Rooma Gull
Multan
Summary
Dynamic hairstylist and makeup artist with a proven track record of building a loyal clientele through exceptional customer service and personalized consultations. Skilled in creative coloring and bridal makeup application, I excel in enhancing client satisfaction and fostering relationships, consistently achieving positive feedback and memorable experiences.
Overview
11
11
years of professional experience
Work History
Hairstylist
Self Employed
01.2019 - Current
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Resolved guest complaints about service or style.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Determined appropriate hair treatments based on conditions and textures.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Mixed pigments and used proper techniques to achieve desired color.
- Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
- Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
- Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
- Educated clients on proper hair care and recommended products suited to their hair type.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Used social media platforms to promote salon and services.
- Styled hair, makeup and nails for customers for special events and occasions.
Makeup Artist
Self Employed
01.2014 - Current
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Sanitized makeup tools to avoid spread of infection.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
- Scheduled onsite and offsite makeup appointments for clientele.
- Developed customized makeup plans for bridal parties, contributing to memorable wedding experiences.
- Applied makeup in accordance with clothing style.
- Prepared skin for makeup application by cleaning, moisturizing and priming.
- Increased customer loyalty through exceptional service and tailored makeup applications.
- Guided clients through pre-event trials to determine optimal color palettes and styles that complement their individual aesthetic preferences.
- Assessed customer skin tone and complexion to determine appropriate products and materials to use.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
Education
Bachelor of Arts -
Bahauddin Zakariya University
Multn07-2008
Makeup & Hair Styling
Femina Institute
Multan02-2017
Hairs Styles, Hair Dye
Color Way
Multan02-2020
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Hair styling techniques
- Schedule management
- Relationship building and management
- Highly motivated self-starter
- Hair extensions
- Highlights and lowlights
- Natural hair care
- Styling tools
- Cuts for women
- Balayage technique
- Updo styling
- Thermal styling
- Hair straightening
- Continuing education
- Color corrections
- Chemical safety
- Creative coloring
- Foiling expertise
- Cosmetology
- Color principles
- Curly hair specialist
- Bridal makeup application
- Eyebrow styling
- Makeup application
- Eyebrow shaping
- Texture services
- Skin-tone management
- Makeovers
- Color composition
- Outstanding customer service
- Hair cutting and trimming
- Blow-dry styling
Timeline
Hairstylist
Self Employed
01.2019 - Current
Makeup Artist
Self Employed
01.2014 - Current
Bachelor of Arts -
Bahauddin Zakariya University
Makeup & Hair Styling
Femina Institute
Hairs Styles, Hair Dye
Color Way
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