Rooma Gull
Multan
Summary
Dynamic hairstylist and makeup artist with a proven track record of building a loyal clientele through exceptional customer service and personalized consultations. Skilled in creative coloring and bridal makeup application, I excel in enhancing client satisfaction and fostering relationships, consistently achieving positive feedback and memorable experiences.
Overview
11
11
years of professional experience
Work History
Hairstylist
Self Employed
Multan, Punjab, Pakistan
01.2019 - Current
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Resolved guest complaints about service or style.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Determined appropriate hair treatments based on conditions and textures.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Mixed pigments and used proper techniques to achieve desired color.
- Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
- Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
- Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
- Educated clients on proper hair care and recommended products suited to their hair type.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Used social media platforms to promote salon and services.
- Styled hair, makeup and nails for customers for special events and occasions.
Makeup Artist
Self Employed
Multan, Punjab, Pakistan
01.2014 - Current
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Sanitized makeup tools to avoid spread of infection.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
- Scheduled onsite and offsite makeup appointments for clientele.
- Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
- Applied makeup in accordance with clothing style.
- Prepared skin for makeup application by cleaning, moisturizing and priming.
- Increased customer loyalty through exceptional service and tailored makeup applications.
- Guided clients through pre-event trials to determine optimal color palettes and styles that complement their individual aesthetic preferences.
- Assessed customer skin tone and complexion to determine appropriate products and materials to use.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
Education
Bachelor of Arts -
Bahauddin Zakariya University
Multn07-2008
Makeup & Hair Styling
Femina Institute
Multan02-2017
Hairs Styles, Hair Dye
Color Way
Multan02-2020
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Hair styling techniques
- Schedule management
- Relationship building and management
- Highly motivated self-starter
- Hair extensions
- Highlights and lowlights
- Natural hair care
- Styling tools
- Cuts for women
- Balayage technique
- Updo styling
- Thermal styling
- Hair straightening
- Continuing education
- Color corrections
- Chemical safety
- Creative coloring
- Foiling expertise
- Cosmetology
- Color principles
- Curly hair specialist
- Bridal makeup application
- Eyebrow styling
- Makeup application
- Eyebrow shaping
- Texture services
- Skin-tone management
- Makeovers
- Color composition
- Outstanding customer service
- Hair cutting and trimming
- Blow-dry styling
Timeline
Hairstylist
Self Employed
01.2019 - Current
Makeup Artist
Self Employed
01.2014 - Current
Bachelor of Arts -
Bahauddin Zakariya University
Makeup & Hair Styling
Femina Institute
Hairs Styles, Hair Dye
Color Way