Saad Khan
Summary
Versatile and results-oriented DevOps & Cloud Infrastructure Leader with over 15 years of progressive experience in architecting, securing, and optimizing complex cloud environments across AWS, Azure, GCP, and OCI. Demonstrated expertise in driving cloud transformations, embedding DevSecOps practices, achieving regulatory compliance (SOC 2, HIPAA), and leading cross-functional teams. Adept at reducing costs, automating delivery, improving uptime, and aligning technology with business goals.
Overview
17
17
years of professional experience
4
4
Certifications
Work History
IT Head / Manager – DevOps & Security
iCareManager
07.2023 - Current
- Led SOC 2 and HIPAA compliance audits from scratch, implementing and maintaining over 150+ cloud-native security controls.
- Integrated Snyk and SonarQube into Jenkins CI/CD pipelines to block insecure code and enforce secure deployment standards.
- Established real-time observability and monitoring with Prometheus, Grafana, and Datadog—enabling proactive incident response.
- Routed all production traffic through Cloudflare with WAF, DDoS mitigation, and mTLS enforcement to enhance security posture.
- Deployed Wazuh XDR and Security Onion for hybrid environment threat detection, alert correlation, and FIM coverage.
- Led and stabilized biweekly release deployments, reducing rollback incidents by over 60%.
- Integrated Azure DevOps Boards for streamlined development workflows and traceable delivery.
- Partnered with cross-functional leads to remediate vulnerabilities and track continuous compliance using Vanta.
Senior DevOps Engineer (Multi-Cloud Platform Lead)
Technogenics
09.2021 - 12.2023
- Migrated 50+ microservices from GCP (GKE) to Oracle Cloud (OKE) with zero downtime using Terraform, Istio, and automated pipelines.
- Achieved 35% reduction in monthly cloud spend through flexible OCI compute shapes and autoscaling optimization.
- Unified cross-cloud monitoring and log correlation with Prometheus, Grafana, Elastic Stack, and OCI Monitoring.
- Integrated Wazuh XDR for hybrid security and real-time threat alerts via GCP Pub/Sub integration.
- Built parallelized Jenkins pipelines for container and serverless workloads with SonarQube quality gates.
- Enforced mTLS on service-to-service communication via Istio mesh—removing unencrypted traffic in production.
- Reduced MTTR by 50% by mentoring 4 SREs, automating JIRA alerts, and documenting 30+ incident runbooks.
Country Head – IT Infrastructure
CarFirst
11.2020 - 08.2021
- Led migration and optimization of workloads on JAZZ and Azure Cloud, improving system uptime and cost efficiency.
- Built NMS on AWS to monitor distributed infrastructure with custom alerting and reporting dashboards.
- Directed nationwide rollout of Ubiquiti network stack, improving WiFi reliability across all branch offices.
- Executed seamless migration from OLX-hosted Google Workspace with zero user disruption.
- Oversaw IT budgeting, procurement, and hardware lifecycle for all remote and central offices.
Regional Head – IT Operations
OLX Pakistan
07.2018 - 10.2020
- Standardized user access management across multiple platforms with OKTA SSO and G Suite integration.
- Designed and deployed scalable CISCO Meraki and VMware ESXi infrastructure across regional offices.
- Performed UAT and PoC evaluations for new tools and processes to ensure smooth rollout and adoption.
- Oversaw SLA compliance, IT logistics, and asset tracking across all business units.
IT Manager / System Administrator
Indus Hospital
09.2017 - 04.2018
- Planned IT budgets and resource allocation for hospital-wide operations.
- Deployed and managed VoIP systems (Elastix, FreePBX) and load balancers to improve communication flow.
- Led virtualization infrastructure using XEN servers and centralized monitoring via OPManager.
Assistant Manager IT
TRG World
02.2012 - 08.2017
- Maintained 24x7 infrastructure stability using VMware ESXi and Spiceworks-based asset monitoring.
- Rolled out PacketFence NAC and Lansweeper to improve endpoint visibility and policy enforcement.
- Managed cross-functional IT team operations including KPIs, incentives, and performance evaluations.
Network Administrator
Eden Housing Ltd
01.2011 - 01.2012
- Administered core IT infrastructure across 300+ endpoints, deploying ISA Server and domain controllers.
- Managed inter-office wireless communications with Ruckus and Kerio Control for optimized traffic routing.
Technical Support Analyst (L1/L2)
PTCL
08.2008 - 12.2010
- Provided frontline technical support and network troubleshooting to enterprise clients.
- Maintained high CSAT scores while resolving escalations in coordination with NMC teams.
Education
Bachelor’s Degree - undefined
University of the Punjab
FSc - undefined
Defence Degree College
SSC - undefined
Al Manahil Secondary School
Skills
Cloud Architecture (AWS, Azure, GCP, OCI), DevSecOps, Infrastructure as Code (Terraform, Jenkins, GitOps), Regulatory Compliance (SOC 2, HIPAA), Monitoring & Observability (Prometheus, Datadog, Wazuh), CI/CD Automation, Cost Optimization (FinOps), Team Leadership & Incident Response
undefinedWebsites
Certification
AZ-400 – Microsoft Certified: Azure DevOps Engineer Expert
Technologies & Tools
- Cloud Platforms: AWS, Azure, GCP, Oracle Cloud (OCI)
- DevOps & IaC: Jenkins, GitLab, Azure DevOps, Terraform, Ansible, Docker, Kubernetes
- Security: Snyk, Nessus, Wazuh, HashiCorp Vault, Cloudflare, mTLS, IAM, SIEM
- Monitoring: Prometheus, Grafana, Datadog, Elastic Stack, OPManager
- Compliance & Governance: SOC 2, HIPAA, NIST, Vanta, Sentinel
- Other Tools: JIRA, OKTA, G Suite, VMware, Spiceworks, PacketFence
Timeline
IT Head / Manager – DevOps & Security
iCareManager
07.2023 - Current
Senior DevOps Engineer (Multi-Cloud Platform Lead)
Technogenics
09.2021 - 12.2023
Country Head – IT Infrastructure
CarFirst
11.2020 - 08.2021
Regional Head – IT Operations
OLX Pakistan
07.2018 - 10.2020
IT Manager / System Administrator
Indus Hospital
09.2017 - 04.2018
Assistant Manager IT
TRG World
02.2012 - 08.2017
Network Administrator
Eden Housing Ltd
01.2011 - 01.2012
Technical Support Analyst (L1/L2)
PTCL
08.2008 - 12.2010
Bachelor’s Degree - undefined
University of the Punjab
FSc - undefined
Defence Degree College
SSC - undefined
Al Manahil Secondary School
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