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Rida Hameed
Student, Research Technologist
Karachi
Summary
Academic Details Work Experience Project Details To work in fast paced environment that would allow for personal growth and development and where I can add value to the system, making sure that all my skills and competencies are not only utilized but as well as groomed and polished.
Overview
3
3
years of professional experience
5
5
Certificates
3
3
Languages
Work History
Research Technologist
Pakistan Institute of Living and Learning
Karachi
02.2022 - Current
- Kept work areas extremely clean and sanitized properly to avoid errors in research.
- Leading 3 towns with the Support of senior management with creation and enhancement of continuous improvement of research procedures.
- Handled all troubleshooting tasks in work with manufacturers to resolve problems.
- Followed research protocols when gathering data.
Travel Counselor
Airblue Airlines
Karachi
08.2021 - 01.2022
- Arranged travel accommodations for groups, couples, executives and special needs clients.
- Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
Assistant Manager
Arya Enterprises Investment Management Company
Karachi
01.2021 - 07.2021
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Developed strategy to increase sales and drive profits.
- Monitored security to protect employees, customers and property.
- Introduced new products or services, increased marketing activities and improved customer service to drive sales.
- Created employee schedules to align coverage with forecasted demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Business Development Representative
Etimad Online Groceries
Karachi
01.2020 - 12.2020
- Communicated with local organizations to build networks and develop leads.
- Increased brand awareness, website traffic and sales by implementing effective marketing campaigns and strategies.
- Managed needs of more than 50 customers at once using strong prioritization and multitasking abilities.
- Tracked sales calls in database for relationship management.
- Expanded business through effective network development, identifying new and prospective clients.
- Met with current clients to assess needs and develop improvement plans.
Front Desk Receptionist
Click5
Karachi
01.2019 - 12.2019
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
- Designed employee work schedules to address complete operational needs.
- Greeted guests at front desk and engaged in pleasant conversations while managing students representative become free.
- Introduced customers to resort amenities with pleasant and helpful demeanor.
- Trained new team members on company procedures, students service and issue resolution.
Education
Master's - psychology
University of karachi
Bachelor's - Geography
University of karachi
Intermediate - Commerce
Shaheed e Millat Govt. Degree College for Women
Matriculation - undefined
The Genesis School
Skills
Inventory ordering
Accomplishments
- Event management
- Took parts in all those events which organized by the university and college
- Period : 3 days event, 1 week event Team Size: 5, R-181 gulshan e iqbal block 13D/2 karachi
- Supervised team of 25 staff members.
Certification
Good clinical practice
Interests
Music
Horse riding
Timeline
Research Technologist
Pakistan Institute of Living and Learning
02.2022 - Current
Good clinical practice
02-2022
Post-symposium workshop
12-2021
Travel Counselor
Airblue Airlines
08.2021 - 01.2022
Assistant Manager
Arya Enterprises Investment Management Company
01.2021 - 07.2021
Effective online learning with UNICAF
12-2020
Digital marketing with UNICAF
12-2020
Mental health managing with UNICAF
12-2020
Business Development Representative
Etimad Online Groceries
01.2020 - 12.2020
Front Desk Receptionist
Click5
01.2019 - 12.2019
Master's - psychology
University of karachi
Bachelor's - Geography
University of karachi
Intermediate - Commerce
Shaheed e Millat Govt. Degree College for Women
Matriculation - undefined
The Genesis School
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