REHAN ALI
E-commerce Specialist
Karachi,Sindh
Summary
Dynamic E-commerce Specialist who utilizes knowledge of managing projects & resources in an efficient manner by using top quality industry solutions that creates customer value. Proactive and achievement-oriented bringing eight years of marketing and leadership experience with special emphasis helping clientele. Articulate communicator, natural leader and organized manager.
Overview
10
10
years of professional experience
Work History
Senior Brand Manager
Pak Digi
Remote
06.2021 - Current
- Successfully launched and managed multiple private label brands on the Amazon platform, totaling eight brands over a period of 6 years.
- Led team of marketing professionals, offering mentoring and coaching to build knowledge and skills.
- Managed budget allocation and resource utilization to maximize marketing ROI.
- Conducted extensive product sourcing to secure top-quality materials at competitive prices.
- Created content including designed images, written product descriptions, and produced infographic images (Enhanced Brand Content or A+ Content).
- Expanded product line with complementary items to further strengthen brand identity.
- Collaborated closely with clients to select flagship product and develop brand strategy.
- Managed PPC (Pay-Per-Click) advertising campaigns to enhance brand visibility and drive sales.
Project Manager
Extreme Commerce
Karachi
02.2020 - 06.2021
- Facilitated communication and coordination between trainers and e-commerce company to ensure timely delivery of courses.
- Managed trainer relationships, serving as the primary point of contact for inquiries and support.
- Oversaw financial arrangements, including invoicing and payments, to ensure accuracy and timeliness.
- Maintained quality standards by monitoring and providing feedback on course content and delivery.
- Implemented systems and processes to streamline communication and enhance efficiency in course delivery operations.
E-Commerce Consultant
Phonebot
Karachi
12.2018 - 01.2020
- Specialized in managing eBay operations for an Australian mobile phone and tech device retailer, ensuring effective listing optimization, pricing strategies, and inventory management.
- Provided expert guidance on maximizing sales and market presence across multiple online platforms, including eBay, Amazon, and other marketplaces.
- Analyzed market trends and competitor strategies to advise on product positioning, promotions, and marketing campaigns.
- Implemented strategies to enhance visibility and conversion rates on eBay and other online marketplaces, resulting in increased sales and revenue.
- Collaborated with cross-functional teams to develop and execute integrated e-commerce initiatives, driving growth and market expansion.
- Monitored performance metrics and conducted regular assessments to identify opportunities for improvement and optimize sales strategies.
- Stayed updated on industry developments and best practices to ensure the company remained competitive and adaptable in the dynamic e-commerce landscape.
Sales Assistant
Tribe Consulting
Pakistan
10.2016 - 03.2018
- Initiated contact with warm leads to promote and sell solar panels via phone calls, emails, and chat conversations.
- Demonstrated strong communication skills to effectively convey product benefits and address customer inquiries and objections.
- Successfully closed deals by employing persuasive techniques and providing tailored solutions to meet customer needs.
- Managed sales pipeline and followed up with leads throughout the sales process to ensure timely closure and customer satisfaction.
- Collaborated with internal teams to streamline processes and improve lead conversion rates, contributing to overall sales growth and success.
Customer Service Representative
Ibex Global
Pakistan
10.2014 - 03.2016
- Provide exceptional customer support via phone, email, and live chat.
- Resolve customer inquiries and issues in a timely and professional manner.
- Process orders, returns, and exchanges efficiently and accurately.
- Educate customers about products and services, offering personalized assistance.
- Collaborate with internal teams to ensure customer satisfaction and resolve complex issues.
Sales Officer
Business Phrase
Malaysia
12.2013 - 06.2014
Education
Business
Kaplan College London
London, EnglandInformation Technology
Olympia College
Kuala Lumpur, MalaysiaSkills
Consumer BehaviorSales
Quality Assurance
CommunicationNegotiationData Analysis
Marketing and advertising
Customer Services
Product Sourcing
Entrepreneurial mindset
Team Building
Brand Management
Competitor Analysis
E-commerce management
Brand positioning
Social Media Strategy
Brand-building strategies
Market Analysis
Website Management
Salesforce CRM Software
Pricing Strategies
Computer Proficiency
Digital Marketing
Project Management
Team building
Timeline
Senior Brand Manager
Pak Digi
06.2021 - Current
Project Manager
Extreme Commerce
02.2020 - 06.2021
E-Commerce Consultant
Phonebot
12.2018 - 01.2020
Sales Assistant
Tribe Consulting
10.2016 - 03.2018
Customer Service Representative
Ibex Global
10.2014 - 03.2016
Sales Officer
Business Phrase
12.2013 - 06.2014
Business
Kaplan College London
Information Technology
Olympia College