Rehan Rafique

Enhanced team productivity by providing guidance on effective time management and prioritization techniques.

• Onboarded 5 different clients in GCS and with help of policies and procedures.
• Evaluated existing business models, identifying areas of improvement to increase revenue generation potential.
• Developed complete business plans and operational strategies for new and existing business.
• Increased client satisfaction by implementing tailored solutions for their unique business needs.
• Established and maintained relationships with key stakeholders for growth opportunities and successful partnerships.
• Led process improvement initiatives that resulted in streamlined workflows and increased overall efficiency within organization.
• Delivered successful projects within tight deadlines, ensuring consistent client satisfaction and timely project completion.
• Identified growth opportunities for clients by conducting thorough financial and risk assessments.
• Mentored junior consultants, fostering professional development and sharing industry expertise.
• Led restructuring of organization internal processes, resulting in improved performance.
• Performed as consultant for startup business in areas of marketing, logistics, and training to various behavioral healthcare service professionals.
• Streamlined operational processes with integration of innovative technologies, reducing overall costs.
• Developed business strategies by conducting comprehensive market research and competitor analysis.
• Established strong client relationships through excellent communication and negotiation skills to secure long-term contracts.
• Collaborated with cross-functional teams to ensure seamless execution of complex projects while meeting all stakeholders'' expectations.
• Built strong relationships with clients by consistently delivering actionable insights.
• Streamlined client operations with integration of new technological solutions, enhancing overall efficiency.
• Developed risk management plans to protect clients against potential threats.
• Analyzed financial data to identify cost-saving opportunities for clients.
• Crafted customized marketing strategies that increased brand visibility for clients.
• Enhanced team productivity by leading workshops on efficient project management techniques.
• Created financial models to forecast business growth opportunities for clients.
• Facilitated collaboration between departments to ensure alignment with strategic goals.
• Assessed competitive landscapes, providing clients with strategies to outperform rivals.
• Guided clients through change management processes, minimizing disruptions to business operations.
• Designed and implemented training programs for client staff, boosting their skills and performance.
• Improved client satisfaction with tailored consulting services.
• Helped meet changing demands by recommending improvements to business systems or procedures.
• Evaluated staff performance and provided coaching to address inefficiencies.
• Evaluated customer needs and feedback to drive product and service improvements.
• Collected, arranged, and input information into database system.
• Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
• Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
• Supported creation of detailed, technical financial models to value potential acquisition targets.
• Frequently inspected production area to verify proper equipment operation.

• Managed 3 different Regions of company and provided them helpdesk support.
• Diagnosed network problems involving combination of hardware, software, power and communications issues.
• Improved network performance by troubleshooting and resolving hardware, software, and connectivity issues.
• Reduced downtime for clients by providing efficient technical support and timely issue resolution.
• Supported users in setup and configuration of wireless bridge networks.
• Conducted regular preventative maintenance on networks to ensure continued stability and performance.
• Implemented monitoring tools for proactive identification of potential issues before it became critical problems.
• Set up hardware and software in optimal configurations to meet network performance requirements.
• Investigated and corrected problems with printers, copiers and other peripheral devices.
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