RUKHSANA KHALID
Human Resource Professional
Lahore, Punjab
Summary
Knowledgeable about all functions of Human Resource Management having strong leadership and team-building skills. Uses independent decision-making skills and sound judgment to positively impact the success of team. Experienced managing mid to large-scale teams with the ability to multi-task and prioritize to meet business goals.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
Work History
Assistant Director - Talent Acquisition
i2c Inc - FinTech/Digital Payments
04.2023 - Current
- Leading talent acquisition team overall and responsible for efficient and effective sourcing of top talent and meeting team targets
- Works with hiring managers to understand job context and human resource needs
- Prepares and submits job postings to job portals, career web site and other channels
- Screens and evaluates job applications, administers tests and HR assessments, conducts interviews and organizes interviews with hiring managers
- Drives the entire recruitment life cycle from sourcing to hiring for assigned positions
- Represents i2c in job fairs, talent hunt campaigns and campus recruitment etc
- Conducts background and reference checks of short-listed candidates
- Submits periodic reports to stakeholders to keep them update with recruitment status.
- Planned and executed successful special events, such as college fairs, open houses, and parent-teacher conferences
- Managed department budget to ensure adequate resources for staff development and instructional materials
- Designed individualized learning plans tailored to each student''s unique needs and goals
- Developed strong relationships with community partners to enhance educational opportunities for students
- Evaluated teacher performance through classroom observations and provided constructive feedback for improvement
- Increased student engagement by incorporating real-life examples and hands-on activities in lesson plans
- Led professional development workshops on topics such as classroom management, differentiated instruction, and assessment strategies
- Conducted regular safety drills to ensure preparedness in case of emergency situations at school premises
- Served on school committees focused on enhancing student achievement through curriculum review and policy implementation
- Created and updated records and files to maintain document compliance
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation
- Identified and communicated customer needs to supply chain capacity and quality teams
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations
- Managed senior-level personnel working in marketing and sales capacities
- Established team priorities, maintained schedules and monitored performance
- Evaluated employee performance and conveyed constructive feedback to improve skills
- Established performance goals for employees and provided feedback on methods for reaching those milestones
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs
- Defined clear targets and objectives and communicated to other team members
- Developed detailed plans based on broad guidance and direction
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty
- Successfully managed budgets and allocated resources to maximize productivity and profitability
- Applied effective time management techniques to meet tight deadlines.
- Resolved problems, improved operations and provided exceptional service.
- Developed strong communication and organizational skills through working on group projects.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Delivered services to customer locations within specific timeframes.
- Paid attention to detail while completing assignments.
- Passionate about learning and committed to continual improvement.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Strengthened communication skills through regular interactions with others.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Assistant Director - HRBP
i2c Inc - FinTech/Digital Payments
01.2023 - 03.2023
- Drive the entire employee life cycle from Onboarding, Off Boarding, Employee engagement, New joiner feedback sessions, Employee satisfaction surveys, Exit interviews and employee's retention
- Work collaboratively with team members and other units, striving to maintain excellent employee relations, a healthy work culture and environment
- Manage employee counselling and grievances in light of company policies.
- Coordinated field trips or off-campus activities that promote experiential learning opportunities outside the classroom setting.
- Coordinated cross-departmental collaboration to create interdisciplinary units that enriched students'' understanding of course material.
- Fostered a positive school culture by promoting open communication among staff members and celebrating successes together as a team.
- Designed individualized learning plans tailored to each student''s unique needs and goals.
- Served on school committees focused on enhancing student achievement through curriculum review and policy implementation.
- Assisted the Director in developing innovative programs to improve students'' academic performance and retention rate.
- Led professional development workshops on topics such as classroom management, differentiated instruction, and assessment strategies.
- Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
- Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
- Implemented data-driven strategies for continuous improvement of instruction and curriculum alignment.
- Increased student engagement by incorporating real-life examples and hands-on activities in lesson plans.
- Conducted regular safety drills to ensure preparedness in case of emergency situations at school premises.
- Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
- Managed department budget to ensure adequate resources for staff development and instructional materials.
- Evaluated teacher performance through classroom observations and provided constructive feedback for improvement.
- Ensured compliance with state education standards by regularly reviewing curriculum materials and teaching practices.
- Utilized technology tools like online gradebooks, attendance tracking systems, or educational software applications for efficient administrative tasks management.
- Mentored new teachers through observation, feedback, and professional development opportunities.
- Planned and executed successful special events, such as college fairs, open houses, and parent-teacher conferences.
- Developed strong relationships with community partners to enhance educational opportunities for students.
- Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures.
- Created and updated records and files to maintain document compliance.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Trained and mentored new employees on industry practices and business operations.
- Partnered with educators to instruct and mentor students with developmental and physical disabilities.
- Led team of [Number] [Type] professionals in special projects and daily operations.
- Oversaw purchasing and organization of [Type] inventory.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Developed detailed plans based on broad guidance and direction.
- Defined clear targets and objectives and communicated to other team members.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Established team priorities, maintained schedules and monitored performance.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Launched quality assurance practices for each phase of development
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Managed senior-level personnel working in marketing and sales capacities.
Lead HR Business Partner
i2c Inc - FinTech/Digital Payments
08.2022 - 12.2022
- Primarily responsible to work as Business Specialist and facilitate in the performance of key HR functions including Employee Operations, Policy Development and formulation, Performance Management, Compliance matters, Employee Relations and Engagement, Reports & Analytics activities etc.
- Devised hiring and recruitment policies for [Number]-employee company
- Collaborated with senior management to align HR initiatives with organizational goals.
- Administered benefits programs, optimizing cost-effectiveness while providing valuable offerings to employees.
- Streamlined recruitment processes for increased efficiency in talent acquisition.
- Enhanced employee satisfaction by implementing innovative HR strategies and policies.
- Managed conflict resolution processes to maintain a positive work environment and resolve employee disputes effectively.
- Reduced turnover rates by developing comprehensive employee retention programs.
- Established mentorship programs connecting experienced professionals with newer hires, fostering collaboration and knowledge sharing across the organization.
- Spearheaded diversity and inclusion initiatives, fostering a more inclusive workplace culture.
- Implemented succession planning strategies, ensuring leadership continuity and employee growth opportunities within the organization.
- Negotiated competitive compensation packages to attract top talent in the industry.
- Conducted thorough job analyses to develop accurate and detailed job descriptions for new hires.
- Optimized onboarding processes for new employees, ensuring seamless integration into their roles from day one.
- Championed change management efforts during company restructures, minimizing disruption to employees and maintaining morale during transitions.
- Created a strong employer brand by promoting company values and showcasing positive work culture both internally and externally.
- Developed metrics-driven performance appraisal systems, enabling objective evaluation of employee performance and identification of areas for improvement or growth opportunities.
- Evaluated the effectiveness of HR interventions through data analysis and continuous improvement efforts, adapting strategies as needed to achieve optimal results.
- Increased overall workforce productivity by identifying skill gaps within teams and providing targeted coaching or training solutions accordingly.
- Facilitated communication between employees and management by conducting regular feedback sessions and addressing concerns proactively.
- Partnered with legal counsel to ensure compliance with employment regulations, reducing potential liability risks for the organization.
- Improved employee performance through the implementation of tailored training and development programs.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
- Collaborated with leadership to assess and improve policies across board.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
- Promoted and enabled necessary changes to align operations with strategic plans.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
- Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels.
- Developed and delivered special events for company employees.
- Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business.
- Developed and maintained relationships with recruitment agencies, industry professionals and government agencies for successful recruitment efforts.
- Advised senior management on organizational development and change management initiatives.
- Collaborated closely with internal teams to develop and implement successful human resources systems and processes.
- Facilitated team-building activities and initiatives, improving collaboration and engagement.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Liaised between multiple business divisions to improve communications.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Structured compensation and benefits according to market conditions and budget demands.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Recruited top talent to maximize profitability.
- Devised hiring and recruitment policies for [Number]-employee company.
- Fostered positive work environment through comprehensive employee relations program.
- Coordinated technical training and personal development classes for staff members.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Distributed employee engagement surveys to identify areas of improvement.
- Instructed senior leaders on appropriate employee corrective steps.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
Lead HR Business Specialist (Operations)
i2c Inc - FinTech/Digital Payments
08.2021 - 07.2022
- Primarily responsible to work as Business Specialist and facilitate in the performance of key HR functions including Employee Operations, Policy Development and formulation, Performance Management, Compliance matters, Employee Relations and Engagement, Reports & Analytics activities etc.
- Developed strong client relationships through consistent communication and attentive service.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Transformed underperforming departments with strategic planning efforts focused on process improvement.
- Increased sales revenue with targeted marketing campaigns and strategic product positioning.
- Conducted thorough research to identify trends and inform decision-making for business growth initiatives.
- Negotiated favorable contracts with vendors, securing high-quality products at competitive prices.
- Organized large-scale events, ensuring seamless execution of logistics, registration, catering, and venue management.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Optimized supply chain management, resulting in reduced delivery times and increased inventory accuracy.
- Launched successful marketing campaigns that drove brand awareness among target audiences.
- Spearheaded innovative product development initiatives that increased market share and profitability margins.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
- Led successful sales presentations to prospective clients, resulting in increased partnerships and collaboration opportunities.
- Managed budgets effectively, consistently staying within financial constraints while maximizing resource allocation for optimal results.
- Mentored junior team members, fostering professional growth through guidance on best practices in the industry.
- Reduced costs by identifying inefficiencies in operations and implementing cost-saving measures.
- Earned recognition as a top performer consistently exceeding targets throughout my tenure as a specialist in the field.
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Oversaw daily operations of a busy office environment, ensuring tasks were completed efficiently and accurately.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
- Followed all company policies and procedures to deliver quality work.
- Created and delivered presentations to internal and external stakeholders to showcase work.
- Maintained current understanding of market conditions, compliance standards and best practices.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Built and managed relationships with key clients and partners to drive growth.
- Coordinated and executed marketing campaigns to generate new leads and sales opportunities.
- Devised and implemented strategies to optimize digital marketing campaigns.
- Developed and implemented systems to track customer feedback and satisfaction.
- Collaborated with internal departments to align marketing campaigns.
- Monitored industry trends to adapt strategies accordingly.
- Analyzed marketing data and trends to identify opportunities for improvement.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Educated staff on organizational mission and goals to help employees achieve success.
- Frequently inspected production area to verify proper equipment operation.
- Gathered, organized and input information into digital database.
- Observed packing operations to verify conformance to specifications.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Collected, arranged, and input information into database system.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Developed effective improvement plans in alignment with goals and specifications.
- Maintained database systems to track and analyze operational data.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Devised and implemented processes and procedures to streamline operations.
- Evaluated customer needs and feedback to drive product and service improvements.
- Conducted regular reviews of operations and identified areas for improvement.
- Created and managed project plans, timelines and budgets.
HR Business Specialist
i2c Inc - FinTech/Digital Payments
11.2017 - 07.2021
- Primarily responsible to work as Business Specialist and facilitate in the performance of key HR functions including Employee Operations, Policy Development and formulation, Performance Management, Compliance matters, Employee Relations and Engagement, Reports & Analytics activities etc.
- Transformed underperforming departments with strategic planning efforts focused on process improvement.
- Negotiated favorable contracts with vendors, securing high-quality products at competitive prices.
HR Business Partner
Berger Paints Pakistan Limited
07.2015 - 10.2017
- Performing the role of HR Business Partner that facilitates the performance of key HR functions including i.e
- Talent Management, Manpower Planning, Training & Development, Team building, Employee Engagement & Motivation etc.
- Created a strong employer brand by promoting company values and showcasing positive work culture both internally and externally.
- Managed conflict resolution processes to maintain a positive work environment and resolve employee disputes effectively.
- Streamlined recruitment processes for increased efficiency in talent acquisition.
- Spearheaded diversity and inclusion initiatives, fostering a more inclusive workplace culture.
- Optimized onboarding processes for new employees, ensuring seamless integration into their roles from day one.
- Implemented succession planning strategies, ensuring leadership continuity and employee growth opportunities within the organization.
- Conducted thorough job analyses to develop accurate and detailed job descriptions for new hires.
- Partnered with legal counsel to ensure compliance with employment regulations, reducing potential liability risks for the organization.
- Championed change management efforts during company restructures, minimizing disruption to employees and maintaining morale during transitions.
- Facilitated communication between employees and management by conducting regular feedback sessions and addressing concerns proactively.
- Increased overall workforce productivity by identifying skill gaps within teams and providing targeted coaching or training solutions accordingly.
- Administered benefits programs, optimizing cost-effectiveness while providing valuable offerings to employees.
- Evaluated the effectiveness of HR interventions through data analysis and continuous improvement efforts, adapting strategies as needed to achieve optimal results.
- Collaborated with senior management to align HR initiatives with organizational goals.
- Reduced turnover rates by developing comprehensive employee retention programs.
- Established mentorship programs connecting experienced professionals with newer hires, fostering collaboration and knowledge sharing across the organization.
- Developed metrics-driven performance appraisal systems, enabling objective evaluation of employee performance and identification of areas for improvement or growth opportunities.
- Enhanced employee satisfaction by implementing innovative HR strategies and policies.
- Improved employee performance through the implementation of tailored training and development programs.
- Negotiated competitive compensation packages to attract top talent in the industry.
- Collaborated with leadership to assess and improve policies across board.
- Managed full cycle of recruiting, hiring, and onboarding new employees.
- Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
- Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
- Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
- Promoted and enabled necessary changes to align operations with strategic plans.
- Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
- Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
- Developed and delivered special events for company employees.
- Facilitated team-building activities and initiatives, improving collaboration and engagement.
- Conducted employee surveys and interviews to evaluate employee engagement and job satisfaction levels.
- Integrated talent management process to include detailed analysis of potential talent gaps and development of career plans to identify and retain current talent and attract outside talent to business.
- Advised senior management on organizational development and change management initiatives.
- Collaborated closely with internal teams to develop and implement successful human resources systems and processes.
- Developed and maintained relationships with recruitment agencies, industry professionals and government agencies for successful recruitment efforts.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Recruited top talent to maximize profitability.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Distributed employee engagement surveys to identify areas of improvement.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
- Instructed senior leaders on appropriate employee corrective steps.
- Fostered positive work environment through comprehensive employee relations program.
- Devised hiring and recruitment policies for [Number]-employee company.
- Coordinated technical training and personal development classes for staff members.
- Structured compensation and benefits according to market conditions and budget demands.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Liaised between multiple business divisions to improve communications.
HR Executive
Berger Paints Pakistan Limited
05.2012 - 06.2015
- Performing the role of HR Business Partner that facilitates the performance of key HR functions including i.e
- Talent Management, Manpower Planning, Training & Development, Team building, Employee Engagement & Motivation etc.
- Maintained up-to-date knowledge of employment laws, proactively investigating potential liabilities or risks within the organization.
- Ensured compliance with labor laws and regulations by staying current on industry best practices and updating policies accordingly.
- Implemented successful training programs, enhancing employee skills and productivity levels across the organization.
- Managed employee recognition programs, celebrating individual and team accomplishments to encourage continued excellence in performance.
- Led performance management initiatives, setting clear expectations for employees and regularly monitoring progress towards goals.
- Administered compensation plans effectively, conducting market research to ensure competitive salary offerings within the industry.
- Negotiated favorable contracts with vendors, resulting in cost savings on various HR services and products.
- Collaborated with department heads to develop strategic staffing plans that meet organizational needs both short-term and longterm.
- Increased talent pool by implementing effective recruitment strategies, including targeted job postings and networking events.
- Enhanced employee satisfaction through the development of comprehensive benefits packages and wellness programs.
- Developed comprehensive onboarding programs to ensure new employees'' smooth transition into the organization.
- Streamlined HR processes by implementing efficient workflows and reducing paperwork.
- Facilitated open communication channels between employees and management to promote a positive workplace culture.
- Managed complex employee relations issues, conducting investigations and resolving conflicts fairly and efficiently.
- Conducted thorough employee evaluations to identify areas for improvement, providing constructive feedback and guidance for growth opportunities.
- Leveraged data-driven analysis of HR metrics to make informed decisions regarding personnel management strategies.
- Championed diversity initiatives, fostering an inclusive working environment where all employees feel valued and respected.
- Reduced turnover rates by creating a supportive work environment and addressing employee concerns promptly.
- Oversaw payroll processing, ensuring accurate payments while adhering to strict deadlines for submission.
- Improved workforce diversity with targeted recruitment initiatives for underrepresented groups.
- Led and directed work of [Number] HR team members and handled hiring, training and termination.
- Spearheaded innovative recruitment practices and mobilized management in targeted hiring that matched company needs.
- Launched internal skills and leadership training program via electronic learning management system, gaining [Number] new trainees within first quarter of deployment.
- Implemented new performance review procedures that gained support and full compliance from [Number] percent of employees.
- Built human resource organization and aligned people and culture with corporate strategic priorities and operations.
- Stimulated employee engagement, loyalty, and commitment to values and culture of company, resulting in [Number]% retention rate increase.
- Navigated federal, state and local employment laws and regulations and adjusted company practices and policies to confirm complete compliance.
- Researched and analyzed human resources trends and best practices and drove corporate policy changes to optimize business performance.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Interviewed potential hires, negotiated salaries and benefits and performed reference checks.
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Directed hiring and onboarding programs for new employees.
- Followed programs closely to assess effectiveness and make proactive changes to meet changing demands.
- Participated at strategic and operational level to develop and strengthen human resources services, relationships and mission.
- Performed administrative and customer service functions by responding to general employee inquiries, addressing employee relations issues and scheduling meetings.
- Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote equitable workplace.
- Managed other HR staff and oversaw completion of tasks and initiatives.
- Conducted company-wide town hall meetings to convey updates.
- Fostered cross-functional relationships to connect managers and employees and improve overall efficiency.
- Wrote employee manual to cover company policies, disciplinary procedures, code of conduct and benefits information.
- Spearheaded shared governance and collaboration on employee relations, HR administration, collective bargaining agreements and related HR topics.
- Developed succession plans and promotion paths for staff.
- Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
Education
MBA, Human Resource Management -
UNIVERSITY OF CENTRAL PUNJAB (UCP)
01.2009 - 04.2012
Bachelor's in Commerce (Hons) - undefined
UNIVERSITY OF THE PUNJAB
01.2005 - 04.2009
Skills
MS Office
undefinedProfessional Development
Certified Human Resource Professional (CHRP), Pakistan Institute of Quality Control (PIQC), 2014, Lahore
Training
- Train the trainer by Mr. Naseem Zafar Iqbal- Training impact
- Effective self-management by Mr. Sohail Rizvi- Bank Alfalah
- Self-Motivation by Mr. Faisal Wahab - Mobilink Corporate trainer
- Workshop on Conflict management by Dr. Saad Ullah Asad
- Team Building I am with You by Mr. Naseem Zafar Iqbal- Training impact t
- Vision Mission training session by Mr. Zafar Aziz Osmani
- Communication Skills, Stress Management, Understanding Culture, Time Management at i2c
Timeline
Assistant Director - Talent Acquisition
i2c Inc - FinTech/Digital Payments
04.2023 - Current
Assistant Director - HRBP
i2c Inc - FinTech/Digital Payments
01.2023 - 03.2023
Lead HR Business Partner
i2c Inc - FinTech/Digital Payments
08.2022 - 12.2022
Lead HR Business Specialist (Operations)
i2c Inc - FinTech/Digital Payments
08.2021 - 07.2022
HR Business Specialist
i2c Inc - FinTech/Digital Payments
11.2017 - 07.2021
HR Business Partner
Berger Paints Pakistan Limited
07.2015 - 10.2017
HR Executive
Berger Paints Pakistan Limited
05.2012 - 06.2015
MBA, Human Resource Management -
UNIVERSITY OF CENTRAL PUNJAB (UCP)
01.2009 - 04.2012
Bachelor's in Commerce (Hons) - undefined
UNIVERSITY OF THE PUNJAB
01.2005 - 04.2009
Similar Profiles
Xynis CharalamposXynis Charalampos
Issuing and Payments Operations Manager at EveryPay (E-commerce & Digital Payments, In-house technology, FinTech)Issuing and Payments Operations Manager at EveryPay (E-commerce & Digital Payments, In-house technology, FinTech)
Ilsa Marium ChaudharyIlsa Marium Chaudhary
Senior Software Engineer Product Operations at I2c IncSenior Software Engineer Product Operations at I2c Inc
Arslan TariqArslan Tariq
Software Engineer at I2c IncSoftware Engineer at I2c Inc