Roha Fatima

Organizational Development/Human Ops responsibilities:

• Create and execute talent management programs that attract, develop, and retain top talent, and support career growth and development.
• Oversee employee relations, including coaching, counseling, and disciplinary actions, to ensure a positive and respectful work environment.
• Drive employee engagement initiatives, such as surveys, recognition programs, and employee events, to promote a culture of high performance and continuous improvement.
• Creating employee engagement plans, getting necessary budget approval, and initiating activities.
• Developing operational plans to ensure efficient use of company resources while achieving business goals.
• Developing and implementing strategic plans that align with organizational goals.
• Organizing and reviewing probation evaluation form, biannual reviews, and annual reviews.
• Collaborate with the Business Development team weekly.
• Working with the Business Department to analyze data, identify areas for improvement, and implement corrective measures.
• Creating and maintaining sheets of individual resources according to their compensation package.
• Developed and implemented strategies to increase executive efficiency.
• Conducted research on industry trends, competitive landscapes, and customer needs.
• Organized and facilitated regular meetings with senior management teams.
• Analyzed financial data to identify areas of cost savings and revenue growth.
• Collaborated with other departments in the organization to develop strategic plans.
• Created reports summarizing progress against organizational goals and objectives.
• Managed budgeting processes for various projects across the organization.
• Implemented effective communication protocols between executives and staff members.
• Identified opportunities for improvement in existing business processes.
• Assisted in developing long-term goals that align with corporate strategy.
• Provided guidance on operational policies and procedures to ensure compliance with regulatory requirements.
• Monitored performance metrics to measure progress against organizational targets.
• Designed training programs for new employees on executive level topics.
• Coordinated cross-functional teams to deliver high quality results within tight timelines.
• Facilitated team building activities designed to boost morale among staff members.
• Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
• Promoted professional and personal development of individual team members by administering performance evaluations.

Recruitment & Talent Acquisition:

• Responsible for sourcing, attracting, interviewing, hiring, and onboarding technical and non-technical employees.

Software Engineers (ROR, Angular, .Net, DevOps, Android, iOS, PHP/Laravel, MEAN, MERN, Full Stack, AWS, Node, React, Salesforce, ServiceNow)

Quality Assurance Engineers (Manual & Automation), SDE.

UI/UX Engineers, Designers

HR Executives/Officers

• Conducting in-depth job analysis to generate precise job descriptions and interview questions.
• Determine selection criteria for candidates by liaising with managers, and in case of technical positions, with developers/engineers.
• Using social media platforms such as LinkedIn and Rozee.pk to advertise positions in order to attract candidates and build relationships.
• Headhunting - identifying and approaching suitable candidates who may already be in work or looking for work, or as per the criteria of the position vacant.
• Using CVs databases to match the right person to the required job criteria.
• Identify and refine the most suitable talent from the available candidates.
• Plan interviews and selection procedures, including screening calls, assessments, and onsite/online interviews.
• Briefing the candidate about the responsibilities, salary, and benefits of the job.
• Informing candidates about the results of interviews.
• Creating onboarding plans, conducting orientations, and educating newly hired employees on HR policies, internal procedures, and regulations.

• Together with the HRBP, acts as a single point contact of HR aspects for the employees and managers
• Ensures the smooth execution of on-boarding and off-boarding processes
• Manages employee relations, employee's grievance and disciplines in basic to low-complex context
• Works closely with management to develop and implement solutions to improve work relationships, build morale, and increase productivity and retention
• Works with HRBP to provide initiatives and improvements for current and new HR/company's policies, processes, and programs
• Conduct exit interviews and manage the separation process, following up with managers on feedback and action items
• Conducts warning sessions in order to maintain discipline
• Monthly reports to HRBP on assigned tasks and provides timely and periodic reports/statistics within the scope of work
• Ensures the consistent application of policies, procedures, and guidelines related to various aspects of conduct and discipline work; identifies problems and issues to be addressed and proposes corrective actions; liaises with relevant parties
• Participating in evaluation and monitoring of training programs to ensure success
• Follows up to ensure training objectives are met
• Regular follow up with Operations team in order to ensure smooth processes

• Recruitment & Talent Acquisition (majorly): Responsible for sourcing, attracting, interviewing, hiring and onboarding technical and non-technical employees
• Software Engineers (ROR, Angular, .Net, DevOps, Android, IOS, PHP/Laravel, MEAN, MERN, Full Stack, AWS, Node, React)
• Quality Assurance Engineers (Manual & Automation)
• UI/UX Engineers/Designers
• Project Managers
• HR Executives/Officers
• Customer Service Representatives/Chat Support Agents
• Conducting in-depth job analysis to generate exact job descriptions and interview questions
• Determine selection criteria for candidates by liaising with managers and in case of technical positions, with developers/engineers
• Using social media platforms such as Linkedin, Rozee.pk to advertise positions in order to attract candidates and build relationships
• Headhunting - identifying and approaching suitable candidates who may already be in work or looking for work or as per the criteria of the position vacant
• Using C.Vs databases to match the right person to the required job criteria
• Identify and refine down the most suitable talent from available candidates
• Plan interviews and selection procedures including screening calls, assessments and onsite/online interviews
• Briefing the candidate about the responsibilities, salary and benefits of the job
• Informing candidates about the results of interviews
• Creating onboarding plans, conducting orientations and educating newly hired employees on HR policies, internal procedures and regulations
• HR/Organizational Development responsibilities(majorly): Creating employee engagement plans, getting necessary budget approval and initiating activities
• Organizing and reviewing internship evaluation, probation evaluation and annual employee performance reviews and appraising their pay scale
• Promote HR programs to create an efficient and conflict-free workplace
• Assist in development and implementation of human resource policies
• Enhance job satisfaction by resolving issues promptly, applying new perks and benefits and organizing team building activities
• Undertake tasks around performance management
• Developing compensation and benefits plan
• Handling day-to-day HR operations; generating official internal documents such as offer letters, appointment letters, salary slips and warning letters
• Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
• Assist with budget monitoring and payroll management
• Handling social media posting on various platforms such as Linkedin and Facebook
• Generating weekly Minutes of Meeting
• Investigate complaints brought forward by employees

• Using social media to advertise positions in order to attract candidates and build relationships
• Headhunting - identifying and approaching suitable candidates who may already be in work or looking for work or as per the criteria of the position vacant
• Using candidate databases to match the right person to the client's required criteria
• Receiving and reviewing applications (CVs), managing interviews and creating a shortlist of candidates for the client
• Conducting psychometric test on clients according to the nature of the job position
• Briefing the candidate about the responsibilities, salary and benefits of the job
• Preparing CVs and correspondence to forward to clients regarding suitable applicants
• Organizing interviews for candidates as requested by the client
• Informing candidates about the results of interviews
• Provide logistic support for event management (workshops/seminars/training)
• Preparing correspondence, documentation, or presentation materials