022
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Consistently met or exceeded monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
- Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
- Facilitated business by implementing practical networking techniques.
Education
ICS - Computer Science And Programming
Punjab Group Of Colleges
Lahore, Punjab, Pakistan 04.2001 -
Computer Foundation - Computer Science
Peak Solutions
Lahore, Punjab, Pakistan 04.2001 -
Matriculation - Computer Sciences
GOVT. Central Model School Rattigan Rd.
Lahore, Punjab, Pakistan 04.2001 -
Skills
Decision-Making
undefinedInterests
Timeline
Managing Director
Right Path Virtual Assistance
01.2023 - Current
General Data Protection Regulation
01-2023
Accounts Executive
MOTIVE
05.2022 - 11.2022
Computer Foundations
04-2021
Business Development Manager
SQUADLY
08.2020 - 03.2022
ICS - Computer Science And Programming
Punjab Group Of Colleges
04.2001 -
Computer Foundation - Computer Science
Peak Solutions
04.2001 -
Matriculation - Computer Sciences
GOVT. Central Model School Rattigan Rd.
04.2001 -
Accomplishments
I have Worked with Australian Companies to assist them with their day to day operations with excellent service delivery.
Certification
Computer Foundations
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