Rayan Ahmed
Customer Sales Representative
Lahore
Summary
Ambitious and driven individual with excellent communication and problem-solving skills, combined with strong ability to build rapport and deliver outstanding customer service. Adept in utilising sales techniques and understanding customer needs to drive sales and enhance customer satisfaction. Committed to contributing to business growth and fostering lasting customer relationships.
Overview
1
1
year of professional experience
Work History
Customer sales representative
T Communication
Lahore, Pakistan
09.2023 - 12.2024
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Serviced existing accounts on regular basis to maximise revenue.
- Established new customer accounts through dedicated cold calling and exceptional service.
- Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.
- Cultivated strong relationships with customers to enhance loyalty.
- Adapted sales techniques to specific clients and promoted products based on individualised client needs.
- Participated in team meetings, contributing towards strategy improvement.
Education
Associate Degree - Accounting and Finance
Riphah International University
Pakistan /2023 - /2025
Intermediate - ICS
MAO College
Lahore /2021 - /2023
Skills
Multi-channel lead conversion
Customer relations
Scheduling understanding
Market analysis
Product and service knowledge
Customer retention abilities
Sales expertise
Languages
English
Fluent
Urdu
Fluent
Punjabi
Fluent
Interests
Reading
Sports
Travelling
Hiking
Volunteering
References
References available upon request.
Timeline
Customer sales representative
T Communication
09.2023 - 12.2024
Associate Degree - Accounting and Finance
Riphah International University
/2023 - /2025
Intermediate - ICS
MAO College
/2021 - /2023