Rubab Batool
Manager
Lahore
Summary
Seasoned Program Officer adept at evaluating progress and implementing strategic improvements. Decisive and forward-thinking leader with a resourceful approach. Offering 10 years of progressive experience.
Overview
9
9
years of professional experience
10
10
years of post-secondary education
Work History
Program Officer
Punjab Information Technology Board
Lahore
06.2022 - Current
- Coached team members on productivity strategies to accomplish challenging goals.
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Interacted with customers and clients to identify business needs and requirements.
- Collaborated with business leadership to set priorities based on business needs, resource capacity and risk exposure.
- Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
- Monitored staff organization and suggested improvements to daily functionality.
- Recorded, analyzed, and distributed statistical information.
- Inspected products and worker progress throughout production.
Assistant Program Officer
Punjab Information Technology Board
Lahore
06.2017 - 06.2022
- Implemented programmatic changes in collaboration with director.
- Provided assistance in crisis intervention situations.
- Completed or supervised required or designated program documents.
- Coordinated daily activities and assignments of direct reports.
- Created engaging environment that fostered sense of belonging.
- Determined staffing plans to achieve program goals and objectives and participated in hiring decisions for new program staff.
Information Officer
Kips
Lahore
11.2013 - 05.2017
- Developed informational documents such as brochures, flyers and fact sheets.
- Conducted outreach campaigns and events to reach specific populations.
- Wrote speeches and press releases targeting different groups and topics.
- Maintained web pages, intranet and social media accounts.
- Assisted with developing and managing advertising campaigns.
- Drafted speeches for company executives and advised on media talking points.
- Researched latest market trends and analyzed data to develop public relations strategies and tactics.
- Reviewed marketing materials and documents for brand accuracy and trending design.
- Managed editorial calendars and rescheduled PR events and meetings.
- Taught in-house employees strategies for successful internal and external communications.
Education
MPhil (TQM) - Total Quality Management
University of The Punjab
Lahore 08.2016 - 08.2018
BBA (Hons) CGPA - Administration Sciences
University of Education
Lahore 08.2009 - 08.2013
F.Sc Pre-engineering -
Punjab College of Science
Lahore 08.2007 - 08.2009
Matriculation - Science
Hajvery Lycum High School
08.2005 - 08.2007
Skills
Self-Motivated
Teamwork and Collaboration
Problem-Solving
Strategic planning
Documentation skills
Proficient in MS Office
Accomplishments
- Used Microsoft Excel to develop tracking spreadsheets.
- Collaborated with team of 20 in the development of ITBMS project.
- Supervised team of 20 staff members.
- Digitized Local Government staff data at HRMIS by completing 90% with accuracy and efficiency for ITBSM project.
Timeline
Program Officer
Punjab Information Technology Board
06.2022 - Current
Assistant Program Officer
Punjab Information Technology Board
06.2017 - 06.2022
MPhil (TQM) - Total Quality Management
University of The Punjab
08.2016 - 08.2018
Information Officer
Kips
11.2013 - 05.2017
BBA (Hons) CGPA - Administration Sciences
University of Education
08.2009 - 08.2013
F.Sc Pre-engineering -
Punjab College of Science
08.2007 - 08.2009
Matriculation - Science
Hajvery Lycum High School
08.2005 - 08.2007