Dr. RIDAH TARIQ

• Led daily operations serving ~400 clients, maintaining efficient service delivery and procedural consistency.
• Managed and supported a team of 14, earning >70% positive feedback from peers on leadership, scheduling, and team morale.
• Facilitated cross-functional coordination with medical, logistics, and external providers to strengthen emergency readiness.
• Streamlined coordination and staff scheduling, reducing workflow delays by ~15% over 6 months through standardized planning systems.

• Onboarded 30–45 volunteers across 3 group sessions since October 2024, converting ~20 into regularly engaged contributors through comprehensive orientation on mechanics, shift schedules, and digital tools.
• Managed volunteer validation and tracking, reviewing and approving hours logged in the online platform to maintain accountability and accurate reporting.
• Standardized onboarding process, guiding newcomers through day‑centre operations, role expectations, and shift options to streamline integration and improve readiness.

• Mentored 3 young professionals through Brussels’ Service Citoyen program during 6-month placements, guiding their transition into Red Cross day‑centre staff roles.
• Delivered structured onboarding and shift scheduling, validated working hours, and conducted quarterly reviews, resulting in 100% satisfaction (avg. 4.9/5) and full-time roles offered to 2 mentees.
• Served as primary liaison and support contact, fostering professional growth and ensuring smooth integration into operations.

cation], Pakistan · [Start–End Date]

• Coordinated weekly task assignments based on central operational plans, enabled ~60% intake completion success by guiding vulnerable individuals through psychosocial support and access to education, housing, and legal services.
• Delivered medical advisory support and facilitated liaison communication between frontline teammates and senior staff, escalating issues effectively and ensuring seamless daily handovers.

• Supported surgical and emergency eye procedures, assisting patient care operations with precision and empathy.
• Delivered specialized vision health services, coordinating closely with medical teams to uphold high-quality standards.
• Demonstrated strong professionalism under pressure, ensuring patient safety and clear communication during critical conditions.

• Managed 150–200 daily ophthalmology outpatients, optimizing flow through efficient triage, and assisted in 10–15 ophthalmic procedures weekly, including anesthesia blocks and surgical prep in the minor OT.
• Supported oncology, dermatology & psychiatry outpatient care, preparing chemotherapy doses, drawing labs every other day, handling admissions, and maintaining .