Summary
Overview
Work History
Education
Skills
Timeline
Generic

RUTABA MALIK

Centralized Operating Department
Hyderabad

Summary

Dynamic professional with a proven track record at Customer Contact Channels, enhancing operational efficiency and team performance. Expert in data entry and maintaining confidentiality, I excel in deadline-driven environments. Demonstrated success in cross-functional collaboration and process optimization, significantly contributing to organizational goals with keen analytical insights.

Overview

9
9
years of professional experience

Work History

Centralized Operating Department

Customer Contact Channels
12.2023 - Current

Responsible for optimizing and coordinating centralized operations across multiple departments to ensure efficiency and resource allocation. Key responsibilities included:

  • Streamlined processes and standardized operating procedures to improve operational efficiency.
  • Collaborated with cross-functional teams to resolve issues and meet organizational goals.
  • Managed resource allocation (personnel, equipment, supplies) to ensure smooth operations.
  • Monitored performance, analyzed data, and reported key insights to senior management.
  • Led and trained a team to maintain high performance and adherence to best practices.
  • Addressed operational issues and implemented corrective actions in a timely manner.
  • Ensured compliance with organizational policies and safety regulations

Marketing

Internship
07.2018 - 08.2018

Assisted in the development and execution of marketing initiatives to enhance brand visibility and customer engagement. Key responsibilities included:

  • Conducted market research to identify trends and customer insights.
  • Supported content creation for social media, email campaigns, and promotional materials.
  • Assisted in executing marketing campaigns and tracking performance.
  • Managed social media accounts and analyzed engagement metrics.
  • Contributed to branding efforts, events, and advertising activities.
  • Provided reports on campaign effectiveness and offered optimization suggestions.

Teaching

Teacher
01.2016 - 01.2018

Education

MBA - Marketing

University of Sindh , Jamshoro ,
Jamshoro, Sindh, Pakistan
04.2001 -

Bachelor In Commerce - Commerce

Govt. Sachal Sarmast College,
Hyderabad
04.2001 -

HSC - Commerce

Govt. Sachal Sarmast College,
Hyderabad, Sindh, Pakistan
04.2001 -

Matric - Science

Akhtar Memorial Higher Secondary School
Hyderabad, Sindh, Pakistan
04.2001 -

Skills

    Data entry proficiency

    Maintaining confidentiality

    Deadline oriented

    Follow-up skills

Timeline

Centralized Operating Department

Customer Contact Channels
12.2023 - Current

Marketing

Internship
07.2018 - 08.2018

Teaching

Teacher
01.2016 - 01.2018

MBA - Marketing

University of Sindh , Jamshoro ,
04.2001 -

Bachelor In Commerce - Commerce

Govt. Sachal Sarmast College,
04.2001 -

HSC - Commerce

Govt. Sachal Sarmast College,
04.2001 -

Matric - Science

Akhtar Memorial Higher Secondary School
04.2001 -
RUTABA MALIKCentralized Operating Department