Saad Majeed

• Manage more than 2,500 employees at 40 different restaurants and head office across south region of Pakistan.
• Manage full cycle of recruiting, hiring, and onboarding new employees.
• Develop and maintain relationships with recruitment agencies and industry professionals for successful recruitment efforts.
• Manage and Conduct employee surveys and interviews to evaluate employee engagement and job satisfaction levels.
• Integrate talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent.
• Advise senior management on organizational development and change management initiatives.
• Collaborate closely with internal teams to develop and implement successful human resources systems and processes.
• Collaborate with L&D team to facilitate team-building activities and initiatives, improving collaboration and engagement.
• Develop and deliver special events for company employees.
• Facilitate successful policy implementation and enforcement to maintain legal and operational compliance.
• Identify and implement appropriate strategies to increase employee satisfaction and retention.
• Investigate and liaise with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues.
• Manage exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.

Learning & Development

• Leading and deployment of all internal and external trainings to more than 500 Employees pan Pakistan.
• Oversee and manage Learning Zone (LMS). LZ is YUM Brands e-learning platform that provides variety of trainings and development and engagement content for capability development of KFC employees.
• Design solutions that preserve unique company culture (HWWT – How We Win Together) and working closely with business to improve feedback and increased focus on development.
• Run needs assessments and analysis on yearly basis from core stakeholders in business units, managers and individual contributors.
• Design and deliver leadership, team building, change management, on-boarding, new hire orientation, and behavior change training programs.
• Lead, cascade and evaluate YUM Brands leadership programs like Achieving Breakthrough Results, Taking People with You, Growth Mindset. Leading with Heart etc.
• Train, mentor and coach regional buddy trainers and HRBPs to deploy various training programs and coached in effective training techniques (TTT).
• Partner with departments and business units to identify gaps in talent's core competencies and recommended solutions to close these gaps.
• Developed Talent profiles of Hi-Pos talents for key positions, conducted People review with relevant stakeholders, identified potential gaps and developed career plans to retain Hi-Po talent.
• Develop talent strategies, programs, and experiences necessary to develop current and future leaders for roles across company.
• To make training more effective, interactive practical, and closer to business needs introduce innovative and creative training tools this includes OJT, e-learning, presentations, games and videos.
• To inculcate learning culture design and develop interactive pre & post training launch campaigns to market training programs and make them more attractive for employees.
• Launched and manage RGM Mentoring program
• Led re-structuring project at KFC stores where new position was introduced due to changing dynamics of business. Ran assessment centers for more that 350 candidates and shortlisted 120 for position.
• Develop maintain and rollout of yearly training calendar.
• Prepare, control and keep track of learning and development budget.

Virtual Learning, Culture and Engagement

• Launched cultural certification project with Great Place To Work®. GPTW® is a global authority and pioneer in culture development building, sustaining and recognizing High-Trust, High-Performance Culture™ at workplaces.
• Successfully led KFC Pakistan for Great Place to Work® certification, making KFC only company in Pakistan certified by global authority, with over 96% engagement rate on culture index survey. Facilitated multiple focus groups to deep dive and diagnose area of opportunities relevant to each department.
• Spearheaded "KFC Voice survey", facilitated focus groups on National level to get in-depth analysis of key focus areas relevant to employees working at KFC retail stores and build action plans accordingly with relevant stakeholders.
• Launched Recognition tool-kit to strengthen Recognition culture.
• Editor of quarterly corporate newsletter (content writing, interviews, illustrations and engagement).
• Launched and Manage virtual learning platform “The Learning Café” with sole purpose of encouraging personal development and providing organization with digital platform for learning.
• Partner with HR Business Partners to lead employee engagement strategy across Pakistan.
• Lead KFC's Pakistan annual RGM conference.
• Provide support to our global partners in organizing annual Recognition event "The Colonels club".
• Develop, maintain and roll-out of yearly Engagement calendar.

• Managed more than 1,500 Employees at 35 different stores across south region of Pakistan.
• Collaborated with Local and Global Partners and developed structured career path and succession planning process for employees across business.
• Implemented and managed effective Employee Performance Management system, ensuring its integration with Organization's strategic Reward & Recognition systems leads to development of high performance culture.
• Provided support to plan and implement business transformation and strategic organization change initiatives.
• Monitored Employees Productivity, provided solutions and developed strategies to improve it.
• Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances and other sensitive issues.
• Liaised between different Organization's functions to improve communications.
• Coordinated new hire orientations and provided onboarding and training for new employees.
• Developed and delivered special events for company employees.
• Served as company representative at different HR conferences and events to promote organization objectives.
• Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
• Collaborated with leadership to assess and improve policies across board.
• Reviewed applicant qualifications and assisted management and recruiting with hiring needs and determining compensation and total package.
• Discovered and resolved complex employee issues that affected management and business decisions.
• Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
• Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.