Muhammad Nabeel Khan

• Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
• Enhanced CRM system usage within the team, ensuring accurate tracking of all activities for improved pipeline visibility and forecasting accuracy.
• Built rapport with customers and assessed needs to make product recommendations and upsell.
• Established long-term relationships with clients, leading to increased repeat business and customer loyalty.

Managed inbound customer calls related to telecom issues, providing effective solutions while enhancing customer satisfaction. Proactively introduced and promoted new services through cross-selling and up-selling strategies, contributing to increased sales and customer retention."

Specialized in truck dispatch operations, efficiently sourcing and securing carriers through targeted cold calling. Leveraged deep expertise in both sales and logistics to build strong relationships with carriers, optimizing route efficiency and ensuring timely deliveries. Demonstrated a keen ability to drive results in a fast-paced, dynamic environment.