Razoon Ashkenaz
Dubai
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity along with customer relationship management. Enthusiastic teacher with years of experience instructing students with wide range of learning abilities and management skills. Works well with children, parents, colleagues and supervisors.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
Al Nasiha Immigration Services
Dubai, United Arab Emirates
09.2023 - 02.2024
- Promoting Sales Offers, Providing guidance, Closing Sales Deals, Managing Clients, Sales & Negotiate, Observed financial performance and identified trends & Manage Clients.
- Cross-trained employees, enabling completion of priority tasks during personnel absences.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Administration Manager
United Charted School
Lahore , Pakistan
05.2022 - 06.2023
- Resolved complex problems related to administrative processes in a timely manner.
- Organized special events such as corporate conferences or workshops by coordinating logistics requirements.
- Managed the recruitment process by sourcing candidates, conducting interviews and onboarding new hires.
- Served as a liaison between the organization's leadership team and other departments when needed.
Teaching Professional
Lahore Grammer School
Lahore , Pakistan
04.2016 - 03.2022
- Conducted regular assessments of student performance and provided feedback for improvement.
- Collaborated with administrators, faculty members, parents, and community partners to support student success.
- Evaluated student progress through tests, quizzes, projects, assignments, and presentations.
- Established a positive classroom environment that encourages critical thinking skills and respect for all individuals.
Education
Masters of Arts & Education -
UNIVERSITY OF EDUCATION
01.2019
Bachelors of Arts & Humanities -
JINNAH DEGREE COLLEGE
01.2016
Skills
- Sales & Negotiations
- Management Skills
- Strong Communication
- Customer Service Skills
- Microsoft Office
- Inbound and Outbound Calling
- Data Entry
- Multi-Task Management
Additionalinformation
Observed financial performance and identified trends & Manage Cilents., Two Years Own Visa
Languages
Urdu
First Language
English
Proficient (C2)
C2
Punjabi
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Timeline
Customer Service Representative
Al Nasiha Immigration Services
09.2023 - 02.2024
Administration Manager
United Charted School
05.2022 - 06.2023
Teaching Professional
Lahore Grammer School
04.2016 - 03.2022
Masters of Arts & Education -
UNIVERSITY OF EDUCATION
Bachelors of Arts & Humanities -
JINNAH DEGREE COLLEGE
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